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“Great located villa for a family holiday of 7...”
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Very good
23 reviews
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Overview
Villa -
4 Bedrooms, 4 Bathrooms, Sleeps 8
Ubud, Gianyar, Bali

Reviews from our community

Very good - based on 23 reviews
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Reviews from our community

Date | Rating
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English first
English first
French first
Any
English first
Lars M
Gold Coast
Level 3 Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great located villa for a family holiday of 7 adults 1 child and baby.”
Reviewed 1 August 2016 for a stay in July 2016

Ahh Villa is a very nice comfortable villa, great design, great pool, nice gardens, great how there are two kitchen/lounges, 4 very comfortable ensuited bedrooms with plenty of storage to unpack luggage for clothes, nice Bali bathroom with shower and baths, plenty of room every where, plenty of power points every where for recharging iPhones, laptops etc. Comfortable lounges and chairs after a weary day out shopping and site seeing. Lovely staff who are really very nice and very obliging in making your stay there very pleasant. The place is clean, neat and tidy every day. Only a brisk 15 min walk or 5min bike ride into town. We can not recommend it highly enough. We will be back

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela M
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great property and space, service inconsistent and did not meet expectations”
Reviewed 17 July 2016 for a stay in July 2016

Airport pick up great. The villa space and pool was perfect for a family group and the setting mostly quiet. A nice walk to Ubud, but not great for walking home in the evening with children.

Transport necessary at times and the villa staff were not always able to organise transport for short trips as required, so we often ended up organising our own. Breakfast was very basic but fine (fruit, nice quality toast and butter, coffee), but no eggs, pancakes, juice etc unless specially requested. Staff were unable to provide breakfast before 9am, so this was not convenient when we needed to leave for tours at 8am. We ended up making our own on those days.

Baby cot was provided, but without mattress, so we made do with folded up blankets instead of a mattress. When we raised this with the manager via phone, she said there was a mattress (!) She eventually agreed to visit the property to look at the cot and found that indeed there was no mattress. She said she would look into it, but no cot mattress ever appeared over the week we stayed. A light blanket was requested for a couple of beds and the manager told us that in Bali they are not necessary and we should turn off the air con. Which we had of course already done. Manager offered to teach me how to use air-con a couple of times (!) Since we have been traveling to Bali for 25 years from Australia and travel extensively around the world, we are competent in operating air conditioning and found the response condescending and unhelpful. No light blanket was provided for beds as requested.

On the upside the manager was very helpful and responsive when I needed to phone her for support for a medical situation in the middle of the night. We were most grateful for her support in helping giving directions via phone to the driver of transport to collect the patient from the villa to be taken to a clinic. On the downside, when I tried to find the night security person for assistance prior to contacting the manager at midnight, he was nowhere to be found. When I raised this with the manager, she told me he was always there. I again told her he was not and she called him many times.....and she could not locate him. I'm therefore not confident that the security is very reliable. The manager said she would check in with us the next day, but we did not see her for the rest of our stay.

On leaving the property, one of the vehicles which arrived was too small to accommodate us and our luggage. The staff took some convincing to locate a larger vehicle for us, but they eventually did so.

In summary, lovely space and amenities with a few service/staff issues letting the place down.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
17 Jul 2016
Thank you for your feedback, we market well over 350 villas and this villa, Villa Ahh is one of our most popular villas, all of our previous guests have only has positive things to say.
We take on board the criticism of the staff, and we will be meeting with the owner in the next few days to discuss the issues raised.
We are disappointed that the matters referred to in this review were never reported to our office during the holiday, had this been done, we would have taken immediate action at the time to try to resolve any reported issues.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mellfio
Boulder, Colorado
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Perfect for larger group”
Reviewed 28 June 2016 for a stay in June 2016

This house was so perfect for us. There were only 5 of us, but we needed 4 rooms for everyone to have a bit of privacy. I absolutely loved that every single room had it's own bathroom and that all 4 rooms were equally huge and stunning. when traveling with a group of adults, you really need everyone to have equal, large personal space. The sweet sweet people that worked there really made the trip special. All of them. Wayan, Nyoman, Made, Agus, and Daywa (not sure about the spelling on his name!) were loving and perfect and accommodating. We really enjoyed their energy and friendship while there. My mother cried when she and Wayan were hugging goodbye. The people in Bali are the reason we keep coming back to this very special place. This home had it all...space, luxury, close proximity to town. And right across the street was a fabulous coffee shop with terrific food. It is about a 15 minute walk or 3 minute scooter ride into the very center of town, but because of that, It was quiet and serene, just enough removed from the beautiful hectic energy that is Ubud. We will return again and hope to stay at Villa Ahh!!! Thank you!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
claireimo...
Jakarta
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Lovely villa with gardens, fantastic pool”
Reviewed 19 June 2016 for a stay in June 2016
1
person found this review helpful

My husband and I stayed here with our 9-month-old son for 4 nights in early June with another family with young children (twin girls, aged 5). It was a perfect set-up for us. We each had our own privacy but could join up in communal areas for meals/evening chats. The pool was a winner for everyone, set in lovely lush gardens. Villa kindly arranged a cot for our baby - much appreciated. Villa is well-located about a 5-min drive (20 min walk) to town. Service was great - Bu Wayan and her husband Pak Nyoman were lovely and very helpful, could buy us specially-requested fruit, vege and anything else fresh from the market. Would be a great place for groups of friends/families to holiday together. Downside: each room needs the villa address written somewhere to make food delivery easy, along with direction instructions - had difficulty ordering food one night, luckily we found the security guard who helped explain where the villa was. Also, entry into each room is difficult - doors are clear glass, and need to have the venetian blinds pulled down to have privacy. Other than these minor things, a great stay :)

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Kitchens, pool
Liked least: Awkward/difficult ventian blinds as only privacy over glass entrance doors to rooms
Travelling group: Young Children
Your age range 25-34
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
20 Jun 2016
Very many thanks for the feedback, always nice to hear that our guests had an enjoyable stay.
We are going to contact the owner right away regarding the suggestion that the villa address is well displayed throughout the villa.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
rmv3008
Mumbai, India
Level 5 Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Good but could have been Excellent”
Reviewed 30 May 2016 for a stay in May 2016

We stayed in this Villa as advised by our Agent in Ubud during our recent stay... Let me highlight few points which I thought could have been taken care off:

- The Name of the Villa is published as Ahh Villa, but the actual name is Anhaita Villa
- The Villa is totally untraceable.
- We had ordered food for delivery and also our Spa driver couldn't find it
- They should have some more clarity for the directions and should contain some signage on the main road
- The pool was not quite clean. Should have been better
- The blinds in each room should be changed for privacy and also ease of entering purpose.
- The security should have been better

The Good part about it:

- Wayan the care taker is an excellent and ever smiling lady.
- She took express and whole hearted care of us.
- The Villa has been beautifully made with 2 kitchens and 4 bedrooms which were well made.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The overall look of the Villa and Wayan the care taker
Liked least: Signage to the Villa and security of it.
Travelling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
1 Jun 2016
Thank you for your feedback.
The name of the villa is now Villa Ahh, it was re-branded last year after a change of management.
We appreciate the feedback and will certainly discuss the matters raised directly with the owner to ensure service standards are maintained.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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