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“Hospitality of Sheraton Lampung was amazing”

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Sheraton Lampung Hotel
Ranked #6 of 32 Hotels in Bandar Lampung
Singapore, Singapore
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Hospitality of Sheraton Lampung was amazing”
Reviewed 5 June 2012

I was stay in Sheraton Lampung for business trip. The hotel staffs are very friendly and helpful. Nice swimming pool and recently renovated dinner area are most suitable for families to spend their holidays. The Bandar Lampung may not be famous town in Indonesia but Sheraton Lampung served nice and wonderful moment when you stay there. The free internet to all guests will be more convenient for internet users during their business or holidays moment at Sheraton Lampung.

Room Tip: If like to swimming, chose the ground floor to easy access to pool or asked for the pool view.
See more room tips
  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NaungMaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review, 8 June 2012
Dear Mr. NaungMaw

Greetings from Sheraton Lampung Hotel.

Thank you for staying with us and we are delighted to hear that you were enjoying your experience at our hotel.
You are absolutely true, indeed, our hotel is located in the heart of city of Bandar Lampung and offers a sanctuary atmosphere with resort-styled, free-form swimming pool, the greenery around the hotel, We just finished refurnish our beautiful restaurant to make our guest stayed more memorable
One thing you will be missed from us are, our warm associates who are always keen to make you connected with us, so, we are looking forward to welcome you back to Bandar Lampung in the nearest opportunity.

Warm regards,
Izwan Jahri
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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206 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Any
English first
jakarta
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 May 2012

We've been there for a long weekend and we had a great time; the hotel staff was very friendly and helpful, like in all SPG hotel chain; very nice facilities and quite wide variety of food; Saturday buffet was great.
Lampung it worth to go, there are nice beaches and islands, some good Sea food restaurants.
But anyway, if you go there, Sheraton is a good choice.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank diacons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 May 2012

Lampung may not be the most exciting town in Indonesia, but the Sheraton made it feel almost like Bali :) The property is resort-like with a nice swimming pool and courtyard. The restaurant was good but the highlight was the bakery. The desert selection and quality way above expectations,

The hotel staff were superb even by the standards of good properties in Indonesia.

Do note that the airport is almost an hour away from the hotel so plan accordingly. The hotel offers pickup for a charge, call ahead to schedule. There is also a small Sheraton lounge at the airport.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Dan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Izwan_Jahri, Manager at Sheraton Lampung Hotel, responded to this review, 16 June 2012
Dear Mr.Dan

Greetings from Sheraton Lampung Hotel.


Thank you for your great comments at TripAdvisor and it is a pleasure for me to hear that you were enjoying our hospitality during your stay with us, especially that you really enjoy our pool and also restaurant .Together with our associates members, we are committed to make every stay is memorable, unique and warm to all of our guests, including to you as well.

We are looking forward to welcome you back to our hotel in the near future and please feel free to contact me if I can be of any further assistance.

Thank you and best personal regards,
Izwan Jahri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
philippines
Level Contributor
561 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 906 helpful votes
Reviewed 1 May 2012

Our group took in around 12 rooms between 5 days to 1 week on business starting April 23 (some arrived 1-2 days after) onwards. The facilities were quite good, the atmosphere was spacious. Breakfast was adequate, although considering we stayed for 5 days, the choices became monotonous. The inroom internet was not free, although some were given free internet because they insisted due to the amount of rooms we got, and some were club members. I didn't bother because my room was close enough to get free wifi signal from the restaurant.

The front desk personnel had very good grasp of english, which is a plus. Although when I checked in, I was told the exchange rate was 9000/US$ but upon check out, it was only 8,500 something. I don't know if rates fluctuate this much.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank al22tecc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
103 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 228 helpful votes
Reviewed 28 March 2012

Hotel property, service and location is quite good. No complain?
The shrimp in fried rice served is not fresh.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AlbertSiauw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton Lampung Hotel

Property: Sheraton Lampung Hotel
Address: Jl. Wolter Monginsidi no. 175, Bandar Lampung 35401, Indonesia
Region: Indonesia > Sumatra > Lampung > Bandar Lampung
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Bandar Lampung
Price range (per night): $54 - $164
Hotel Class:4 star — Sheraton Lampung Hotel 4*
Number of rooms: 110
Official Description (provided by the hotel):
Sheraton Lampung Hotel is perfectly situated and surrounded by natural tourist attractions offers an unforgettable stay. Explore the most inviting tourist destinations in Lampung, the Way Kambas, is the Elephant Training Centre, The Way Kanan Nature Reserve, Krakatau Islands and Tanjung Selaki Beach and are just a few to name it.A member of Starwood Hotels & Resorts Worldwide Inc., Sheraton Lampung Hotel features 110 rooms and suites, each with the Sweet SleeperTM Bed and High Speed Internet Access with panoramic views of pool and lush tropical gardens. 7 Suites, which feature a living room with sofa, kitchen, dining area for four to six people. All rooms have balconies, TV cable, in-room tea and coffee making facility, in-room safe deposit box and 24-hour Guest Service Assistance. Sheraton Lampung Hotel offers a wide range of dining options, featuring cuisines from around the world.Pandan Wangi restaurant offers an authentic Indonesian cuisine and creative international fare inside or on the terrace overlooking the free form swimming pool and landscaped gardens. A la carte service and buffet selections for breakfast, lunch and themed buffet dinner is available.The Poolside Terrace Bar is a perfect spot to have a light snack, cocktail, mocktail, cigar or a casual meal in tropical surroundings.Exchange stories with friends and business associates with an evening pleasure at The Straits Lobby Bar. Taste your favourite wine, liquor, cocktail at one of the best spots in town.Kayu Manis Patisserie is a place to explore the specialties our home made assorted cakes.At Sheraton Lampung Hotel, guest will find all of the benefits of a business hotel in a resort-style ambience, a game of tennis, mini soccer, mini golf driving range, basket ball, badminton, petanque ball, exploring botanical garden surrounding the hotel or an invigorating workout at the Fitness Centre. The hotel is fully-equipped business centre and conference facilities for up to 300 meeting participants. ... more   less 
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Also Known As:
Sheraton Bandar Lampung
Bandar Lampung Sheraton
Sheraton Lampung Hotel Bandar Lampung

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