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Reviews (280)
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Reviewed 3 April 2018

We loved our stay at the Hampton Inn. If we did our trip again, we would have just drove back up from Carlsbad and stayed here again, instead of staying down in Carlsbad. (This hotel room was three times as nice and bigger, and about $60-70 less than our hotel in Carlsbad). Our studio suite was plenty big for a family of 5. The bathroom was super-nice to have it separated for multiple people to be at the sink and in the toilet area at the same time. breakfast was great, and the places to sit were plenty. I thought the pool was cold, but the kids loved it...so that's what counts. The beds are hard--so I guess that's my main complaint--if you really like soft beds, this might not be your place.

  • Stayed: April 2018, travelled with family
    • Sleep Quality
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Thank eaglecountry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018

Hotel was clean and conveniently located. Family friendly. Pool was small, but kids seem to love it. Nice workout room. We stayed here for a visit to both Carlsbad Caverns and White Sands as it was on main roads to both. Good breakfast with really nice eating area with lots of seats.

  • Stayed: March 2018, travelled with family
    • Value
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Review collected in partnership with Hampton
Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018

Staff was friendly. Hotel was clean. Beds were comfortable.Wifi never worked. Breakfast wasn't very good. No hot tub. Coffee pot in room was not worth messing with. We will never stay here again. Very disappointed.

  • Stayed: March 2018, travelled with family
    • Value
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Review collected in partnership with Hampton
Thank Charbert1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tommy S, General Manager at Hampton Inn & Suites Artesia, responded to this reviewResponded 2 April 2018

I apologize for not meeting the high standards Hampton Inn & Suites is known for in the hospitality industry.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

We stayed here while visiting Carlsbad Caverns. Price was much better than closer to Caverns and hotel staff and accommodations were great. Kids loved the pool and we all enjoyed the great breakfast. Drive is about 1 hour 20 minutes to the National Park.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Scott P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2018 via mobile

The staff was attentive and very helpful. Rooms were spacious and clean. Fabian even offered to make a run to the store for me! Only thing I wish was better would be s better breakfast selection. The kids loved the pool.

Stayed: March 2018, travelled with family
Thank Manny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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