I had a terrible experience. They took us down steep dangerous stairs down a cliff that we weren't told about and it had rained so it was slippery and they were made of stone. There are no railings or safety measures like some rafting places have. I ended up slipping on a very slippery step halfway down the climb and falling 20 feet backwards off the cliff, i almost fell an additional 50 feet if i didnt grab a tree branch in time, which ripped my shoulder out of its socket. I sustained multiple injuries, the people who came to rescue me were not properly trained for it and further worsened any spinal injury I had. Two of the "rescuers" almost slipped on the stairs and almost dropped me while I was on the rescue board. I was transported to a hospital nearby that did not know what they were doing, did not take proper procedure for cranial and spinal injury, and did not have modern machinery to deduce how severe the injuries were. I couldnt even walk or sit up, i thought i lost my ability to but it turns out my spine was just secerly inflammed from the fall. Also they took my shoes while I was being transported and said I had to pay for them back the next day if I wanted them, what a scam. Also their insurance only covers like $600 USD and only covers like scrapes and broken bones. This experience ruined my trip, I had to cancel any other activities, fly home in excruciating pain, and now I'm all the hospital in America getting checked out. I have scrapes and bruises all over my body, my one ankle I can't walk on, the other is so swollen it hurts to put weight on, my right shoulder is torn completely, I have a huge bump on my head and have dizziness and confusion sometimes even though my concussion is gone, my ears are torn up from cuts, I can barely move my back and neck bc of how badly they were injured. This will cost me thousands of dollars just to treat, it was such a traumatic experience and they knew that those stairs were dangerous but took people down it anyway without warning. I believe I only survived the fall bc I had a helmet and life jacket on to cushion some of the fall and that I stopped myself from falling the additional 50ft, otherwise I would be dead and not writing this. This company is negligent and only cares about money.