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Reviewed 26 November 2023 via mobile

Stayed at the Kayon Resort with family as we set it as our base for Ubud sightseeing. Bali hospitality and service is second to none - this resort is no exception. Well situated in Ubud and it’s definitely one of the fancier places in the area. Ubud is touristy but not fancy as it is the cultural center so it has many locals around. You still need to get rides to get to places such as the Ubud palace, Monkey Sanctuary, rice fields, etc. Should hire daily drivers - we found ours from the cab from the airport. Food was good and reasonably priced. Did the pool breakfast with the wife. Infinity pool is lovely. There is a daily 40 minute hike to the local rice fields. It was a pleasant but not an easy walk - if you have issues walking you shouldn’t do it. It’s a semi hike.

It takes about 2-3 hours with traffic to get from the airport to the hotel. Ubud roads are very narrow, dated and filled with cars and scooters. So many scooters (especially by tourists and kids…not a good combination imo) makes the traffic impossible. Biggest complaint about the hotel is bugs. Ubud is in the middle of a jungle so I accept that we will have little critters crawling around. Our room was on the lowest floor - but when my wife and friend checked in, it had just rained so LOTS of bugs were in the room. Hotel was nice and cleaned it up and offered free dinner or free massages. If you don’t like bugs, don’t stay in Ubud. No issues of wild monkeys or dogs in the hotel but you see a handful of dogs outside on the roads and monkeys around the sanctuary. Lastly, hotel has lots of stairs - the rooms are located on sub-levels so you need to go downstairs to the room and upstairs to the front desk. It’s not a building, but rather like an upside down building.

Overall it was a nice stay in Ubud but would definitely look for a more modern hotel, especially if it’s not in the center of Ubud and would require cabs to get around anyway.

Date of stay: November 2023
Trip type: Travelled with family
Thank patwong03
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Kayon Resort, General Manager at The Kayon Resort, responded to this reviewResponded 28 November 2023

Dear patwong03

Om Swatsyastu and warmest greetings from The Kayon Truly Ubud Resort.

Thank you for your very detailed and constructive feedback, and overall, we are glad that you are pleased with Balinese hospitality in general. In addition, knowing you love the location of the resort gives us a pleasure. It is located a little bit out of the Ubud city area and has a calming and romantic ambience. At the same time, we also provide shuttle service back and forth to go to the Ubud area based on our schedule daily. The daily morning walk was organized to have our guest go around the village with one of our team members to experience the daily routine of the local Balinese, Balinese houses, some local trees, and everything else that is probably different from where our guest is coming from. It takes about 40 minutes, and so far, it is one of the guests favorite activities. But we are sorry that it was not up to your expectations.

The traffic in Bali truly needs to be solved, and it has been a long-standing issue. There are a lot of challenges related to this matter, as does the use of scooters. However, we regret to say sorry; that was truly beyond our control.

The resort is built with a well-balanced concept with nature; we are privileged to have the forest around it, and in addition, the sound of the river stream and waterfall is truly relaxing. And most of our customers are coming for We are more into classic, traditional resorts than modern ones. With this surrounding, we appreciate that you are fully aware of some creatures coming from nature, but we are doing whatever is possible to have them under control, with the use of pest control moderately considering the nature. However, this month, at the beginning of the rainy season in Bali, we have a bug called “flying termite,” a transformation of termite with their wing. They are not only at our resort; they are everywhere once they come. They live and fly only for 30 minutes, looking for light. After that, they will fall down without a wing and die. They look for light and fly into it. That way, every time they come, we suggest our guests switch the light, especially at the bacony, and close all the doors and windows. For sure, after 30 minutes, they will be gone. They do not appear in all rainy seasons, but once in a while they show up during rainy seasons, and we never know when.

Again, we are deeply sorry that you had that experience. It is not a bug that could possibly harm you, but they are really annoying. They live for just 30 minutes; just look for the light.

Best Regards,




The Kayon Resort Family

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Reviewed 25 November 2023

Everything is excellent. Best hotel I have ever been. Staff is incredible and everything is so beautiful. Staying in this hotel is really worthy and will make even more special the visit to this incredible island.

Date of stay: November 2023
Trip type: Travelled as a couple
Thank davidhnndez
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Kayon Resort, General Manager at The Kayon Resort, responded to this reviewResponded 28 November 2023

Dear davidhnndez

Om Swastyastu and warmest greetings from The Kayon Truly Ubud Resort.

Thank you for spending your valuable time to write us such positive feedback regarding your recent stay.

We are so grateful to know that you had an excellent stay, even though that was the best hotel that you have ever been to. The resort itself is well settled inside the forest area and even feels like part of nature. To complete the beauty of the resort, we have a great team of members who are ready to deliver genuine hospitality to our guests.

Thank you once again for your great feedback, and we look forward to welcoming you back again at our home, The Kayon Resort, in the very near future.




Best,




The Kayon Resort Family

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Reviewed 25 November 2023 via mobile

Wonderfully peaceful resort amid the lush forests of Ubud. You cannot help but slow down and smile as The Kayon Resort is simply sublime in every way. The service, staff, provisions, activities and restaurant have been faultless. Our experience was 5 star yet at the same time respectful to nature, environment and traditional culture.

Date of stay: November 2023
Trip type: Travelled with family
Thank 462miriamc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Kayon Resort, General Manager at The Kayon Resort, responded to this reviewResponded 28 November 2023

Dear Miriam C

Om Swastyastu and warmest greetings from The Kayon Truly Ubud Resort.

Thank you for choosing our home to stay at during your holiday in Bali. It gives us pleasure to know that you had a wonderful stay with us.

The resort is settled in a tranquil area of forest and surrounded by a river with our own private waterfall. Maximized with the concept and the set-up, it gives a romantic vibrance. The resort is famously known for couples who are looking for calmness, romance, nature, and genuine Balinese hospitality.

Thank you once again for your great appreciation, and we look forward to serving you at our home, The Kayon Resort, for another relaxing stay.




Best,




The Kayon Resort Family

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Reviewed 24 November 2023

Amazing resort , great atmosphere. Truly enjoyed our stay here at kayon. Pande at reception gave us an amazing welcome experience and explaining all about resort in detail. Susila surprised us with his care and passion towards his house keeping manager job. Highly reccomond for a couple get away. Loved it.

Date of stay: November 2023
Trip type: Travelled as a couple
Thank Emmanuel G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Kayon Resort, General Manager at The Kayon Resort, responded to this reviewResponded 27 November 2023

Dear Emmanuel G




Om Swastyastu and warmest greetings from The Kayon Truly Ubud Resort.




Thank you for your great feedback and for sharing your recent experience with this community.

It is so fulfilling to know that your three-night stay was well spent, mostly pampered by the great hospitality provided by the entire staff. Your special recognition of Pande at the front desk and also of Susila, our beloved housekeeping manager, means a lot. It was a great appreciation for their great dedication to their job.

Thank you once again for your generous feedback and recommendation, and we look forward to serving you any time soon at our home, The Kayon Resort.




Best,




The Kayon Resort Family

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Reviewed 24 November 2023 via mobile

The Kayon was our first experience of Bali and it was perfect. The venue is stunning! Lush, green and picturesque.

We enjoyed a private pool villa and it was divine. The room was clean, comfortable and very private.

The resort restaurant has an extensive menu with reasonable prices for 5 star resort. But above all the most memorable part were the staff.

They were constantly going above and beyond to make sure you are happy and have everything you need.

Thank you Kayon team!

Date of stay: November 2023
Trip type: Travelled as a couple
Thank E8245AGsamd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Kayon Resort, General Manager at The Kayon Resort, responded to this reviewResponded 27 November 2023

Dear Sammy D




Om Swastyastu and warmest greetings from The Kayon Truly Ubud Resort.




Thank you for spending your valuable time to write us a review and share it with the TripAdvisor community.

Feel so blessed to know that we managed to impress you during your first experience in Bali with the stunning venue. We have only 5 villas that are in very high demand, and we are glad that you stay in that beautiful room with a private pool, with other facilities, and so engage with nature.

Our Kepitu Restaurant is listed among the best restaurants in Ubud for its fine quality of food, great service, and romantic ambience. The staff is what makes us different; they are making their best effort to please our guests in a very genuine way. They are mostly coming from the locals who have been through some training and certification.

Thank you once again for your splendid feedback, and we look forward to serving you again any time soon at our home, The Kayon Resort.




Best,




The Kayon Resort Family

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