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Norman G
London, United Kingdom
45
exceeded my expectations - again !
Review of Herods Herzliya
5.0 of 5 bubblesReviewed 13 Oct 2017
On arrival we were greeted at reception in a friendly and professional manner. the rooms were ready, they were clean and the air conditioning set up so that the room was cool and comfortable.

The hotel was busy but everything worked perfectly, there were plenty of staff and they were all cheerful and polite. Breakfast was a feast! it varied a little each day so their was always something new to try.
The 10 min. walk to the Marina restaurants was a bonus for me - a sneaky peek at the boats and an appetite on arrival.
On the last day we asked for a late checkout and even though they were busy and could not promise - they were able to do it, and did so with a smile!

Rooms were large , clean and well equipped, it was my second visit it will not be my last.
Date of stay: October 2017
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Reviews (1,169)
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Reviewed 3 October 2017 via mobile

Really great hotel! I wish I could enjoy it during the day instead of the office. But the swimming pool is great, business lunch is a really nice place for a short snack after work. Breakfast was perfect! I had a room with the garden view and it was marvelous but the guys told me that rooms with seaside view are the best)) a highly recommended hotel.

Date of stay: September 2017
Trip type: Travelled on business
Thank AnastasiyaGl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elizabethler89, Guest Relations Manager at Herods Herzliya, responded to this reviewResponded 9 November 2017

Dear Anastasiya,

Thank you for taking the time to share your experience and Thank you for your wonderful review. I was happy to hear that you enjoyed in our Hotel.

We will be happy to see you again in the near future.

Warm Regards,
Hotel management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017

Enjoyable stay in a well located hotel. Staff always polite and friendly, gave great recommendations for sight seeing trips on our day off in the city. The food at the hotel was wonderful, but the additional options offered by Herzliya Marina, just a short but beautiful walk away are fantastic also. There's everything from a hole in the wall pizza place to stunning sit down restaurants.

Rooms are spacious, clean and well maintained - great shower and huge bed. Loved the outdoor seating areas too, lots of space to sit out of an evening with friends.

I've stayed here twice in the last few months and both times found it to be a lovely hotel I'm always eager to return to.

Date of stay: April 2017
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank EmilyR525
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elizabethler89, Guest Relations Manager at Herods Herzliya, responded to this reviewResponded 9 November 2017

Dear Emily,

Thank you for taking the time to share your experience during your recent stay at Herods Herzliya and Thank you for your wonderful review. I was happy to hear that you enjoyed in our Hotel.

We will be happy to see you again in the near future.

Warm Regards,
Hotel management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2017

Herods in Herzliya is well located to the beach and restaurants. The hotel is very basic and the service levels could be improved especially for breakfast. But a good place to stay to explore the area. Enjoy.

Room tip: Higher up is better
Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank F369NLchrise
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elizabethler89, Guest Relations Manager at Herods Herzliya, responded to this reviewResponded 5 October 2017

Dear Chris,

Thank you for taking the time to share your experiences following your recent stay with us. I can assure you your comments have been taken on board for further attention by our GM and management. It is feedback like this that we learn from and use to improve.

we wish you had a better experience in our hotel

Regards,
Guest relation manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2017

Everything is in very good conditions and a very good service is offered.
The service personnel is very friendly and attentive.
The rooms are very new and they have a very good air condition.

I can recommend this hotel to everybudy.

Date of stay: September 2017
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank jochengaeth
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elizabethler89, Guest Relations Manager at Herods Herzliya, responded to this reviewResponded 5 October 2017

Dear Jochengaeth

Thank you for taking the time to share your experience during your recent stay.
Thank you for your wonderful review. I was happy to hear that you enjoyed in our Hotel.

We will be happy to see you again in the near future.

Warm Regards,
Guest relation manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2017 via mobile

Was expecting a bit more from this celebrated hotel : the rooms are small , bath tub cannot fit anyone higher than 5’, as for guest services - took them 15 min to get me a tooth paste which was open (!).
The pool is great but open only from 8-18 ,which are working hours for me.
Disappointing!

Date of stay: September 2017
Trip type: Travelled on business
2  Thank 587oferk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elizabethler89, Guest Relations Manager at Herods Herzliya, responded to this reviewResponded 5 October 2017

Dear Ofek
Thank you for taking the time to share your experiences following your recent stay with us. I can assure you your comments have been taken on board for further attention by our GM and management. It is feedback like this that we learn from and use to improve.

We wish you had a better experience in our hotel

Regards,
Guest relation manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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