Booking was a breeze and communication with Kadek was very easy.
Our driver, Comang, picked as up from the hotel. He was very nice, and accomodated all our requests to stop for forex, toilet and to buy fruits. He was also "with" us throughout the bicycle ride, driving behind us, directed traffic for us to safely cross a roundabout and meeting us at the next tour stop.
Now our guide, Wayan is a very nice guy. Always smiling and telling us information on everything about Bali. He also volunteers to take photos and directs us for good shots.
We used Polygon mountain bikes, they are relatively new and in good condition. The ride was mostly downhill, sometimes on narrow paths and sometimes on the roadside. It wasn't too tiring (except for the heat) but you will need control as you go downhill.
Would recommend this tour to couples or a small group who knows how to ride a bike.
Overall this was a very good experience.
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