We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
7 people are viewing this hotel
Booking.com
AU$577
Breakfast included
Expedia.com
AU$642
Fully refundable before Sun, 10 Mar
Breakfast included
Get rewarded with One Key
ZenHotels.com
AU$460
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (1,634)
Filter reviews
1,634 results
Traveller rating
1,488
112
19
10
5
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
1,488
112
19
10
5
Show reviews that mention
All reviews cascades restaurant deluxe terrace villa our honeymoon lembah spa private pool main pool heaven on earth car service luxury hotel couples massage coffee plantation on demand overlooking the valley huge bed amazing hotel welcome drink day bed
Selected filters
Filter
Updating list...
14 - 19 of 1,634 reviews
Reviewed 10 November 2023 via mobile

We had the pleasure of returning to the wonderful Viceroy for 4 very special nights and it did not disappoint.We stayed in a deluxe villa which was gorgeous . The entire resort is exceptionally beautiful, but it is the staff that make the experience there extraordinary. From the front desk reception staff to the restaurant staff, drivers and housekeeping - they all go above and beyond to ensure that your stay is exactly what you want it to be. We were always greeted by name and made to feel very special. There are so many that we want to thank but I have to give a special mention to our drivers Yogi , Sade and Chess for getting us around, Ketut and Yaan from Cascades ( and the rest of the staff there ) for looking after me so well (I have honestly never been treated with such care at a hotel before) and last but certainly not least, Changga and Dinka from Aperatif Bar for giving us one of the best nights we have had in Bali . These two are fabulous bar men and also very entertaining !
This was our 3rd stay at the Viceroy and we are already planning our next visit. It is truly a very special place.

Date of stay: November 2023
Trip type: Travelled as a couple
Thank Global08261706289
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amanda Syrowatka, Owner at Viceroy Bali, responded to this reviewResponded 15 November 2023

Dear Matti,

Thank you for sharing your recent experience at Viceroy! We're thrilled to hear you enjoyed four perfect days. Your kind words about our deluxe villa and the beauty of the resort mean a lot to us.

It's fantastic to know that our staff, made your stay extraordinary. We'll be sure to pass on your appreciation to the team.

We're honored that this was your third stay with us, and we're already looking forward to your next visit. Thank you for choosing Viceroy, and we can't wait to welcome you back for more special moments.

Warm regards,

Amanda Syrowatka
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2023

I had the pleasure of staying at Viceroy Bali recently and I had the most amazing stay. This beautiful property is a real gem. Stunning decor and landscaping, fitting with the surrounding cultural heart of the Balinese jungle in Ubud. The rooms are huge and stunning. I had my best massage ever in the spa and to top my already amazing stay off, the team at Viceroy made me feel part of their family. AMAZING!

Date of stay: November 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank 837kathrynd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amanda Syrowatka, Owner at Viceroy Bali, responded to this reviewResponded 8 November 2023

Dear 837kathrynd,

Thank you for sharing your recent experience at Viceroy Bali. Your positive feedback is greatly appreciated.

It's wonderful to hear that you had an amazing stay at our beautiful property. We take great pride in our stunning decor and the lush surroundings of the jungle in Ubud.

Our spa is indeed a place of relaxation and rejuvenation, and we're thrilled to know you had a great massage experience there.

Viceroy Bali's team is dedicated to providing a welcoming and friendly environment for our guests.

We can't wait to have the pleasure of welcoming you back for another memorable experience. Safe travels until then!

Warm regards,
Amanda Syrowatka
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2023

We stayed in the Vice Regal Villa for our honeymoon. It was a fantastic choice!
1. The Villa: The villa itself is huge and exactly as pictured on the website. There's a staircase outside with an extra two bedrooms upstairs but since it was just the two of us, it was empty and thus the villa was entirely private and we couldnt see or hear anyone in the villas around us. It immaculately clean, and they do a housekeeping service twice a day and leave little chocolates and your robes out for you. They have laundry service if you desire, and will fold/iron your clothes. They have 24/7 room service offered as well. You have your own heated pool (you just tell the front you want it heated for the entirety of the stay). The wifi was excellent. The views of the jungle are amazing and its quiet and peaceful. They spray for mosquitoes and we also used bug spray so we didn’t have any issues with bugs.
2. The resort: the resort has a fitness center, spa, 2 restaurants, and an infinity pool overlooking the jungle. It is easy to get around because they have a buggy service, you simply call or text the front and they will get a buggy rightaway to take you to the restaurant or spa etc.
3. Season: October turned out to be a great time to go. The weather was great, we had no rain and lots of sun.
4. Staff: The staff are really fast and responsive by both telephone and whatsapp text. If you need anything or have any issues they are on it rightaway, we had absolutely no problems reaching them any time of day or night. They also have an on call doctor in case you get unwell. The staff at the Viceroy really do treat you like family and they greet you with so much love. Because it was our honeymoon, they did some special stuff for us like had a cake with us and roses out with a card when we got there, and they also made a special flower bath for us the night before we left.
5. Location: Although the location of this villa is a little far from the airport (1.5 hours drive), we got the hotels driver to pick us up from the airport and it was all air-conditioned, he had water bottles and a cool towel for us as soon as we got in. You can hire a driver for half or full day tours around ubud so the location is central to being able to do activities. You do have to leave fairly early in the morning to both beat the heat and to be able to not hit heavy traffic so keep that in mind when planning.
6. Food: breakfast was included which is great. We did the floating breakfast in our villa as well. Both restaurants were amazing. My husband has a nut allergy and is vegetarian, I am celiac (strictly gluten-free and extremely sensitive), vegetarian, and have a long list of allergies. They were able to accommodate both of us and made sure we were safe! They had tons of selection and were even getting ideas of what we liked and made items not marked on the menu. On the way back because of my restrictions, airlines are not able to accommodate my allergies so the chefs at Cascades made me to go containers with foods that would keep and were able to go on the plane with me. With all my allergies, I don’t think I’ve ever eaten so much! I really was so thankful to Agu and his team. I cannot recommend this resort more highly. We really don’t have any cons to list. We had a noisy group of people at one point check in next door and they dealt with it rightaway. When we left, they gave us parting gifts that we will keep forever. Thank you Viceroy Bali!

Room tip: Make sure you contact the hotel to get a driver to and from the hotel!
Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Manpreet K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amanda Syrowatka, Owner at Viceroy Bali, responded to this reviewResponded 8 November 2023

Dear starzsky,

We're truly grateful for your recent stay at Viceroy Bali, and we're delighted that your honeymoon was such a special experience.

It is very nice to read that you found the Vice Regal Villa spacious and private and that the service from our staff, their love, and personalized gestures, made your honeymoon memorable.

We're glad our central location worked well for your activities in Ubud, and it's wonderful that we could meet your dietary needs so effectively.

Thank you for choosing Viceroy Bali, and we can't wait to welcome you back for more memorable moments.

Warm regards,
Amanda Syrowatka
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2023

The Viceroy, Bali is spectacular! Every amenity your heart desires! Whether you take a day to enjoy your private infinity pool with floating Balinese breakfast while overlooking abundant valley lush views, experience Chef Nic Vanderbeeken's culinary eclectic journey at Aperitif, or go on a myriad of adventures with the BEST personal driver, YOGI PRATAMA, your time in Ubud will be one for the memory books. I highly recommend you request Yogi as your driver. He was professional, an excellent driver, and helped accommodate and customize whatever driving destination we cooked up for the day. From our airport arrival to departure and in between, we were confident that we were in good hands with Yogi.

Date of stay: October 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Notark1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amanda Syrowatka, Owner at Viceroy Bali, responded to this reviewResponded 8 November 2023

Dear Notark,

Thank you for taking the time to share your recent experience at Viceroy Bali. Your feedback is much appreciated.

We're delighted to hear that you found our resort to be spectacular and that it offered every amenity you desired.
It's fantastic that you had the opportunity to savor the culinary delights of our Executive Chef Nic Vanderbeeken at Apéritif Restaurant. The culinary journey there is something we're very proud of.

We couldn't agree more about the exceptional service provided by Yogi, our driver. He is a true professional who goes above and beyond to ensure our guests have an amazing time in Ubud.

We hope your entire time in Ubud was one for the memory books, and we would be thrilled to welcome you back for another spectacular experience.

Warm regards,
Amanda Syrowatka
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2023

We stayed at the Viceroy for our honeymoon and it was by far the best hotel we stayed at in Bali! The hotel is stunning and the villa we stayed in was AMAZING and totally private. We loved the private pool, large bathtub, and comfy bed. Both restaurants on-site are incredible and the location is perfect, close to Ubud central.

More than anything, the service and staff at this hotel make it shine above the rest. We felt so unbelievably special throughout our stay thanks to the kind, thoughtful people who work here. They took time to get to know us and remembered our coffee orders and helped plan tour days. Service was incredibly speedy for everything (particularly room service) and the staff was so knowledgeable! They decorated our room for our honeymoon & provided special desserts for us to celebrate with. It is the perfect destination for a romantic getaway.

Thank you especially to Balik and Kadik who helped drive us. Thank you to Sadi who toured us around the rice fields. Thank you to Antara who consistently brought our room service so quickly and to Juli at the front desk! I know I have to be missing a few names but thank you to everyone at the Viceroy for the best start to our honeymoon!!

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank magdruff
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amanda Syrowatka, Owner at Viceroy Bali, responded to this reviewResponded 2 November 2023

Dear Magdruff,

Firstly, congratulations on your honeymoon, and thank you for choosing Viceroy Bali to begin this special journey. We are genuinely thrilled to know that we could contribute to making your stay with us the best part of your time in Bali.

Your compliments on our hotel are much appreciated. It warms our hearts to learn that you enjoyed our restaurants, and we're delighted to hear that our location was to your liking.

What truly makes us shine, as you've mentioned, is our exceptional service and staff. We take great pride in our team's commitment to providing a personalized and memorable experience for our guests. Your words about our staff's thoughtfulness, speedy service, and knowledge are heartwarming.

We look forward to having the opportunity to welcome you back in the future, perhaps for an anniversary celebration.

Thank you for your kind words and for sharing your experience with us.

Best Regards,
Amanda Syrowatka
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews