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Hilton Bandung
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Reviews (1,621)
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All reviewsthe executive loungepurnawarman restaurantdouble queenswimming poolspacious roompaskal hypersquaretrain stationistana plazahyper squarenice hotelkids clubexcellent staynice poollate checkspecial thankspleasant staybuffet breakfast
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Reviewed 5 June 2011

yes, adding to my previous review of Hilton Bandung, still the best yet! stayed again for 2 nights and excellent in every way, except that notes goes for the food and beverages department though, during the dinner buffet, i had it one night and ended up getting sick and allergies probably due to the seafood selections which were not so fresh. i did complain to them and surprisingly, they took care of me very much even calling me in the morning, asking whether i wanted a special request for my breakfast. even one of the staff did bring my breakfast to my room himself and apologized for all the things happened during that dreadful night. even the staffs at the reception too also noticed that and even calling me to make sure i was okay during my final stays before check out. amazing services indeed. and they indeed address you by your name, even some Hiltons i have stayed abroad did not really perform good services but Hilton Bandung really knows how to please their guests. well done. i truly enjoyed my stay at Hilton Bandung. the swimming pool which i loved so much, the executive lounge that was indeed handy and beautiful, the breakfast selections which i always liked, the staffs and services, beyond everything. i attached several pictures. now i really miss Hilton Bandung. hopefully i can stay there again when i get to travel to Bandung next time..

  • Stayed: February 2011, travelled with family
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2  Thank travelingmadam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2011

I must admit I am rarely this pleased with a large hotel. But the Hilton Bandung was fantastic. First of all, the service of the staff was excellent, professional and out-of-the-way friendly. That kind of friendliness you occasionally see in boutique resorts but not in a business hotel. I took the Executive Club rooms. It's a no brainer. You get free breakfast in the club lounge, free internet in the lounge and free drinks between 6-8 pm. The rooms are large and modern. Usual amenities and the complimentary toiletries are very nice. Also got the now usual ipod dock. The pool is large and the gym is very well equipped. I had dinner once at the main restaurant, usual international buffet with Indonesian items too, but the quality was good. Breakfast in the main restaurant is better with a wider variety. Located near the main train station, you only ever hear the trains when at the pool and even then only occasionally.

One complaint: This morning at breakfast in the main restaurant, the napkin on my table had a stain on it. I took another from the next table, and that had a small hole in it. Strange defects in an otherwise astonishingly perfect hotel.

Room Tip: Book the Club rooms
  • Stayed: May 2011, travelled on business
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Thank Miran_Ali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2011

went to bandung for 3 days.. the first night i spent @ novotel bandung, the room was so bad. AC not cold, just not the kind of hotel i will stay in. the next day we moved to Hilton bandung... the room is REALLY good for the price i pay.
the room only cost Rp.1.100.000 nett.. in Bali i would pay 3x more to get the same quality room. the bed and pillow is very comfortable, toilet is big, room is cold. everything was pleasant.
breakfast had an ok selections.. its good but not awesome.. the bar is small but nicely designed and decorated.
service is really good..

anyways.. i will stay here again when im back in bandung. and yes.. i recommend this hotel..

  • Stayed: May 2011, travelled on business
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1  Thank Litaispleased2meetyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2011

Hilton Bandung is located near Bandung Train Station. If you expect to walk around, the location is not the best one in the city. It's not located in the favorite spot near the factory outlets, cafes and restaurants. The nearest place to find various food is the PasKal (Pasir Kaliki) Square, reachable on foot. The next places are Istana Plaza and Paris van Java Mall, about 2 km away. If you are into local street food, there's a 'mie kocok' (noodle) on the same small street with Kartika Sari bakery across the station.

I got a good impression from the staff since the first day I arrived at the hotel. They are very nice and friendly. They went the extra mile to help me however silly my request was. From the bell boy, the front desk staff, the engineers, the room service,... everybody treated me in a friendly way.

The interior design is simple and uses dark colors, not warm colors, but fortunately the staff are friendly and the service is very good.

Facilities includes children's indoor playing area with toys and small desks and chairs for drawing/coloring. There are a couple of staff there to accompany your kids. It opens during weekends only.

If you want to go out a lot, I suggest you rent a car since most taxis in Bandung won't use meter, except for Blue Bird and Cipaganti. It might be easy finding a meter taxi from the hotel, but you can't be sure if you can get one when going back to the hotel.

Room Tip: A Twin Deluxe Room has two Queen-size beds.
  • Stayed: April 2011, travelled on business
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1  Thank zags
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2011

Hotel was splendid right from the lobby to the room. Door man and bell boy with the welcoming smile. Even the security check at the entrance to the lobby doesn't look intimidating.

Checking in was a breeze and most importantly accurate. Surprisingly, they remember your name fromtge moment u checked in.

The room was huge. We booked the 2 Queen bed. Flat screen TV with plenty of channels to keep u occupied. The amenities in the toilet is from "Crabtree & Evelyn". And not forgetting, the toilet can be seen from the room but there is a blind which can be close using the remote in the toilet for some
privacy.

We had our daily breakfast and dinner at the restaurant at the
lobby. Travelling with my 3 kids, the kids instantly became the star attraction with the waiters and even to the chef. This made our dining experience more pleasant as my kids were entertained by the staffs at the restaurant. Thumbs up to the staffs at the restaurant. One memorable experience was that one of the chef even packed some pastries for my kids to be eaten in the van during our outing. How often do u see that?

The only minor setback in this hotel is that there is no free wifi. Not sure what's the rate but it does not make sense for not having a free wifi in a 5 star hotel.

Overall, our 5days 4 nite stay in this hotel is a truly memorable one. Thanx Hilton for making it happen. Well done.

  • Stayed: March 2011
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1  Thank tuas_tornado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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