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Retro U

Not recommended.

Review of Mahogany Hotel
1.0 of 5 bubblesReviewed 3 Nov 2023
Not recommended. just a small stain on your mattress you will be charge IDR 100,000. Also the crew for room preparation was not very good at communication. Next time maybe I will choose another hotel.
Date of stay: November 2023
Trip type: Travelled with family
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mahogany Hotel, Owner at Mahogany Hotel, responded to this review
Responded 28 Jan 2024
Dear Valued Guest,

Please allow us to express our sincere gratitude for your kind consideration to choose Mahogany Hotel, Nusa Dua during your vacation in Bali. We highly appreciate all forms of guest feedback concerning our quality of product and service. As we do believe that through constructive comments, we will be able to evaluate and continually improve our quality of service.

Much appreciated for your constructive review regarding our charging policy for any damage or loss of the hotel's property. As you may aware that we do ensure all things are remain in good condition during stay and after guest check out.

But we will immediately follow up this information to our team members & management. We will ensure that the solution is urgently made for our better services.

Thank you and we sincerely hope that we have the opportunity to welcome you back again with much better service.

Best regards,

Mahogany Hotel

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (433)
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7 - 12 of 433 reviews
Reviewed 24 September 2023

Beautiful hotel, clean and very relaxing. Dinner party next to swimming pool was so elegant. Foods were delicious. The staffs are friendly, professional and helpful. They really treat you like a King. Highly Recommended. I would definitely stay in this hotel again in the future.

Room tip: Highly Recommended. 7 stars service.
Date of stay: June 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Adventure36180560007
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mahogany Hotel, Owner at Mahogany Hotel, responded to this reviewResponded 31 January 2024

Dear Valued Guest,

Please allow us to express our sincere gratitude for your kind consideration to choose Mahogany Hotel, Nusa Dua for your vacation in Bali. We highly appreciate all forms of guest feedback concerning our quality of product and service. As we do believe that through constructive comments, we will be able to evaluate and continually improve our quality of service.

Much appreciated for your good comment and thank you for staying with us. Glad to hear that you enjoyed your stay and the quality of our services. We sincerely hope that we will welcome you back again at Mahogany Hotel in the future.

Best regards,

Mahogany Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2023

Good hotel, good fasilities, good view, and also good attitude from frontdeks wirya, but i have feedback about key, before 12 am i can,t use the key, and i must be go to fo for update my key, and tlepon in the room not working, tlp is very important but sometimes if any froblem in the room

Date of stay: September 2023
Trip type: Travelled as a couple
Thank Komang A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mahogany Hotel, Owner at Mahogany Hotel, responded to this reviewResponded 31 January 2024

Dear Valued Guest,

Please allow us to express our sincere gratitude for your kind consideration to choose Mahogany Hotel, Nusa Dua for your vacation in Bali. We highly appreciate all forms of guest feedback concerning our quality of product and service. As we do believe that through constructive comments, we will be able to evaluate and continually improve our quality of service.

Much appreciated for your good comment and thank you for staying with us. Glad to hear that you enjoyed your stay and the quality of our services. We sincerely hope that we will welcome you back again at Mahogany Hotel in the future.


Best regards,

Mahogany Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2023

Truly a hidden gem in the Benoa / Nusa Dua area, great services and ambience, worth it to ur every penny. Surely will come back again when I visit Bali next time. I'm really impressed by all the staffs here trying to give their best efforts of service considering this is only a 3 star hotel. The room is spacious, breakfast is great, they even provide you free and limitless drinking water with a water dispenser in every floor.

Date of stay: August 2023
Trip type: Travelled as a couple
Thank Fandy T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mahogany Hotel, Owner at Mahogany Hotel, responded to this reviewResponded 31 January 2024

Dear Valued Guest,

Please allow us to express our sincere gratitude for your kind consideration to choose Mahogany Hotel, Nusa Dua for your vacation in Bali. We highly appreciate all forms of guest feedback concerning our quality of product and service. As we do believe that through constructive comments, we will be able to evaluate and continually improve our quality of service.

Much appreciated for your good comment and thank you for staying with us. Glad to hear that you enjoyed your stay and the quality of our services. We sincerely hope that we will welcome you back again at Mahogany Hotel in the future.

Best regards,

Mahogany Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2023 via mobile

Location is at Jl Bypass Ngurah Rai, easy to find. We got connecting rooms with balcony in my aunty's room.
Love the swimming pool area. My little girl love to swim there.
The welcome drink is unlimited. And the breakfast is so yummy and has many variant. Thank youu

Date of stay: June 2023
Trip type: Travelled with family
Thank owlca_
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mahogany Hotel, Owner at Mahogany Hotel, responded to this reviewResponded 31 January 2024

Dear Valued Guest,

Please allow us to express our sincere gratitude for your kind consideration to choose Mahogany Hotel, Nusa Dua for your vacation in Bali. We highly appreciate all forms of guest feedback concerning our quality of product and service. As we do believe that through constructive comments, we will be able to evaluate and continually improve our quality of service.

Much appreciated for your good comment and thank you for staying with us. Glad to hear that you enjoyed your stay and the quality of our services. We sincerely hope that we will welcome you back again at Mahogany Hotel in the future.


Best regards,

Mahogany Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2023

Room and bathroom cleaning was average. Also the staff’s. Hope gladly to keep up the services. Breakfast quite ok for the varians subject to the grade of the hotel. Wifi services was so bad, esp for indosat operator (me)

Date of stay: July 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Tiurmada S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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