my duration of stay : 15/01 to 21/01. front desk staffs not friendly at all, not approachable and not helpful at all. only friendly people i met were the staffs at the restaurant, the porter guy and the housekeeping guy. i made a booking at booking.com and informed i would like to check out late at 3pm as my flight back to singapore is at 5.40pm, booking.com came back with an email reply saying they spoke to eka from kura beach club and confirmed late check out. and when the day comes, in the morning i went to the front desk and to confirm my late check-out. both of the staffs (woman and man) insisted i must check out at 12pm! even though they produced the email that states the late check out, they still insisted i must check out at 12pm. the most they gave was 1pm. i am truly not happy and satisfied with the hotel. it is true on what some reviews in here mentioned the staffs are not friendly and not helpful. i wouldn't recommend anybody to stay here even though location is good. perhaps u guys wanna try ramayana hotel which is next door.
- Official Description (provided by the hotel):
- Located in the heart of Kuta (Bali) and a short distance from a beach which is ideal for surfers, Matahari square, the traditional market, Waterbom park and Discovery shopping mall, the Kuta Beach Club is the best choice for a stay in Kuta thanks to its excellent location, comfortable facilities and the quality of its services. The Kuta Beach Club provides 95 rooms with private balcony and fabulous views of the hotel gardens; different dining spaces (Tommy's Tavern / Agung Bar / Sunken Pool Bar); 2 outdoor pools surrounded by gardens and sunbeds; a Spa; a large, bright hall with shops and a meeting room. It is perfect for enjoying a family holiday in one of the most attractive destinations in Bali. ... more less
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- Also Known As:
- Kuta Beach Hotel
- Kuta Beach Club Hotel Bali