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The Laguna, a Luxury Collection Resort & Spa
Ranked #8 of 54 Hotels in Nusa Dua
Certificate of Excellence
Reviewed 9 December 2017 via mobile

This Heavenly place simply gave us the chance to experience the beauty around us in a special way. The amazing scenery, the lovey staff, and the spa treatments were all just great! We had luxurious meals starting from breakfast and throughout the day.

Stayed: November 2017, travelled as a couple
2  Thank Myrna Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thelagunanusadua, Director of Rooms at The Laguna, a Luxury Collection Resort & Spa, responded to this reviewResponded 10 December 2017

Dear Myrna Y,

Greetings from The Laguna Resort & Spa, Nusa Dua, Bali!

The entire team is pleased to hear that we have successfully exceeded your expectation during your stay and that you enjoyed the resort’s facilities, the cuisine and the service we offer.

Thank you for your inspiring review and certainly, we are very much looking forward to welcoming you back to our resort for another amazing holiday.

Sincerely yours,
Rendy Kurniawan
Director of Rooms

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75 - 79 of 3,456 reviews

Reviewed 8 December 2017

Had a fabulous stay at The Laguna. All the facilities were great. Excellent customer service. Rooms were lovely overlooking the Lagoon. Good choice for breakfast. Comfortable beach loungers. Pool and Beach was lovely and warm. All staff were friendly and helpful.

  • Stayed: November 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Ricky R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thelagunanusadua, Director of Rooms at The Laguna, a Luxury Collection Resort & Spa, responded to this reviewResponded 10 December 2017

Dear Ricky R,

Greetings from The Laguna Resort & Spa, Nusa Dua, Bali!

It is with great pleasure to read how much you have enjoyed your stay at The Laguna Resort & Spa.

Your positive feedback will certainly be shared with the entire team to motivate them to continuously deliver our exceptional service. I am also delighted to learn that you were impressed with our facilities and most importantly our bespoke and uncompromising service.

Thank you very much for inspiring the other travelers with several highlighted concerns from your experience and we are definitely looking forward to welcoming you back for another magnificent and unforgettable moment with us.

Sincerely yours,
Rendy Kurniawan
Director of Rooms

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Reviewed 6 December 2017

We had decided to celebrate our wedding at the laguna hotel.
And it was perfect!
Dream wedding, Fantasy wedding are some of the qualification used by our guest to describe our wedding.
And we could not agree more.
from the very first contact till the end, the staff of the Laguna went over the moon to make our special day perfect.
Their wedding planner (Meirin) was a very good listener and adviser helping us to achieve what we wanted while keeping a eye on the budget.
we have heavily relied on her and her advice and her team.
From the quality of the services, the decoration, the food, the quality of the band, the fire dancer to the attention to the details, we were impressed
and it allowed us to enjoy the day without additional worry.
we had to review the pictures and videos to show our guest all the details that Meirin and her team have done for us. taken by the flow of the party and the good timing, our guest did not get bored while having sufficient time to enjoy the different phase of the celebration.

I sincerely recommend this place for a wedding in Bali.
it will be trouble free and give you lifetime memories.

  • Stayed: October 2017, travelled with family
    • Sleep Quality
    • Service
Thank Stoufensen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this reviewResponded 7 December 2017

Dear Stoufensen,

Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali!

First and foremost, Congratulation for your newly married and we really proud that The Laguna has been chosen as the preferred resort to start your journey together and we are thrilled to read your positive feedback which is overwhelming.

We are so happy that you had a wonderful wedding as you were dreaming about at The Laguna from the very fist in contact till the end with our associate, the décor, excellent food, entertainment, the pictures and videos up the attentive and friendly service delivered by our team, especially Meirin which something we hold dearly and strive to provide to each guests; it is a pleasure to know that we have made your moment in life a successful one.

By sharing your wonderful experience on to our team it will be boost the spirit that they have contributed in some small way to make your experience at The Laguna something that you can cherish for whole life.

Together with Laguna Team, we wishing you a happy married life and really look forward to welcoming you both to return to this resort and once again experience a wonderful stay with us.

With my warmest regards,
Lucia Liu
General Manager

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Reviewed 6 December 2017 via mobile

We came to Bali for 20 days and we decided to stay at the Laguna for a couple of nights. That is one of the best decisions we've made. From welcoming their guests with a big smile to making sure that everything is on point, the staff (wish I remembered names) at the Laguna Luxury knocked it out of the park. The luscious greens, never ending pool, high end gym with friendly trainers, restaurants with mind blowing view by the beach....and a lot more.

It is overwhelming if its your first time at the resort. It was such an amazing experience, we extended our stay and the staff was nice enough to include free breakfast buffet for our last day. Over all, I am a happy guest at the Laguna and will definitely stay there if we come back to Bali.

Stayed: December 2017, travelled as a couple
1  Thank SanthoshDatla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this reviewResponded 7 December 2017

Dear SanthoshDatla,

Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali!

It warms our heart reading your high appraisal of our resort and we have a wonderful feeling knowing you really loved from warm check in experience, the greenery garden, the pools surround the resort, the gym activities up to the cuisine which was enriching one. Further, we really appreciate your highlight on the services rendered by our ambassadors have exceeded your expectations.

Thank you again for staying with us and we really look forward your return to Bali and let us accommodate you again.

With my best regards,
Lucia Liu
General Manager

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Reviewed 5 December 2017

We stayed for the weekend after our flight to Lombok was cancelled due to Agung volcano. It was an amazing experience. Didn't really enjoy the beach because it's too shallow for snorkeling, but man did we enjoy the lagoon pool. It was just awesome. And the staff were so lovely - the restaurant staff, reception staff, the pool staff and service staff. The attention they gave us felt very genuine. I would go again in a heartbeat! The room was really nice and the lagoon view from the balcony was very pretty. Perfect in every way.

Room Tip: Laguna view is best - they have rooms where you can just climb down a small ladder from the verandah...
See more room tips
  • Stayed: December 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Lu P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this reviewResponded 7 December 2017

Dear Lu P,

Greetings from The Laguna Resort & Spa, Nusa Dua Bali!

It gives us great pleasure reading your review of our resort, and we thank you for sharing it with us. We are happy that we exceeded your expectations in terms of the options of beautiful room, pools around the resort and the most important is the genuine, friendly and attentive service of our associates. We are thrilled to have delivered you a truly magnified experience.

Together with The Laguna Family, we look forward to welcoming you on your next traveling to Bali Island.

With my best regards,
Lucia Liu
General Manager

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Additional Information about The Laguna, a Luxury Collection Resort & Spa

Address: Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua 80363, Indonesia
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Nusa Dua
#6 Family Hotel in Nusa Dua
#8 Luxury Hotel in Nusa Dua
#8 Spa Hotel in Nusa Dua
#8 On the Beach Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
Price Range: $196 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Laguna, a Luxury Collection Resort & Spa 5*
Number of rooms: 287
Official Description (provided by the hotel):
Located in the exclusive Nusa Dua resort area, on Bali's most beautiful beach, the Laguna Resort & Spa boast panoramic view of Indian Ocean. The 257 guest rooms and 19 suites combine modern Balinese style with evocative tropical garden or lagoon views, the resort’s unique Lagoon Access Rooms allow you to step from your private balcony directly into crystal-clear lagoon waters while the 11 pool villas feature expansive private pools. Enjoy our seven swimmable lagoons, the first swimmable lagoon in the world, stretching over 5,000-square-metres though the resort. The Lagoon Spa promises unforgettable activities while our 24-hour Butler Service ensures a matchless experience. The Laguna Resort & Spa offers a wide range of dining options featuring cuisines from around the world. Banyubiru featuring pan-Asian and International cuisines. Arwana, a beachfront restaurant, offers an extensive and unparalled premium coastal cuisine with fresh and live seafood as well as an oyster and sushi bar. Cornerstone features a wine room with a unique setting for private dining and a deli highlighting a sambal corner, a variety of homemade ice creams, chocolates, cakes and daily specialties from the rotisserie oven. In addition, our poolside Kul Kul Bar, Cascade Garden Lounge and Bar, and Sapphire Lagoon Bar offer signature cocktails, wine, spirits and light bites. ... more   less 
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Also Known As:
The Laguna, a Luxury Collection Resort And Spa
The Laguna, a Luxury Collection Hotel Nusa Dua
Laguna Hotel Nusa Dua
The Laguna Hotel
The Laguna, a Luxury Collection Resort & Spa Bali/Nusa Dua

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