I stayed in this hotel for 10 nights and was disappointed, there was people in the room next to us that sat on the balcony til all hours of the night sweating and playing loud music, at 7am one morning we had a drunk man knock on the door carrying on looking for his friends.
The bed was 2 single beds pushed together which caused a slump in the middle and causing me back pain.
The phone when trying to call international more than 6 times sent me to a Indonesian call center than I was charged international rates all though the reception staff fixed this it shouldn't of happened and no apology was given.
When we booked we got a complimentary massage for staying more than 9 nights the staff said there was no such massage and we would need to purchase a massage and then after showing them the documents they honored it but not the massage specified.
The hotel being built directly behind, the room I was in for 10 nights I heard a angle grinder from 8.10 am to 5.30 approx everyday.
The people around the pool were carrying on and swearing and making me feel uneasy about using the pool kids screaming at 9 at night.
The room was clean except the bathroom which had grime and mould but expected with age.
I am aware alot of the stuff I have mentioned is not the hotels fault but not once did I notice they try and fix any of the issues even when the noise issues were brought up with them.
- Official Description (provided by the hotel):
- Ranked among the top 3 1/2 star hotels in Bali, Febri's Hotel is very popular among Australian family travelers. The hotel location is well-known for its close proximity to shops, restaurants and beach. From the travellers' reviews, mostly praised the hotel's great value, meticulous cleanliness and friendly service. Please ensure to inform the hotel for request(s) and estimated time of check-in at least 2 days prior to arrival. Booking documents + passport(s) will be required upon check-in. ... more less
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- Also Known As:
- Febri`s Hotel Kuta
- Febri`s Hotel And Spa
- Febris Hotel Kuta
- Febri's Hotel & Spa Bali/Kuta