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All reviewsconvention centerpremiere roomquiet relaxing hotelmedium sized hotelfree shuttleshuttle service is providedhospitality roommodern bathroommengiat beachbuffet breakfast was amazingfive star propertyswimming poolsmall gymroom facingafter midnightevery hourbeach club
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Reviewed 2 April 2018

Good location inside Nusa Dua area. For me, breakfast buffet quite good.
Complementry free mini bar for the first round also nice and handy.
Overall this hotel is good for the reasonable price you pay.

  • Stayed: March 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaliNusaDuaHotel, Manajer Kantor Depan at Bali Nusa Dua Hotel, responded to this reviewResponded 3 April 2018

Dear Mr. David W,

Warmest greeting from Bali Nusa Dua Hotel.

Such a pleasure to read your experience and we are glad you enjoyed our hotel scenery as well as the buffet breakfast and the level of facilities and service, free minibar and hotel fare which meet to your satisfaction. We are grateful that you satisfied with all our efforts that we put to make your night wonderful.

In closing, thank you again for visiting and we hope to welcome you back in the future.

Cordially,

Julian Lasut
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2018 via mobile

I stayed in a Premier room and it was well maintained. The hotel provide guest with free mini bar for the first round and subsequently, you have to pay for the refilled items. Staff were friendly and always greeted us. Although the hotel was not near to shops, it provides hourly shuttle bus service to nearby shopping mall. Breakfast is standard but for the price you pay, is within expectations. Overall, I had a great stay there.

Stayed: July 2017, travelled as a couple
Thank Kayina Wong X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaliNusaDuaHotel, Manajer Kantor Depan at Bali Nusa Dua Hotel, responded to this reviewResponded 21 March 2018

Dear Kayina Wong X,

Warmest greetings from Bali Nusa Dua Hotel.

Allow us to thank you for sharing your experience at our hotel on TripAdvisor.

We are happy to learn that you have had amazing nights with us and that you are impressed with some aspects of our hotel, namely well maintained room, free minibar upon arrival, shuttle bus service, quality of breakfast and service from our staff.
We will share your kind comments with the entire team seeing as we are sure that they will feel extremely happy upon hearing it and will use it as a motivation to continuously deliver a true 5 stars experience to our esteemed guests.

Once again, thank you for choosing Bali Nusa Dua hotel as your accommodation during your visit to Bali. On behalf of the entire team, we look forward to being able to welcome you back to our hotel in the future.

Cordially,

Julian Lasut
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2018

I loved my stay in this hotel. Good location and not far from the beach and Bali Collection. This was my first visit to Bali and I stayed in different hotels including Kuta and Nusa Dua but Bali Nusa Dua hotel was the best among all those. Breakfast was included and really delicious. Got complementary drinks too in the room. Very stylish clean big room and bathroom. Swimming pool is good too. Overall good experience.

  • Stayed: March 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Marufkhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaliNusaDuaHotel, Manajer Kantor Depan at Bali Nusa Dua Hotel, responded to this reviewResponded 19 March 2018

Dear Mr. Marufkhan,

Warmest greeting from Bali Nusa Dua Hotel.

Thank you for sharing a very stunning review on TripAdvisor and it is an honor to read the review title.

We are very pleased to know that you had a most memorable recently during your vacation. We are very grateful that you kindly outline the things that exceed your expectation such as hotel location, breakfast experience, minibar in the room, room facilities and our swimming pool. It is our guest total satisfaction, kind comments and feedback that motivate us to continuously deliver a true 5 star experience.

Together with Bali Nusa Dua family, we look forward to welcome you back to our hotel in a not so distant future and it will be our utmost pleasure to provide you once again with an enriching and unforgettable holiday experience.

Cordially,

Julian Lasut
Front Office Manager

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Reviewed 26 February 2018 via mobile

I stayed at this hotel with my wife and the check in process was very smooth. Hotel infrastructure is great with very courteous staff. Breakfast buffet, beach shuttle, bicycle service and room dine in services are amazing with reasonable prices.

Must try hotel in Nusa Dua!!

Stayed: February 2018, travelled as a couple
Thank vineetk307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaliNusaDuaHotel, Manajer Kantor Depan at Bali Nusa Dua Hotel, responded to this reviewResponded 27 February 2018

Dear Vineet K,

Warmest Greeting from Bali Nusa Dua Hotel.

Allow us at first stage to extend our utmost gratitude for your recent stay at Bali Nusa Dua Hotel and also for sharing your experience with us on TripAdvisor. By reading your review as voice of our customer we then learn and can stay on track to fulfill our guest satisfaction.

Furthermore, we are delightful to discover that you have remarkable the enjoyable experience from first checked in process and continue with breakfast buffet style, beach shuttle, bicycle service, in room dining service and friendly service of our associates. In other hand, we also very grateful for your kind to promote and recommend our hotel as accommodation choice in Bali. By this review, this is another reason for me to proud of my dedicated team and to encourage our team to always continuing the good service to delivering satisfactory service.

Together with Bali Nusa Dua family, we look forward to welcoming you back in our hotel and it will be our utmost pleasure to deliver you once again an enriching and unforgettable holiday experience.

Cordially,

Julian Lasut
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2018 via mobile

Great service, lovely room. Quiet. Breakfast could be better. We enjoyed the environment and location. We were there for a special occasion and the hotel lived up to its expectations. We will certainly consider staying in the hotel again for the next Nusa Dua visit.

Stayed: February 2018, travelled as a couple
Thank Vim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaliNusaDuaHotel, Manajer Kantor Depan at Bali Nusa Dua Hotel, responded to this reviewResponded 19 February 2018

Dear Vim S,

Warmest Greeting from Bali Nusa Dua Hotel.

It gives us great pleasure to reading your review of our hotel, and we thank you for sharing it with us. We are happy that we met with your expectations in terms of environment, location, lovely room and service of our associates. We are thrilled to have delivered you a truly magnifier experience.

However, we recorded your remark concerning the breakfast experience and will share this with our Food & Beverage Department for improvements.

Thank you for your staying with us and we look forward to welcoming you back in next holiday.

Cordially,

Julian Lasut
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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