It was a beautiful night to stay here. they have complete facilities and great design. I believe people who's trying to find quietness would fit here. the service were really warm, they show genuine kindness (unending complimentary) to my mom who's now suffering certain sickness. especially to "Dwi", thanks for enlightened up our day.
Dear Timmy L.
Thank you for your kind words and review.....
I wish your mom will get her recovery very soon and able to celebrate the beautiful miracle each day with you :)
I am glad to hear that our team is able to show their compassion and offer the very best service to you and to all of our guest who stay with us at the hotel.
I will for sure let Dwi knows that his touch is special and this kind of word will always encourage him and all of the team to be at their best.
Again thank you, and wish you a very joyful day...
Take Care and God Bless,
Alit
Visited here with my girlfriend in March ‘18, the hotel is lovely. The staff can’t do enough for you, the facilities are great and the rooms are superb.
They offer a free shuttle into Ubud Centre 5/6 times a day (with pick up if required) which is great as Taxis do ‘chance their arm’ on price and Uber is “banned” (it’s not).
The rooms are cleaned daily and the products replenished.
It was a pleasure to stay here and we would definitely visit again!
Dear mightyjoeyoung,
Thank you for your kind words...
I am very happy to hear that your stay at our hotel is memorable one.
Our hotel facilities and services are met your expectation.
Our location is little bit behind the Ubud center and our free shuttle service is available for our valuable guest to simplify the down town's visit.
However it is reachable on foot which is about 15 minutes.
Again thank you and looking forward for your next visit :)
Take Care and God Bless,
Alit
Stayed 3 nights, located near downtown, complimnenatry shuttle bus was provided, however only approx. 15 min walk into town. Beautiful pool and had a pool view room and the surrounding Ubud forest just gorgeous. Your staff were lovely. Only thing I can fault is at breakfast for the coffee lovers your coffee was very ordinary, so I purchase a cafe latte, this should be complimentary with breakfast. Will visit Ubud again will stay 5 nights next time. Highly recommend your hotel and really loved my stay in Ubud.
Dear deborahprice,
Thank you for your kind words and review.
I am very happy to know that you loved our swimming pool with stunning ambiance as well as our friendly location.
Your advice and input in regard of coffee during breakfast is highly appreciated and hope we can provide them as you wish in the very near future.
Again thank you and looking forward for welcoming you back with your loved one.
Take Care and God Bless,
ALit
I was very pleased by this new resort from the check in to departure. I was received at arrival by Sri Utari at the reception who offered an exceptional service during my entire stay.
The resort is small enough to have personalized service and big enough to have all services, Gym, great pool and spa.
I took a room with “garden view” which gives an amazing view to the rain forest. The room on pool side looks very good as well. The room is modern and neatly decorated in Bali style, very comfortable.
It is less than 10 min by car or motorcycle from Ubud main areas, so location is great to be outside the busy tourist area but easily accessible when needed. I found the best way to travel to Ubud and the region was with motorcycle taxi or to rent a motorcycle.
This is a great value hotel, service and quality is above expectation for this price.
Dear Mr / s. Christian D,
Sunny Greetings from Best Western Premier Agung Resort Ubud !
Happy to hear if our honourable guest felt very happy to stay with us especially being exceptional service during their stay.
We will be inform to Sri Utari who make your holiday being high quality time and personalized service.
Best Western Premier Agung Resort Ubud was 4.5 star which provide complete facility for accompany our guest such as Coffe Shop, Business Centre, Restaurant, Pool Bar, Swimming Pool and SPA.
A part of view of the room " Garden View " was one of favourite guest to spoiled eyes when woke up and open window the balcony.
We will always try to serve our guest with great product and services with worth for money.
Thank you very much for your perfect rating and amazing feedback.
We are looking forward to welcoming you in near future.
Warmest Regards,
Dea Meidyta Aciandra
Front Office Manager
The room is clean and spacious, the area is green and walking distance to Ubud central market. The best place to get away from hectic downtown. I love the spa, you should try the "Kozoburo" bath with enzym and the real traditional Balinese spa. I am really recommended.
Dear Mr / s . MSugihara,
Sunny Greetings from Best Western Premier Agung Resort Ubud !
Really thanksful for your recomendation about our hotel especiallly about our Kozoburo Therapy or Herb sand treatment.
It was the only one SPA services in Ubud which provide guest new experience for sauna in another way as usual as use water and stone.
Lay on the herb sand for within 15 - 30 minutes, it was able to relax your day to find out to find out way pamper your self.
In Best Western Premier Agung Resort Ubud, we tried to give best service of product quality especially as you mentioned cleanliness of room.
Then, surrounds of our resort tranquil and near from town.
With pleasure as complimentary our bus to Ubud centre according to schedule provide will be help you to easier get to downtown.
Again, thank you very much for your perfect rating to us.
We wish you came back to our beautiful resort in near future.
Warmest Regards,
Dea Meidyta Aciandra
Front Office Manager
