I was on a cruise that had Bali as a port of call and was keen to do a dive. I found Neptune via Google and began a conversation with Julian over a series of emails to organise the whole thing.
I was met by a driver at Benoa and driven to the rather amazing setup that Julian and Jo have created. The training pool is amazing. Julian greeted me like some kind of distant friend he was happy to be reacquainted with. We went through the formalities and I headed off to the dive site.
Long story short a 3rd parties wetsuit had a little hidden nasty residing in it and I was stung by a millipede. My driver and dive guide took me to the clinic to be sure I was ok. Dive guide stayed with me and helped translate a bit. After my brief stint in a small Balinese Clinic I was taken back to the dive shop and Julian made sure I was ok.
His team looked after everything and me. All my problems other that a flaming hot leg were solved.
I don’t know what the dive would have been like. But Julian and Jo run a thoroughly ethical business who treat their guests right.
Normally someone would say if I come back I will use company x again. Julian and Jo make me feel want to come back to Bali and try again. Top top company and people.
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