This was our 2nd stay at the patra bali, we loved our 1st stay.
In the space of 18 months, the service had deteriorated alarmingly.
Bali is renowned for its wonderful people and service, unfortunately this hotel does not fall under this description.
the rooms are dated now, the towels were very old.
there were many times the service was very poor, and overall very frustrating.
- ordering non hotel taxis was non- existent... they would not call for one, and lie to us that they had. In the end, we just walked outside the hotel and got a local taxi immediately.
- we saw room service trays outside of guests rooms for the whole day
- the foyer staff were on the whole not very helpful or could not be bothered
the breakfast buffet is definitely worth skipping. food was very average.
the best part about the hotel is the wonderful pool and the cheap rooms, but dont expect 5 star quality or service.
would not stay here againMore
- Free Parking
- Breakfast included