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6 - 11 of 564 reviews
Reviewed 18 January 2020 via mobile

My First Time to book on this hotel as it was always full. Reception Staff were friendly.

The thing I love the most is their Room. It is not too big but its spacious There is a table and chair for you to do some paper works, a very relaxing sofa and most of all the bed with 4 soft pillows and bolster really makes your sleep very relaxing.

The Amenities were great too..a small pool and a mini hot swirling pool, gym and spa.

They allow you to use your Grab App which is truly an added points.

The Housekeeping staff always keeps a smile on their face whenever you pass by which makes you feel welcome.

Breakfast buffet has a lot of selections..but need to improve on their juices as it taste like water..

Over all its highly commendable and I May say one of the best Hotel in Batam.

Date of stay: January 2020
Trip type: Travelled solo
2  Thank 33_Romano
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 15 January 2020

The hotel is located just a few minutes walk to Nagoya Hill Shopping Mall where you can find many shops and restaurants. Matahari Department Store is a good place to shop. Breakfast in the hotel was good. Staff was friendly.The room was clean.

Date of stay: January 2020
    • Value
    • Rooms
    • Service
1  Thank SMWong388
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 10 January 2020 via mobile

Just needed to be away eventho for while since its year end...almost everywhere is full but we came across grands i which is near to harbour bay and hotel location near to a shopping mall..hotel is good and new...was told by the hotel staff there is a walkway thru the back to get to mall...thank god for him otherwise we would take the longer route to the mall...hotel shld cnsider signage leading to the mall at the lobby...lots of choices for breakfast but too little space for everybody...hotel shld cnsider expanding the breakfast room...coz mist guests are elderly so its not nice to make them wait or better guests shld not wait...

Date of stay: December 2019
Trip type: Travelled as a couple
Thank Hidzy1614
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 5 January 2020 via mobile

Location is very near Harbour Bay ferry terminal. Just walking distance to Nagoya Mall. Friendly nice staffs .Spacious room. Very comfortable bed. Breakfast buffet is good . Though one of the expensive hotels in Batam but its worth every cents!

Date of stay: December 2019
Trip type: Travelled with family
3  Thank r_race80
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 January 2020

Spent our anniversary there with family. Took 3 rooms and truly a superb five star hotel stay, thanks to the luxury and comfort of the rooms.
Service ok but location superb, just behind the mall.
You will find countless shops and facilities here.
Enjoy yourself in this best hotel in Batam.

Date of stay: December 2019
Trip type: Travelled as a couple
1  Thank Bennylimlee
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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