This was a great way to spend the afternoon. Our guide Wayan was great. The walk down to the river in places was quite challenging and for anyone not fit will struggle immensely. In places the footpath was steep and slippery, with high steps to climb down. The rafts were sturdy, instructions were clear and concise. The river had plenty of rapids and beautiful scenery. We were one of 6 boats on our stretch of the river. I recommend this as a good tour. The walk at the end of the trip was about 500m on well maintained steps.

I had never been rafting before and I couldn't have asked for a better first time. We met at the office and were outfitted in life vests and helmets and then driven to our drop off point. You start at the top of a ravine and walk to the bottom to get to the river, since rivers don't flow uphill that means you have to then walk from the bottom to the top when you are done. Lots of walking on not the best stairs but know that going in and don't complain about it later. There are no big rapids to speak of but you will get wet. If your boat flips or gets stuck it is unlikely the fault of the guide, who does this many times a day, and more likely the result of a boat of tourists who don't pay attention to when they should row, bounce, or slouch. Our guide was funny and knowledgeable and made this an amazing experience. The views and scenery are incredible and well worth the walk. Remember, if you decide to do this, you are an adult, there are some inherent risks that go along with river rafting, this isn't a lazy river in a theme park, you are provided with safety equipment and instructions, follow them and realize that things don't always go as planned.

I read few recent reviews criticizing the company - not sure why.
Yes, the trek to the starting point is little slippery but it is ok. I would not recommend kids/old people because there are steps and you need to be careful.
The instructors were also fun though few might seem inexperienced but since 7-8 rafts go together it is ok. They were infact trying to make the entire journey for us fun.
We stop midway at a waterfall - do a quick swim and stand below the strong waterfall.
At the end, we were satisfied with the entire experience. We stopped midway for a quick drink or two which is expensive as expected but worth it.
Yes, the photos and videos of the experience from them is expensive. I would recommend carrying phones in water proof covers to click photos yourself. Phones can also be given to the instructors and can be asked from them anytime for a quick photo.
Yes, they do say that they are giving a special price but we were ok with our price. We did not eat their food so no comments on that.
I would highly recommend everyone for the awesome rafting experience but for extreme adventure seekers - this might not be the activity.