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“Modern, clean, great location”

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Hotel Ciputra Semarang
Ranked #12 of 67 Hotels in Semarang
Minnesota
Level 6 Contributor
114 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Modern, clean, great location”
Reviewed 3 March 2012

This hotel was clean and has modern furnishings and updated decor. It's a great place to stay in Semarang. The hotel is attached to a small shopping mall that has a grocery store in it, which makes it convenient to buy snacks. The restaurant was really nice, too, with good dinner choices and tons of breakfast choices (if you go early, around 6 or 7). Trained staff, catering to businesspeople.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lora18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rdmhcs, Manager at Hotel Ciputra Semarang, responded to this review, 5 March 2012
Dear Sir,

Thank you for taking the time to record your comments on Tripadvisor. It's an honor given to us to service you during your convenient stay in Hotel Ciputra Semarang.

We look forward to the opportunity of welcoming you back to Hotel Ciputra Semarang.

Kind regards,

Gede Joni Artawan
Room Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

272 reviews from our community

Traveller rating
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    67
    8
    7
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66
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134
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Any
English first
Jakarta, Indonesia
Level 6 Contributor
95 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 21 February 2012

Pros:
This hotel is very well known for the good location. Though it was situated on the main street, I can hardly hear the noises so that I could get a good sleep eventhough in the afternoon! The room was very comfortable with nice ambience. When booking, I asked for the non smoking room. But since I've arrived too early, they didn't have the non smoking rooms being ready yet. I was fine with the smoking room choice because I was too tired for having such a long flight before. But I was surprised when I found out that the room even didn't smell any cigarettes or smoke whatsoever. So this is definetely a plus!

Cons: The room looks newly renovated but unfortunately the bathroom was still old (I've stayed in this hotel many times in every year so that I recognized the non renovated bathroom) which it disappointed me a bit since the shower head was too old and needed a replacement.
The other minor thing was the buffet breakfast. Though they have lots of variety & choices, when I had breakfast there on 10 am, everything was almost ran out and the staffs didn't even bother to fill them up. Even the drinks were very rare, the coffee & tea also weren't served. I couldn't even find a spoon & fork. So they definetely need a new restaurant manager for the breakfast!

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank milka_yk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rdmhcs, Manager at Hotel Ciputra Semarang, responded to this review, 23 February 2012
Dear Madam,

Thank you for taking the time to record your comments on Tripadvisor following your recent stay at Hotel Ciputra Semarang. Your valued comments will add significance for our improvement

We look forward to the opportunity of welcoming you back to Hotel Ciputra Semarang.

Kind regards,

Gede Joni Artawan
Room Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 December 2011

I stayed at this hotel on Nov 23rd , 2011 and checking out on Nov 24th,2011.
The bill was paid using a visa credit card, but when the credit card statement came, it showed the bill was charge twice with the same amount !
When I tried to contact the accounting department of the hotel, they seemed confused to handle this matter.
It is unbelievable due to I book the room directly from their official site and how possible they can double charge the guest !
Lucky, I am from Indonesia. How if I am from overseas ? The refund process will take forever to settle.

Stayed November 2011, travelled on business
Helpful?
2 Thank budich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denpasar, Indonesia
2 reviews
Reviewed 17 October 2011

we stayed at this hotel because of its location, close to airport and shopping mall attached. This is the only reason we stayed there.
we stayed on 7th floor, the room was not well maintained. Room have ants and the towels need to be replaced. They are gryish color...shower curtain show sign of mold...yak !!!

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Veronika l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hcs__11, Management Representative at Hotel Ciputra Semarang, responded to this review, 31 October 2011
Dear Madam,

Thank you for taking the time to record your comments on Tripadvisor following your recent stay at Hotel Ciputra Semarang. Your valued comments will add significance for our improvement

We look forward to the opportunity of welcoming you back to Hotel Ciputra Semarang.

Kind regards,

Budi Irianto
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canggu, Indonesia
Level 6 Contributor
87 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 6 June 2011

We stayed here on business and were all very impressed. All staff that we encountered spoke excellent english. The rooms were immaculate and, although not very big, they were perfect. The beds were lovely and the bathroom just as good. Great location if you are wanting to be close to the airport (15 mins) and the shopping centre attached is great too. Very good value for money and we would all stay there again. The hotel was very flexible as we needed late checkout and they offered this to us at no charge until 2:00pm. Excellent customer service. What a gem!!!

Room Tip: The basic standard/deluxe room is lovely
See more room tips
  • Stayed June 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank LiveCanggu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hcs__11, Management Representative at Hotel Ciputra Semarang, responded to this review, 9 June 2011
Dear Sir,

Thank you for taking the time to record your comments on Tripadvisor following your recent stay at Hotel Ciputra Semarang. We appreciate your compliments regarding the appearance of the hotel and the friendliness of the staff. Indeed it is a very nice hotel, centrally located in downtown city and we often receive praise regarding the service of our staff.

We look forward to the opportunity of welcoming you back to Hotel Ciputra Semarang.

Kind regards,

Budi Irianto
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Ciputra Semarang

Property: Hotel Ciputra Semarang
Address: Jln. Simpang | PO Box 1288, Semarang 50132, Indonesia
Region: Indonesia > Java > Central Java > Semarang
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 67 Hotels in Semarang
Price range (per night): $59 - $95
Hotel Class:4 star — Hotel Ciputra Semarang 4*
Number of rooms: 200
Official Description (provided by the hotel):
Hotel Ciputra Semarang is a five star international hotel located just 15 minutes away from Semarang’s Ahmad Yani Airport. We are proud to call ourselves a landmark, located in retail, dining and entertainment complex on the famous Simpang Lima Square. With direct access to Ciputra Mall, the most comprehensive shopping mall in the area, we offer you everything you could ever want. ... more   less 
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