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“Average food, friendly service, terrible noise level”

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Recovery Sports Grill
Ranked #137 of 702 Restaurants in Albany
Price range: USD 7 - USD 25
Cuisines: American
Description: Recovery Sports Grill is a family-friendly sports grill offering a unique, yet comfortable atmosphere. With a focus on the community, guests enjoy local memorabilia showcased throughout the restaurant. With 13 locations, in five states, we pride ourselves in serving fresh, never frozen, house-made items as we have something for everyone!
Restaurant details
Description: Recovery Sports Grill is a family-friendly sports grill offering a unique, yet comfortable atmosphere. With a focus on the community, guests enjoy local memorabilia showcased throughout the restaurant. With 13 locations, in five states, we pride ourselves in serving fresh, never frozen, house-made items as we have something for everyone!
Reviewed 29 June 2017

Ate here several times while a family member was in Albany Medical Center. While the "Recovery Room" is named for being between Albany Medical Center and the Veterans Hospital, the noise level is anything but relaxing. After eating here, you'll likely need "recovery" from the headache you get from the restaurant's really loud headbanger soundtrack.

This was a running joke with my family and patrons at other tables, who all had trouble talking above the music blaring inside, outside on the dining patio, and onto the street through loud speakers. Even our very nice waitress had trouble hearing our food orders above the noise. The music isn't even "good" metal or arena rock--it's just bad.

I realize the sports pub theme comes with the eatery chain, but you gotta wonder if management here is "tone deaf" to their actual clientele, which is hospital staff and patients' families, Hilton guests, and business people. Since the Hilton upstairs doesn't serve lunch or dinner, and nearby eateries are few, most patrons are stuck trying to block out blaring metal while attempting to enjoy their burger, salad, wrap, or pasta.

By the end of our stay, we and other patrons we talked to all had the same idea: why not bring the actual atmosphere up to the restaurant name? Clearly an atmosphere makeover is needed. That would increase business, and do the entire community--including Hilton guests upstairs jarred by 12 hours straight of loud-speaker noise--a real favor.

    • Value
    • Service
    • Food
Thank CNYTravelView
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie S, Director of Sales at Recovery Sports Grill, responded to this reviewResponded 3 July 2017

We thank you for your feedback and we apologize for the noise level of the music. We have reached out to the management team to address the level of the sound system as the level described is not standard at our locations.

We thank you for your patronage and hope you will stop in and see us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (89)
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10 - 14 of 89 reviews

Reviewed 8 June 2017 via mobile

Has dinner here while staying at Hilton Garden and attending a Health care conference next door.

The server Cortney was fabulous! She was very helpful, response dive and cheerful.

The restaurant is a sports bar and grill. There are over 20 large TVs all around the perimeter all on different channels. It's very noisy! Lots of high bar level seating. Some regular tables.

Had dinner of grilled mahi mahi, asparagus and citrus rice. Portions were meager. Food was ok, not great. Rice had a lot of pepper.

This is an OK place for convenience. If you like the sports bar theme you'll enjoy it.

Thank DrKatieRN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie S, Public Relations Manager at Recovery Sports Grill, responded to this reviewResponded 8 June 2017

Thank you for your review as we like to hear our guest's feedback. We hope to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2017

Great service, great staff service and good food at reasonable prices. On more than one occasion Amy was our waitress (per my request), she was spot on, professional, polite, courteous and always there when we need anything!

Thank Lee T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2017

There is nothing spectacular about the menu at Recovery Room. The name is derived from the establishment being located across New Scotland Avenue from Albany Medical Center. It is primarily a Sports Pub with pretty standard Pub Grub. Food is better than fast food places nearby, but not as good as some restaurants in Downtown Albany.

Thank patrickjf2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2017 via mobile

Nice place across the street from Albany medical center. Nice food, non intrusive prompt service with sports bar style atmosphere but still suitable for business casual meetings.

Thank yatri23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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