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Booking.com
AU$297
Breakfast included
Vio.com
AU$271
Breakfast included
Priceline
AU$297
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goldbeauty
London, United Kingdom
Good hotel - enjoy our stay
Review of Melia Bali
4.0 of 5 bubblesReviewed 14 Apr 2022via mobile
Location: Well located amongst the big hotel chains as they all share a long beach front. It tooks us 15-30 mins walk to get to local restaurants in the main area.

Reception: check-in was smooth and welcome drink was provided. Staff were proactive in assisting us with taking our bags to our rooms.

Food: We had breakfast at the hotel on the 3 nights we were there. It’s honestly the worst breakfast I have ever had in a 5 star hotel. Food was dry and didn’t look all that appetising. Getting the attention of staff to get tea topped up was difficult and I often had to leave my meal to go directly to staff to get their attention. We also had dinner at the Lotus where service again was below par; food was good but expensive what you get.

Room: The room was a decent size and was comfortable. Room service did a fantastic job with daily cleaning.

Pool & Beach: Pool and beach were beautiful and well taken care of. The process for getting and returning towels was straight forward. Lots of sun beds with some in shaded areas and some in the sun. The sun beds get bird poop on them so it was good to see staff washing them every morning. Life guard was friendly. One thing that was irritating on the beach was the number of sellers that would approach you when you were trying to rest and sometimes they same ones would approach you again and again on the same day. It would be nice if the hotel could provide an area of the beach that was designated as do not disturb or better still a sign that customers could use that would indicate that we are not interested.

Activities: The hotel offers lots of free activities. Free bike rental for an hour which we used to ride along the long stretch of beach and to the water blow. Then there was also free kayaking and paddle boarding.
Date of stay: April 2022
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 11 April 2022 via mobile

Good place to stay with kids, and they have a good facilities, and fun activity like yoga, feeding fish, the have upgrade the facilities at kids club ,,special thanks for all the staf at melia for being so freindly to us . big thank to miss at kids club Dani,sasih,aci, tya, resi, graney, dayu and staf at play carnival ian soma alep
I will see you very soon . We love melia bali and the beach so much

Date of stay: April 2022
Trip type: Travelled with family
Thank Putriayu_melati
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melia Bali, Marketing at Melia Bali, responded to this reviewResponded 30 April 2022

Dear Putriayu_melati,

Warm greetings from Melia Bali!

Thank you very much for choosing Melia Bali as your staying destination and for letting us know about your great stay experience.

We would like to share that Melia Bali has been address as the Number 1 for the best luxury resort in Bali for families by Holidays with Kids Readers’ choice awards, since we always tailor our services to accommodate the needs of parents and kids, ensuring our guests have a memorable family holiday experience. Our Kids Club is a safe and entertaining space for our little guests. There are myriad of activities to enjoy and our evening adventures, marshmallow toasting and a Family Movie Night, are the perfect way to end the day.

You may rest assured that your commendations to our Entertainment team will be shared with them in recognition of their impeccable service!

It was a great pleasure to have you here and we are looking forward to welcoming you back.

Best regards,

Santhi Sugiyanthi
Quality Control Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2022

We were so happy here in Melia Bali and greatful that we were here I really enjoyed all the activities on the kids club than big thank's especially to dayu, Dani, soma, aci, resi, tya, sasih Dan greny of their caring about we are

Date of stay: April 2022
Trip type: Travelled with family
Thank jacobainsleypurniawp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melia Bali, Marketing at Melia Bali, responded to this reviewResponded 30 April 2022

Dear Jacobainsleypurniawp,

Greetings from the tropical paradise!

Thank you very much for spending your family holiday with us and for taking time to leave such an encouraging feedback.

There's nothing more encouraging and rewarding for us than knowing that our guests departed the hotel with fond memories of their stay and highly satisfied with their overall experience. Indeed, Melia Bali is considered to be one of the best hotels for families with kids. Our famous Kids Club is a fascinating space and designed in a way that will make kids feel like they’ve gone down the rabbit's hole and entered a fairy tale.

You may rest assured that your kind words towards our team will be conveyed to them. They will be thrilled knowing you and your family felt well taken care of during your stay.

We hope it will not be long until we have the opportunity to welcome you again. Please do not hesitate to contact us for any assistance with your future booking.

Kind regards,

Santhi Sugiyanthi
Quality Control Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2022 via mobile

Great service, very good food very friendly and welcoming staff. Had a wonderful stay at Melia Bali hotel. Right on Nusa Dua Beach. Very affordable rates for the very spacious room and comfortable rooms. Strongly recommend visitors to Bali to stay with the hotel.

Date of stay: March 2022
Trip type: Travelled on business
Thank KennedyChokuda
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melia Bali, Marketing at Melia Bali, responded to this reviewResponded 26 April 2022

Dear KennedyChokuda,

Warmest Greetings from the Tropical Paradise!

Thank you very much for choosing Melia Bali as your preferred accommodation, and for sharing your experience with us.

It is really pleasing and motivating for us to receive such a compliment from our valued guests and we are thrilled to learn that your stay with us exceeded your expectations. We appreciate your kind words towards our services, friendly staff and that you liked our food in the restaurant. Our Food & Beverage team always do their best to ensure you have a great culinary adventure in Melia Bali.

We were aiming to create a "home away from home" atmosphere for our guests, doing our best to provide a highest quality of service which could be found in finest Western hotels with a fine Balinese touch, represented by small details in decor and promoted by attentive and friendly service of our associates.

You may rest assured that your compliments will be shared to the entire Melia Bali team and believe that your commendation will be the greatest source of motivation to keep them always motivated to create a unique and memorable stay for our valued guest.

It was a great pleasure to have you here and we are looking forward to welcoming you back in the nearest future!

Best regards,

Santhi Sugiyanthi
Quality Control Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2022

We stayed for 3 days with a free upgrade to a family suite. The resort is strategically located with an access to a beautiful beach. The tropical gardens and pools are amazingly designed. But for us, the best part is the Kids Club. On top of the activities that we can find in any other Kids Club, they offer indoor and outdoor activities such as swimming, marshmallow roasting, and movie night. The Miss who is taking turn to stay with my kid is also communicative and easy to talk with. As a mom, this is a big plus point. I am more confident to trust my kid with them. A big compliment for Ms Dani, Sasih, Tya, Acik, Graney and Resi. Thank you for making our stay memorable.

Date of stay: March 2022
    • Sleep Quality
    • Cleanliness
    • Service
Thank pipiet2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 April 2022

The hotel area is very big. There are many activity for the whole family. We tried the bicycle ride with our toddler and that was fun. We also join marshmallow and movie time in the evening. But above all, our kid really love the kids club. The place is very clean and the staff are very caring to each kid. Thanks to Sasih, Dayu, Doni, Tia, Resi, Aci and all the other staffs.

Date of stay: March 2022
    • Value
    • Cleanliness
    • Service
Thank 649ellenn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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