We stayed 4 nights on the 50% discounted rate (web rate). The website booking system is abit of a nightmare if your trying to get the best rate over multiple days.
Hence we had problems when booking in but the woman on reservations was terrific and did not lose her cool. The staff were very good and friendly.
Business centre was good (staff great) but IT not so good
The rooms are large, modern, well equipped but housekeeping lacks detail required for 5 stardom.
Weekends are busy and service is good as the Jarkarta locals come to stay and the breakfast buffet is large and closes at 11am. Weekdays is not the same - food cold and hard to get service.
I would stay here again at the 50% rate but this is not a 5 star property. By Indonesian standards perhaps but not by Western standards.
Note: The distro's were good but factory outlets cheap & tacky clothing. Jalan Braga kept us up to 5am listening to live music. At Kopi Aroma we were given an interesting tour around their roastery (pity about the coffee)More
- Free Wifi
- Free Parking