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Hyatt.com
AU$273
Fully refundable before Thu, 25 Apr
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AU$273
Fully refundable before Thu, 25 Apr
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Martin S
Auckland, New Zealand
Great Hotel
5.0 of 5 bubblesReviewed 18 Mar 2023
Great location. Massive complex that never felt crowded. Club rooms worth the extra money as for breakfast and happy hour. Club pool was also great and had plenty of shade. Beach I frontbof hotel was never crowded and jice and clean.
Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Hyatt Hotels
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View more hotels in Nusa Dua
Reviews (6,291)
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Traveller rating
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Reviewed 15 March 2023

We spent six nights in the executive club suite at the Grand Hyatt at Nusa Dua. We are very spoiled by all staff in the lounge, particularly Urip, , Suarni & sherwani. Although it wouldn’t matter if I knew their names as everyone there was exceptionally kind and generous looking after my dad, who is 87 and myself. We absolutely loved it. I haven’t been there for over 20 years and will definitely be back. We came on Luxury Escape and I look forward to doing that again!!

Date of stay: March 2023
Trip type: Travelled with friends
1  Thank Sally J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 March 2023

Great beach and wonderful staff. The check in and check out was very efficient. Rooms were clean and services was very prompt. The business meeting rooms were well maintained and dinner organized food was excellent

Date of stay: March 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank johnfmkong
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grand Hyatt Bali, General Manager at Grand Hyatt Bali, responded to this reviewResponded 17 March 2023

Dear John Kong,

Thank you for taking the time to share your review. We are delighted to hear that you thoroughly enjoyed your stay and your experience was seamless from the moment you checked in at our hotel. We look forward to your return visits soon.

Warm regards,

Amrit Gurung
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2023

I could write so many amazing things about this hotel! I’ll keep it short.
The staff are exceptional. Any staff will go above and beyond to make you happy. We traveled with two kids and not one staff would ever walk by without saying hi to our girls or asking how are day was.
The pools are perfect. So many places to lounge and the water slides are a blast.
We had a suite and it was huge! Two bathrooms and a great layout for families. We enjoyed the balcony often.
I highly recommend this resort!

Room tip: Upgrade to a club room and enjoy the club lounge for breakfast and happy hour!
Date of stay: February 2023
    • Value
    • Location
    • Service
Thank Gretchen F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 March 2023

Enjoyed 9 nights of luxury at the Hyatt Nusa Dua. The facilities were excellent and we were pleasantly surprised by the extensive gym facilities. Enjoyed several massages and treatments at the Kriya spa. The club lounge was excellent value, food options were extensive and tasty.

Date of stay: February 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank StephenandCindy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grand Hyatt Bali, General Manager at Grand Hyatt Bali, responded to this reviewResponded 17 March 2023

Dear StephenandCindy,

Thank you for sharing your recent experience at Grand Hyatt Bali. We are delighted to see that you had such a lovely stay with us and found everything so great, from our fitness center, Kriya Spa, the Grand Club Lounge, to our culinary offers. We hope we have the pleasure in serving you again in the future.

Warm regards,

Amrit Gurung
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2023 via mobile

On our first trip to Bali we close the GH as we have stayed in other Hyatts around the world. Bali did not disappoint. The staff were just wonderful: polite, gentle, caring, smiling - they made the holiday for us.

Sure, there are a few things that could be brought up to date but if you want glitz and chrome try another hotel. If you want friendly service, comfortable beds and impeccable housekeeping, then look no further that this hotel.

The downside for us was the shortage of restaurants available. One was being renovated and on other nights they were booked for private conferences which were happening at the hotel. Such a pity.

Date of stay: March 2023
Trip type: Travelled as a couple
Thank barrye09
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grand Hyatt Bali, General Manager at Grand Hyatt Bali, responded to this reviewResponded 13 March 2023

Dear barrye09,

It is wonderful to hear that you had such a great visit and found the service provided by the team was outstanding as well as the room. Rest assured that we will review our operations at all times to ensure that we improve. We look forward to the pleasure of having you stay with us again in the near future.

Warm regards,

Amrit Gurung
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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