We have stayed at the Dewi Sri a number of times, and have even got to know some of the staff quite well. I love that they remember who we are each time, right down to our favorite cocktail!!
We stayed in a superior room this time, as the noise from the other side is pretty bad a 3am by all the drunks staggering home!! The room was very nicely presented, but lacked a few basics. The main one was a kettle and coffee etc. not only for a coffee in the morning, but also to clean baby bottles. I've stayed in 2 star hotels even, and they provide those basics... So we were surprised it was not there.
For the most part we really enjoyed the hotel... Breakfast was nice, and the pool is awesome. Only had one incident that left a sour taste; while sitting in the pool, a guest had commented that she was part of a group of 30 couples that were in Bali for a 21st birthday, as the whole package was a fraction of the price of the party (catering, DJ, etc) in Australia. Most were staying at another hotel, but a few were at our hotel. We came out later in the afternoon to use the pool again, and found that the whole group had taken over the pool. It would not be a relaxing time to be had by us ( paying patrons) or for any other guests. You could see that some of the other guests sitting by the pool were not impressed either. While I was at reception checking my room charge balance I mentioned that the majority of people at the pool were not guests, and that actual guests were clearly annoyed at all the skylarking and drunken foul language. I returned to my room, and received a call several minutes later from the manager. She was clearly having a bad day, and gave me an earfull about the pool guests being allowed to do as they please, and if I have a problem with the bill then she will "deal with me" herself. I explained that i had no issue with bill, And if I'm paying about $100 US for the room I should be able to enjoy all the facilities without dealing with that. Shouldn't have to deal with her attitude, and we will not be returning anymore after her barrage. If you have kids, get a villa... Much better value for money, and you don't have to deal with any of this. Oh, and you get a kettle!!!