I have stayed at the Dan twice now and agreed to work booking it this time round,in case I had missed something the first time round.
No, I haven’t,it’s still very average. The location and the pool are probably why it has such a high rating but the staff are rude, unhelpful and don’t understand you when you speak English. This morning upon check out I had a ‘computer says no’ moment when work had settled my bill and they still made me pay,they didn’t even look at the email or bother getting someone more senior to check why the payment wasn’t showing up. I gave up as she stared blankly at the computer screen with a face like a sour puss,kept re-typing the same things on the keyboard and just repeating ‘no’ so I gave up.
I had also requested an early breakfast upon check in ,as I had a very early check out,again,the receptionist said she had done it, breakfast never appeared.
Both times I have found one pube in the bathroom, the carpets are stained and the rooms just generally feel unclean. So I don’t sleep well which makes me really grouchy .As I am always here on limited time, I spend most of the time out and just shower with flip flops on so I don’t catch anything. On one day my room wasn’t even cleaned.
On a plus note the breakfast when you actually go to get it, is nice and the views are very relaxing. The staff in the breakfast area are lovely and bring you coffee and juice, even though the juice is self service. The staff in the beach restaurant Yam 7 are lovely too.
I really hope that if I have to return, that this hotel is not my only option.