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AU$92
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AU$92
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AU$84
Fully refundable before Tue, 16 Apr
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All reviews premiere room free bicycles star hotel nice hotel pool view room was large every hour private beach nice pool breakfast buffet is convention shuttle bali bathtub proximity
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Reviewed 23 August 2019

Things we liked:

- Genuine Balinese hospitality. Service with a heart and smile

- Kids friendly. My 4-year old daughter ran around the whole hotel and was always greeted with love and care

- Big room size

- Very spacious bathrooms

- Reasonable food prices at the restaurant. Each meal dish was on average around ~100K IDR

- High cleanliness standards at the restaurant

- Quality of cooking was good, specially the stir-fried noodles dishes were delicious! We had dinner at the hotel every night

- Not crowded. Most nights we were the only guests in the restaurant and all the waiters on standy ready to serve us!

- Ok breakfast, but not much variation. Same items repeated every day

- Low price. One of the cheaper hotels in Nusa Dua

- Same level of security as the more expensive hotels

Things we did not like:

- We booked a pool-view room through Agoda but did not get one. When we asked why, the lady at the reception said "No more left". What is the point of paying extra for a type of room if your booking is not honored at the property?

- Towels were very old, torn and stained. They urgently need to buy a set of brand new towels.

- Bed sheets were torn

- Bed in non-smoking room had cigarrette burn-marks

- Plasters coming off from several places in the room and bathroom wall and ceilings

- No access to beach

- The free shuttle to the beach only runs a very few trips and the last trip back to the hotel is at 6:00 pm. If you want to enjoy the beach at night, your only option is to take a taxi.

Are we staying here again for our next Bali holiday?

- Not sure. I could overlook all the other shortcomings, but depriving us of the pool-view room makes us feel like we have been deprived of something we paid for. There are several other hotels (Sofitel/Westin etc) on the same road which have direct beach access.

Date of stay: August 2019
Trip type: Travelled with family
Thank easternexplorer1919
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BaliNusaDuaHotel, Front Office Manager at Bali Nusa Dua Hotel, responded to this reviewResponded 24 August 2019

Dear easternexplorer1919,

Warmest Greeting from Bali Nusa Dua Hotel!

Thank you very much for choosing Bali Nusa Dua Hotel during your recent visit in Bali and taking the time to share your experience of your recent stay. It's great pleasure very much to hear that you highlighted our genuine balinese hospitality and our hotel facilities. Your comments and constructive feedback is highly valuable and it will be followed up throughly in order we could deliver the best service and high quality of products in the future

Kindly be informed that Bali Nusa Dua Hotel doesn't sell a room/suite type with pool view however if any request, it is subject to availability upon arrival

Bali Nusa Dua Hotel is a 5 star hotel which located in the exclusive complex of ITDC Nusa Dua. It's an idyllic place for leisure and suitable for business and even family vacation as well as honeymooner.

Thank you very much again for staying with us and looking forward to welcome you back in the nearest future.

Sincerely yours,

I Made Udiana
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2019

I wanted to spend one day in Nusa Dua during my Bali trip and I am glad I chose this wonderful hotel. The reception people were very welcoming and informed me about shuttle services to the nearby beach and shopping center (Bali Collection). The money exchange rates were good, and their Balinese spa was super relaxing. The private beach where their shuttle takes their guests is very peaceful, and the hotel provides free coupons for beach chairs. The breakfast and a la carte food at the hotel's restaurant was delicious too. The hotel even provided me with a free car pick-up and drop to the shopping mall at night when I missed the complementary shuttle service. All in all, a wonderful, clean and quiet place to stay in peaceful Nusa Dua.

Date of stay: July 2019
    • Rooms
    • Cleanliness
    • Service
2  Thank Dips2k
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BaliNusaDuaHotel, Front Office Manager at Bali Nusa Dua Hotel, responded to this reviewResponded 19 August 2019

Dear Arati2015,

Warmest Greeting from Bali Nusa Dua Hotel!

Thank you very much for choosing Bali Nusa Dua Hotel during your recent visit in Bali and taking the time to share your experience of your recent stay. It's great pleasure very much to hear that you had a wonderful stay experience with us and highlighting our spacious rooms, courteous service, our Restaurant & Spa and also Mengiat Beach

We do an extra mile service in order you have a memorable and exceptional stay experience with us

Bali Nusa Dua Hotel is a 5 star hotel which located in the exclusive complex of ITDC Nusa Dua. It's an idyllic place for leisure and suitable for business and even family vacation as well as for honeymooner.

Thank you very much again for staying with us and looking forward to welcome you back in the nearest future.

Sincerely yours,


I Made Udiana
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2019

Stayed for five nights, comfortable and modern hotel, if you are business traveler there are limited power sockets in the room, but otherwise lovely room and bathroom. Breakfast had good variety of food. Nice pool area and walking distance to the beach. The hotel is very quiet and peaceful, so overall very relaxing. Room had a balcony with a cloths horse so ideal for drying swim wear.

Date of stay: August 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank Andy O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BaliNusaDuaHotel, Front Office Manager at Bali Nusa Dua Hotel, responded to this reviewResponded 18 August 2019

Dear Andy O,

Warmest Greeting from Bali Nusa Dua Hotel!

Thank you very much for choosing Bali Nusa Dua Hotel during your recent visit in Bali and taking the time to share your experience of your recent stay. It's great pleasure very much to hear that you had a very relaxing stay experience with us and highlighting our friendliness, comfortable and modern hotel also our good veriety of breakfast. Your feedback for limited power sockets is appriciated however we provide an adaptor on request.

Bali Nusa Dua Hotel is a 5 star hotel which located in the exclusive complex of ITDC Nusa Dua. It's an idyllic place for leisure and suitable for business and even family vacation as well as for honeymooner.

Thank you very much again for staying with us and looking forward to welcome you back in the nearest future.


Sincerely yours,


I Made Udiana
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2019

My wife and I googled for many days before we decided on Bali Nusa Dua Hotel, and it was one of our best hotel choices among our travels and holidays. For a 5-star hotel, it offers value for money, and the food spread during breakfast is great. We also had lunch at the hotel and the nasi goreng is a must try. But full marks and highest marks go to the service, which comes more than Balinese style, The staff from the time we checked in to the time we checked out were just super friendly, super helpful and super polite. Special mention and special thanks to (1) I Made Udiana, the Front Office Manager, (2) his colleague, Dyah, and (3) Ayu at the restaurant. My wife and I have decided to make Bali Nusa Dua Hotel the hotel to stay the next time we are in Bali. It would be our top hotel recommendation in Bali. Cheers.

Room tip: Quiet corners on high floors
Date of stay: August 2019
    • Value
    • Cleanliness
    • Service
3  Thank MINGMELBOURNE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BaliNusaDuaHotel, Front Office Manager at Bali Nusa Dua Hotel, responded to this reviewResponded 16 August 2019

Dear MINGMELBOURNE,

Warmest Greeting from Bali Nusa Dua Hotel!

Thank you very much for choosing Bali Nusa Dua Hotel during your recent visit in Bali and taking the time to share your experience of your recent stay. It's great pleasure very much to hear that you had an enjoyable stay experience with us and highlighting our friendliness, helpfulness, politeness staff, our great breakfast, our signature Nasi Goreng, our services and recognizing our team members

Bali Nusa Dua Hotel is a 5 star hotel which located in the exclusive complex of ITDC Nusa Dua. It's an idyllic place for leisure and suitable for business and even family vacation as well as honeymooner.

Thank you very much again for staying with us and looking forward to welcome you back in the nearest future.


Sincerely yours,


I Made Udiana
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2019 via mobile

Hi. I stayed at this hotel on July 2019. We had a very pleasant visit right from the start we arrived at the hotel. Mr. Udiana made sure everything goes well and we really got an excellent service there. We love everything about this hotel, especially the vibes. Definitely gonna be back. Thank you!

Date of stay: July 2019
Trip type: Travelled as a couple
Thank caroline y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BaliNusaDuaHotel, Front Office Manager at Bali Nusa Dua Hotel, responded to this reviewResponded 12 August 2019

Dear Ibu Caroline Yuwono,

Warmest Greeting from Bali Nusa Dua Hotel! Thank you very much for choosing Bali Nusa Dua Hotel during your recent visit in Bali and taking the time to share your experience of your recent stay. It's great pleasure very much to hear that you had a pleasant stay experience with us and highlighting our excellent service, the vibes of the hotel and also your recognition

Bali Nusa Dua Hotel is located in the exclusive complex of ITDC Nusa Dua. It's an idyllic place for leisure and suitable for business and even family vacation as well as for honeymooner.

Thank you very much again for staying with us and looking forward to welcome you back in the nearest future.


Sincerely yours,

I Made Udiana
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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