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“Good Hotel at Right Place”

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Singgasana Hotel Makassar
Ranked #27 of 102 Hotels in Makassar
Reviewed 5 April 2017

First time stay and get experience good. Menu breakfast so variatif and delight. Staff friendly and helpfull. Room clean and i get sleep well. Pool attendant so friendly. Of course i will back if visit Makasasar and very recomended. Near Karebosi and Somba opu street.

Room Tip: Sea view maybe so nice due to when i stay get city view.
  • Stayed: April 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank Grand_Dion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singgasana, Director of Sales at Singgasana Hotel Makassar, responded to this reviewResponded 7 April 2017

Dear Grand_Dion

Warmest greetings from Singgasana Hotel Makassar,

Thank you very much for your first experience stay at Singgasana Hotel Makassar. We truly appreciate your kind attention with our facilities and services. Your satisfaction is always our top priority and we strive to make you stay with us memorable.

Our hotel It’s strategically located in central city of Makassar, central business, bank, government activity and Karebosi Link where you find partake in the retail and dining options. You may also take a leisurely walk to famous Fort Rotterdam, Great “Pantai Losari” you might look the view of Sunset while enjoying famous traditional snack food “ PISANG EPE”. “Somba Opu” street the best place for retail if you have time to enjoy the offerings in the proximity.

It was a great pleasure to have you here with us, and we look forward to welcoming you back in the near future at Singgasana Makassar with our motto “ It’s Always Good To Come Home ”

Warms regards,

Rostina
Director of Sales

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Reviews (83)
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8 - 12 of 83 reviews

Reviewed 19 March 2017 via mobile

Well even just for one night it was nice to have a stay in this hotel because i feel just like home in the room and for the breakfast also taste like in home, they have also a nice pool and a lot of people come to swim

Stayed: March 2017, travelled as a couple
Thank Ayu_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singgasana, Director of Sales at Singgasana Hotel Makassar, responded to this reviewResponded 23 March 2017

Dear Ms.Ayu

Warmest greetings from Singgasana Hotel Makassar,

Thank you very much for your first experience stay at Singgasana Hotel Makassar.
We are very much appreciated that your visit at our hotel is enjoyable, and we are looking forward to welcoming you back again in the future, with our motto "It's Always Good to Come Home"

Rostina
Director Of Sales

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Reviewed 28 November 2016 via mobile

Visited makassar for business and selected this property based on reviews
The Good
1. Large room
The Bad
1. Very old hotel, worn out furniture, dimly lit corridors, bad selection of tv channels, very bad wifi, dark, super slow elevator, bad breakfast spread, poorly trained staff, room service didn't answer phone, warm air con, coffee and tea not restocked and terrible room service selection.
In short, looking at the building this could be the worst 3 star property i have stayed in. Avoid at all costs. There are plenty of hotels on the city to look at.

Stayed: November 2016, travelled on business
Thank sas171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singgasana, General Manager at Singgasana Hotel Makassar, responded to this reviewResponded 30 November 2016

Dear Mr. Sas171

Warmest Greetings from Singgasana Hotel Makassar,

First of all, we on behalf of the management would like to sincerely thank you for your support and patronage towards Singgasana Hotel Makassar.
Hereby, we would like to extend our sincerest apologies for the inconvenience experience that had happened to you during stay at our Hotel.
Please rest assures that we will review our internal procedure including this particular case with our team in order to avoid similar situation in the future. Your support to The Singgasana Hotel Makassar is very much appreciated and we certainly hope that we can win back your confidence in us.
Although we can not correct an error in the past, but we sincerely hope that you will accept our sincerest apology. Assuring you of our continuous dedication and commitment to take corrective actions and to provide better service with the name of Singgasana Hotel Makassar, we remain.

Warms regards,

Wibowo Sampoerno
General Manager

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Reviewed 27 October 2016

the room is so good, nice place, good services, and fast response
the swimming pool is clean and the breakfast is delicious
this hotel will give you a great experience in Makasar and kindly hospitality of Makasar

Room Tip: nice hospitality
  • Stayed: October 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Aldino J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singgasana, Director of Sales at Singgasana Hotel Makassar, responded to this reviewResponded 31 October 2016

Dear Mr. Aldinoj,

Warmest Greetings from Singgasana Hotel Makassar,

We thank you for taking the time to share your positive experience regarding your recent stay. We are delighted that you enjoyed our Singgasana Hotel Makassar hospitality and services facilities. Your feedback is always important to us in order to improve our services here

It was a great pleasure to have you here with us, and we look forward to your return.

Warmest Regards,

Rostina
Director of Sales

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Reviewed 3 October 2016

i spent almost two weeks in this hotel. The room was large and clean. Location in the middle of town. Near Losari Beach. The pool was great and gym also maintain well. For muslim there's also Mushola there, it can pray Jumat there.

  • Stayed: November 2015, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank tdatmaja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singgasana, Manager at Singgasana Hotel Makassar, responded to this reviewResponded 5 October 2016

Dear tdatmaja,

Warmest Greetings from Singgasana Hotel Makassar,

Thank you for your time to write the review at Tripadvisor, We are happy to learn from you highlighting the positive points especially room provided, facilities and excellent location. We are pleased to read that you had an overall enjoyable stay with us.

I sincerely thank you for choosing to stay with us and we hope to have the opportunity to serve you again.

Warms regards,

Rostina
Senior Sales Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Singgasana Hotel Makassar

Address: Jl. Kajaolaliddo, No. 16, Makassar 90013, Indonesia
Region: Indonesia > Sulawesi > South Sulawesi > Makassar
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #27 of 102 Hotels in Makassar
Price Range: $36 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Singgasana Hotel Makassar 3.5*
Number of rooms: 193
Official Description (provided by the hotel):
It's Nestled in the heart of Makassar Central Business District, the Singgasana Hotel Makassar is a four star hotel with 193 well-appointed rooms and suites. It has free internet access, a restaurant, a terrace bar, swimming pool, 24 hrs room service, extensive 1000 person capacity conference & 9 meeting facilities complemented by the newly renovated Executive Deluxe accommodation. With easy access to the famous Karebosi Square and tourist attractions such as the ancient ruins of Dutch occupation, the hotel is a stone's throw from all business offices and the beach. ... more   less 
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