On my recent visit to Medan, my Medan friend recommended try Karibia Boutique hotel as the location was excellent as it was next to the newest shopping Mall Center Point in Medan.
When my friends and I check in, the front office staff were friendly untill we needed to change rooms as the rooms were noisy which was really suprising even in the corridor of room floors. some of the rooms airconditioning were not cold at all.We went to approach the front office ask them change room. At first the receptionist were not helpful at all and said they were full. We had to argue with them and they relented and change the room. the room quality is not consistent, my friends room was brightly lighted and mine was very dim and could not do any reading.
My room airconditing was poor and not cold at all even setting my airconditioning temperature at 17degrees centigrade did not help. The WIFI in the room was very poor and slow, I could not download or read my mails on my notebook.
In the morning, i found out why there was vibration and it noisy in the rooms and corridor. When I looked out of my window, I found there was a wall of airconditioning compressors where was creating the noise and vibration. The window was warm, there was no ventelations for the aircon compressors.
The breakfast was not too bad with good variety of both indonesian and western food.
The hotels is very popular and hence its always busy and the hotel cannot keep up in providing the service like clearing the tables at the restaurant, there were never enough coffee and drinking cups at the breakfast points.
Somehow, you get the feeling the hotel is enjoying really good business and the staff does not care to make you stay comfortable
- Official Description (provided by the hotel):
- Karibia Boutique Hotel is the most strategic four-star hotel in Medan. Surrounded by business area, Centre Point Mall and Murni Teguh Hospital, it only takes 5 minutes walking to City Railway Station and 60 minutes driving to Kuala Namu International Airport. We are convinced that you will experience enjoyable and memorable moments during your stay. ... more less
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