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Reviewed 6 April 2021 via mobile

Best pool and kids club in town
Very nice view and good food at pala resto
Very kids friendly, one problem is distance from private villa to main area, need shortcut
This second visit and sure will come again

Date of stay: April 2021
Trip type: Travelled with family
Thank Dgkp1901
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ApurvaKempinski Bali, Revenue Management at The Apurva Kempinski Bali, responded to this reviewResponded 7 April 2021

Dear Valued Guest,

Thank you for staying with us at The Apurva Kempinski Bali.

It's our great pleasure to welcome you to our resort and to learn that you enjoyed our services and facilities during your vacation.

We look forward welcome you back should your future plan brings you to the finest address in Nusa Dua.

Warm regards,

Vincent Guironnet
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2021 via mobile

Stayed for several days, very satisfied.
The hotel has top notch service, has private beach, room and private pool is extraordinary clean, you can expect real luxury accomodation here.

One of the best hotel in Bali

Date of stay: March 2021
Trip type: Travelled with family
1  Thank cbudiman
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ApurvaKempinski Bali, Revenue Management at The Apurva Kempinski Bali, responded to this reviewResponded 31 March 2021

Dear Mr. Budiman,

Thank you so much for having chosen The Apurva Kempinski Bali for your stay and for highlighting the pleasant experience you had with us through such a wonderful review on the TripAdvisor.

We are glad you had such a great experience at our resort, and truly honoured that you considered us as an excellent hotel. Your kind words about your stay, our facilities, and our service have left us all humbled and we would like to personally thank you for your acknowledgement.

We do hope we will have the pleasure of welcoming you back very soon.

Warm regards,

Vincent Guironnet
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2021 via mobile

We were lucky to visit the Apurva last week to celebrate my fiancé's birthday. It was so good we extended twice.

Firstly the room (we had a suite), beautifully decorated and very modern with a private pool. You don't have to lift the toilet seat it's that good and the shower is unreal. The bed is so comfy nothing will compare afterwards. The wifi was fantastic throughout all the hotel.

The service from all the staff was beyond exceptional. The food was unreal. Fresh fish and sushi for breakfast, fresh bread, meats and cheeses and pastry and deserts in a buffet breakfast. You can also order Al a carte or whatever you prefer as the chef is always on hand to ensure your happy. Then at 3pm it's afternoon tea with mini sandwiches, crackers and sambal and pastries. Then from 5-7 it's cocktail hours where you can enjoy multiple cocktails, beer or wine for free looking out on an amazing view. Canepes, sandwiches and crackers are available as well if by some miracle you are still hungry. Then you can enjoy an evening meal from one of the many fantastic restaurants they have. The price will be higher than other places in Bali but it's worth it. Finally the gym, very modern with cardio and weights but the best bit is the sauna, ice bath and hot bath for afters. Trust me and go for a visit. You will not regret it.

Date of stay: March 2021
Trip type: Travelled as a couple
1  Thank S4381QYjamesb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ApurvaKempinski Bali, Revenue Management at The Apurva Kempinski Bali, responded to this reviewResponded 30 March 2021

Dear Mr. James B,

Thank you kindly for taking the time to write such a positive review about The Apurva Kempinski Bali.

I am glad to know that you chose us to celebrate such a special occasion and that our team were able to make truly exceptional from the day of arrival till the day you departed.

I am truly delighted to hear your appreciation for our facilities and services that has surpassed your expectations.

I look forward to welcoming you back in the near future should you ever return to Nusa Dua finest address.

Warm regards,

Vincent Guironnet
General Manager

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Reviewed 29 March 2021

Entering The Apurva Kempinski Bali is just like walking to the era of Majapahit. The magnificent lobby welcome you with the superb details of the wood carving and iconic ceiling. Stayed at the Cliff Suite is a must try experience. The spacious room with living room, extra large bathroom with spectacular view while soaking to the bathtub.. Or simply dip to the private pool looking over the lush garden and beautiful ocean from the top.
When you are a culinary adventurer, make sure to experience Izakaya by Oku paired with best selections of sake was just amazing.. Fransisca was crafting the excellent cocktail to start the dinner.
Koral gives you a one of kind under water dining experience. No need to go far to have this dining moment. Willson is talented bartender where he mixed your drink right in front of you.. Rizky and Susan were among the top notable staff at Koral.
I also had a wonderful spa treatment with Ayuni as my therapist. She has magic hands..

Special thanks to Danti n Mia for the arrangement and glad to meet Mr Vincent..

Date of stay: March 2021
    • Value
    • Location
    • Service
Thank Troy F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ApurvaKempinski Bali, Revenue Management at The Apurva Kempinski Bali, responded to this reviewResponded 31 March 2021

Dear Mr. Troy,

Thank you for taking the time to write such a thorough review about your recent stay with us.

I'm truly delighted that you had a wonderful experience since the very first step in our lobby until the day of your departure. We appreciate your commendations on many aspects: well-appointed Cliff Private Pool Ocean Junior Suite, culinary experience at Izakaya by OKU and Koral Restaurant, as well as distinctive relaxation and wellness at Apurva Spa.

We always strive to craft personalised service to every guests, and your recognition on the team, especially to Fransisca, Willson, Rizky, Susan and Ayuni, truly validates that our commitment has set The Apurva Kempinski Bali as the epitome of service excellence. We are pleased to receive such recognition and I have shared your comments and ratings with the entire team.

The team and I thank you for your gracious feedback once again and we look forward to welcoming you back with us in not too distant future.

Warm regards,

Vincent Guironnet
General Manager

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Reviewed 25 March 2021 via mobile

This hotel was awesome!!
Hotel yang bersih, staff yang sangat ramah terutama para staff dari reef beach club Tamara, Widi dan Ridwan very friendly. We really enjoy our stay in this hotel.
Me and my husband will comeback again with our kids next time.

Date of stay: March 2021
Trip type: Travelled as a couple
Thank sanly96
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 26 March 2021

Dear our Valued guest,

Thankyou for choosing The Apurva Kempinski Bali for your stay.

We are very grateful to receive such a nice feedback from you, we notice that you had an amazing holiday while staying with us. We will assure that you will get a wonderful experience in your upcoming stay with us. It has been my pleasure to convey your compliments to Tamara, Widi dan Ridwan. Positive recognition is a tremendous source of inspiration for them.

Thank you above and beyond, hope we will serve you and give you the best experience soon.

Warm regards,

Vincent Guironnet
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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