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All reviews rooftop pool arty hotel coffee machine studio room nice hotel small balcony top floor rain shower egg station central location fantastic stay welcome drink rooms are spacious minute walk to the beach sanur area nasi goreng beach club
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Reviewed 4 weeks ago

The hotel and rooms have a very special and contemporary design. The service was great with very friendly and helpful staff. We enjoyed the breakfast which was really delicious and the nice rooftop pool.

Stayed: September 2018
Thank Skwiky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ARTOTELSANURBALI, General Manager at ARTOTEL Sanur, responded to this reviewResponded 3 weeks ago

Dear Skwiky,

My great appreciation for sharing your wonderful review on Trip Advisor.

It’s an honor for us to read several wonderful points that you have mentioned regarding to the hotel and that you had a superb Artotel experience.

Artotel Sanur would love to welcome you back to this beautiful island for another distinctive experience.

We Heart You


Goya A. Mahmud
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Loved everything about this place. Staff were welcoming and helpful, room was nice, bed was comfy, food in the restaurant was super tasty. Breakfast buffet was extensive. Didn't get to use the rooftop pool but it looked really nice. Would definitely stay again

  • Stayed: September 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Jadebianca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ARTOTELSANURBALI, General Manager at ARTOTEL Sanur, responded to this reviewResponded 3 weeks ago

Dear Jadebianca,

I am truly delighted to read your kind words and praises about our hotel. It is a great reward to hear how much you have enjoyed your stay with us and to learn that all the team has made all the necessary arrangements to provide you with such a wonderful experience.

It will be a pleasure to welcome you again to the Island of gods during your next holiday which I hope will be soon.


We Heart You


Goya A. Mahmud
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Upon arrival at the hotel the service of ckin was very bad. We had half an hour waiting. We were told that we had not paid for the room. They took a lot in giving us the room. We had to claim us to get the room. Our bed had sheets dirty and they were not changed in 3 days. The towels were not changed either. Soil was dirty. It was our honeymoon. Imagine the experience

  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Elandje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Very nice hotel built and staffed to a four star western standard. Good value for the money. I would stay here again. Liked the roof top pool, like the creativity of this hotel's design, very contemporary, very upscale. The breakfast has the basics that most westerns look for, as well as anything conceivable for asian guests. In the evening, the restaurant becomes a jamming night club and it is very good.

  • Stayed: September 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank D M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ARTOTELSANURBALI, General Manager at ARTOTEL Sanur, responded to this reviewResponded 4 weeks ago

Dear D M,

Your recent stay sounds like a perfect one, and I genuinely appreciate that you are taking the time to share the joy and I genuinely happy to read your review. I really appreciate it that you take the time to recognize every aspect member of the team that makes your recent stay a memorable one.

Once again thank you for sharing your feedback and we look forward to welcoming you back to your home away from home and continue to be at your service.

We Heart You,


Goya A. Mahmud
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2018

I always love on their designs concept, room and public area. We've stayed at Studio 40 with spacious room and large bathroom.
The minus one is parking area very limited for us, so thinking once if you are rent and drive a car by yourself.

  • Stayed: September 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank yhendr533795
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ARTOTELSANURBALI, General Manager at ARTOTEL Sanur, responded to this reviewResponded 14 September 2018

Dear yhendr533795,

I am truly delighted to read your kind words and praises about our hotel. It is a great reward to hear how much you have enjoyed your stay with us and to learn that all the team has made all the necessary arrangements to provide you with such a wonderful experience.

Sorry for the inconvenience related with the parking space, however we can assist with valet assistance.

However, your feedback is extremely valuable to us, as we strive to improve with each and every stay.
Thank you and we hope there will be another opportunity to welcome you back.

We Heart You
Goya A. Mahmud
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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