We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Chetan G
Mumbai, India

Best location & place with Family

4.0 of 5 bubblesReviewed 5 weeks ago
Pros:
Located at very prime spot in Kuta nearby market, mall and beach
Amazing buffet breakfast.
With our longer stay they offered free 30 min massage
Airport shuttle is available for free
Excellent staff and prompt response
Good money exchange rates

Cons:
AC is centralized in the rooms so cooling is compromised at times
Date of stay: October 2024
Trip type: Travelled with family
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kuta Paradiso Hotel, Revenue Management at Kuta Paradiso Hotel, responded to this review
Responded 2 weeks ago
Dear Connect2chetan

Thank you for sharing your feedback! We're thrilled to hear that you enjoyed the prime location, the buffet breakfast, and the extra touches like the free 30-minute massage and airport shuttle. It's also great to know that our staff made a positive impact during your stay. We appreciate your comments regarding the AC system, and we will look into ways to improve the cooling experience for our guests. We hope to welcome you back again soon!

Warm regards,
Rio Yudha
Ecommerce Manager
Kuta Paradiso Hotel
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
AU$131
Fully refundable
  • Priceline
    AU$149
  • Agoda.com
    AU$116
  • Trip.com
    AU$151
0.2 km from Kuta Paradiso Hotel
Free Wifi
Free parking
AU$78
Fully refundable
  • Priceline
    AU$79
  • Agoda.com
    AU$63
  • Trip.com
    AU$85
0.8 km from Kuta Paradiso Hotel
Free Wifi
Free parking
AU$230
  • Trip.com
    AU$218
  • Agoda.com
    AU$188
  • Hotel Website
    AU$226
0.9 km from Kuta Paradiso Hotel
Free Wifi
Free parking
AU$107
  • Priceline
    AU$110
  • Agoda.com
    AU$94
  • Trip.com
    AU$99
0.3 km from Kuta Paradiso Hotel
Free Wifi
Free parking
AU$171
Fully refundable
  • eDreams
  • Vio.com
    AU$147
  • Trip.com
    AU$238
0.5 km from Kuta Paradiso Hotel
Free Wifi
Free parking
AU$251
  • Priceline
    AU$235
  • Agoda.com
    AU$207
  • Trip.com
    AU$249
0.5 km from Kuta Paradiso Hotel
Free Wifi
Free parking
AU$122
Fully refundable
No prepayment needed
  • Priceline
    AU$135
  • Trip.com
    AU$202
  • Hotels.com
    AU$132
1.5 km from Kuta Paradiso Hotel
Free Wifi
Free parking
AU$183
  • Trip.com
    AU$167
  • Agoda.com
    AU$157
  • Priceline
    AU$187
0.8 km from Kuta Paradiso Hotel
Free parking
Pool
AU$102
  • Trip.com
    AU$110
  • Agoda.com
    AU$88
  • Priceline
    AU$114
0.7 km from Kuta Paradiso Hotel
Free parking
Pool
AU$81
Fully refundable
No prepayment needed
  • Priceline
    AU$83
  • Hotels.com
    AU$88
  • Agoda.com
    AU$82
1.7 km from Kuta Paradiso Hotel
Free Wifi
Free parking
View more hotels in Kuta
Reviews (2,208)
Filter reviews
2,208 results
Traveller rating
786
798
363
137
124
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
786
798
363
137
124
Show reviews that mention
All reviews pool bar buffet breakfast great pool egg station deluxe room bali massage
Selected filters
Filter
Updating list...
3 - 8 of 2,208 reviews
Reviewed 19 September 2024

Recent trip for father's day and my birthday. Having a birthday at kuta paradiso absolutely amazing. Wayan and the team at breakfast where coming out doing there happy birthday chant was the best start to the then chilling in the pool in the afternoon then to matildas for dinner and made and team yet another great experience. Stayed at kuta paradiso at leat 10 times 3 times in last 12 months. Staff always wonderful and always try to accommodate booking requests as request lobby level room as daughter has mobility issues. We have already booked our next trip for February

Date of stay: September 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank damianm300
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kuta Paradiso Hotel, Revenue Management at Kuta Paradiso Hotel, responded to this reviewResponded 6 October 2024

Dear Damianm300

Thank you for sharing your wonderful experience! We’re thrilled to hear that you chose to celebrate your birthday and Father's Day with us at Kuta Paradiso. It’s fantastic that Wayan and the breakfast team made your morning special with their birthday chant, and we’re glad you enjoyed a relaxing afternoon by the pool. We truly appreciate your continued loyalty, having stayed with us so many times, and we’re delighted that our staff always strives to accommodate your requests. We look forward to welcoming you back in February for another amazing stay!

Best regards,
Rio Yudha
Ecommerce Manager
Kuta Paradiso Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2024

Went to kuta paradiso for 10 days in August September and this hotel really is wonderful with wonderful staff everyone was so nice ill start with the rooms good hard bed enough room for your clothes with small shower and bath. room was a little outdated but comfortable breakfast was OK but repetitive pools were very refreshing with a food bar I was given 2 free massages which were excellent the hotel also gives you food vouchers towards a meal at the 2 restaurants outside the hotel they also give you up to 15 clothes items free washing place is kept very clean and your close to most bars and restaurants and supermarkets 1 thing that really annoyed me was some Indian people
without manners rude and arrogant towards staff I also had an issue with some....the beach is a 5 min walk and the sun sets are stunning there is a free pick up and drop off for the airport would I return here 💯 yes
It's a good price hotel with wonderful staff 👌 many thanks to all the staff for making my holiday a memorable one 🙏😘

Room tip: Try for a top floor room facein the pool and beach for the sunsets 🌇
Date of stay: August 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank arsenal1414
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kuta Paradiso Hotel, Revenue Management at Kuta Paradiso Hotel, responded to this reviewResponded 19 September 2024

Dear Arsenal1414

Thank you so much for your detailed review! We're thrilled to hear that you had a wonderful 10-day stay at Kuta Paradiso Hotel and enjoyed our amenities, including the massages, food vouchers, and complimentary laundry service. Your appreciation for our staff means a lot, and we're glad they made your stay memorable.

We value your feedback on the room will consider it for future improvements. It’s unfortunate to hear about your experience with other guests, but we appreciate your understanding and kindness toward our team.

We look forward to welcoming you back again soon!

Best regards,
Rio Yudha
Ecommerce Manager
Kuta Paradiso Hotel






Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2024 via mobile

The rooms are in a run down condition . There were stains on the bedsheets and mattress , broken balcony door , worn out furniture . Definetely not worth the price . We booked pool view room through booking. Com and they say its sold out and gave us a pathetic room with view of thatched roof around the neighbourhood . They advertised free airport transfers and when asked they give a shuttle every few hours and not as per customer’s flight timing . It does not have direct beach access . The staff is rude and impolite and willing to help at all , they are asking to go to travel agent for everything . Only good thing is location close to restaurants and shops but there are much better hotels and resorts in the same lane

Date of stay: August 2024
Trip type: Travelled with family
Thank Remya T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kuta Paradiso Hotel, Revenue Management at Kuta Paradiso Hotel, responded to this reviewResponded 2 September 2024

Dear Remya T

Thank you for sharing your feedback. I’m genuinely sorry to hear about your experience and the issues you faced with the room condition, view, and service.

Your comments about the stained bedding, broken balcony door, and the overall state of the room are concerning. I apologize for the inconvenience you experienced with the room view and the shuttle service. It’s also disappointing to hear about your interactions with our staff, as we aim to provide a high level of service and support.

We appreciate you mentioning the positive aspects of the location. However, we clearly have areas needing significant improvement based on your experience. Your feedback is invaluable, and we will take immediate steps to address these concerns and enhance our service and facilities.

Thank you again for bringing this to our attention. We hope to have the opportunity to better serve you in the future.

Best regards,
Rio Yudha
Ecommerce Manager
Kuta Paradiso Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2024 via mobile

On arriving we had a flooded floor from the air con unit.
Offered us another room smelling of cigarette smoke and mold could even see the mold on the sheer curtains.

Cleaned up original room and we finally got into that one gone 7pm

Towels are old and smell like a wet dog
Bed has loads of little ants/midges all over it. Sheets had stains also old along with pillow musty and stained.

TV reception fuzzy
Internet super slow certainly not good if you need to work
Shower vents moldy
Air con unit not clean has mold and mildew so room is damp and smells
Balcony doors don’t slide
Breakfast buffet doesn’t offer tea bags on the counter just weak pre made tea. No coffee machine need to ask for proper coffee and tea.
Can’t put a credit card down as a deposit to order to your room need minimum $200 cash
Pool is quite shaded so fairly cold all the time

Food was nice by the pool
Basic toiletries
Body wash/shampoo/conditioner/ shower cap / toothbrush
Bingo by the pool each afternoon was fun

Hotel needs a good scrub and upgrade/repairs as it use to be quite nice but it’s been let go.

Doors banging in the hallways at all hours and being on the beach fireworks going off all ours. Not to forget the rave that started at 6am for a fun run just outside the hotel with music normally played in a nightclub at 10pm… so location not great for on going noise either.

Location close to waterbom park
No beach access from the hotel need to go out the front and walk around.

Unless they clean it up and do some upgrades even to linen and towels not somewhere I would stay again. Much better places around how this gets high ratings on trip advisor I don’t know.

Room tip: Bad internet Noisy inside and outside Not very clean
Date of stay: August 2024
Trip type: Travelled with family
Thank TravelBugz777
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kuta Paradiso Hotel, Revenue Management at Kuta Paradiso Hotel, responded to this reviewResponded 2 September 2024

Dear Our Valued Guest

Thank you for taking the time to share your experience. I’m truly sorry to hear about the issues you encountered during your stay.

It’s clear that the condition of the room, cleanliness, and overall maintenance fell short of your expectations. I apologize for the inconvenience with the air conditioning, mold, and the state of the towels and bedding. These are certainly not the standards we strive for, and I assure you that your comments will be addressed with urgency.

I regret that our breakfast and room service policies did not meet your needs and that you found the pool area less than ideal. Your feedback about the breakfast options, internet speed, and other amenities will be taken into consideration as we work to improve our facilities.

We appreciate your positive note about the food by the pool and the Bingo activity, and I’m glad to hear that you found some enjoyment there. However, I understand that the noise and lack of beach access were significant drawbacks for you.

Thank you again for your detailed feedback. We are committed to making improvements and hope that in the future, we can offer a much better experience.

Best regards,
Rio Yudha
Ecommerce Manager
Kuta Paradiso Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2024 via mobile

The Kuta Paradiso Hotel in Bali, Indonesia is NOT a five-star hotel. The hotel is dated and sadly it is more like a three-star hotel.

In its heyday, the Kuta Paradiso may have earned its five stars, but that was over 20 years ago.

The hotel room is dark. There needs to be more overhead and floor lighting. The bathroom is spacious and clean. However, the shower drain needs to be unclogged. There is barely any artwork on the walls and the rooms look tired.

There was very loud music playing all night behind the hotel and I could not sleep.

What bothered me most is that there were NO electric outlets in the bedroom, bathroom, or living room. The only electric outlet was in the entryway, which is at least 30 meters from the bedroom.

I had to use an extension cord from the hotel just to charge my devices (see photos)..

When I checked out of the hotel, the staff asked me to stay while housekeeping checked my room in case I left items behind. In sum, I do not recommend the Kuta Paradiso Hotel.

In spite of everything, the hotel is an excellent location for tourists, close to numerous restaurants, shopping, and entertainment.

Room tip: Find another hotel that has electric outlets and music that does not play at all hours.
Date of stay: August 2024
Trip type: Travelled solo
1  Thank AznNomad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kuta Paradiso Hotel, Revenue Management at Kuta Paradiso Hotel, responded to this reviewResponded 2 September 2024

Dear Azn Nomad

Thank you for your feedback regarding your recent stay at Kuta Paradiso Hotel. I’m truly sorry to hear that your experience did not meet your expectations.

I understand that the dated condition of the hotel and the issues you encountered with lighting, electric outlets, and noise were significant concerns. We appreciate you bringing these to our attention. Your comments about the room conditions and the inconvenience of not having accessible electric outlets are invaluable, and we will review these aspects to improve our guest experience.

Regarding the noise, I apologize for the disturbance you faced. We will investigate this matter further to ensure it doesn’t affect our guests in the future.

We’re glad to hear you found our location convenient and enjoyed the proximity to local attractions. However, we recognize that these positives do not outweigh the discomforts you experienced.

Thank you again for your detailed feedback. We are committed to making necessary improvements and hope to offer a better experience should you choose to stay with us again in the future.

Best regards,
Rio Yudha
Ecommerce Manager
Kuta Paradiso Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews