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JR1
Padbury, Australia

Second visit

4.0 of 5 bubblesReviewed 6 Feb 2013
We stayed for three nights in Jan this year. Sill very happy with hotel and staff breach is fab and the pool is so huge. Quiet hotel and lovely gardens. We did have a few issues getting our bags to reception in time to catch our flight back which caused lots of stress but it turned out some of their staff had had a stressful start to their day also with a power pole falling on the road in front of them on their way to work causing them to be stressed and flustered so really all is forgiven:-) Love the hotel will be back again soon.
Date of stay: January 2013
Trip type: Travelled with family
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Traveller rating
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All reviews close to the airport upgraded to a suite private beach pool bar huge pool free shuttle breakfast was amazing beach walk egg station pool side pools bali tuban honeymoon
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716 - 721 of 1,357 reviews
Reviewed 27 January 2013

Stayed 4 nights here, immediatly had to upgrade as dissapointed in room that was allocated, extra $50 US per night, location is terrible, there isnt any other shops, restaurants neaby, staff average, food average, really this is a 3 star hotel, we have been to Bali 13 times and wont be back at the Patra, White Rose is a lot better than the Patra, also all drinks , food at Hotel is to over priced, beach is dirty, really didnt enjoy 4 nights here at all, only luck was that we had a motor cycle to get around otherwise I would have shifted to another Hotel, no umbrellas in room, no Do not disturb signs in room,atmosphere around pool was zero, pool bar was zero, SORRY NOT FOR ME.

Room tip: Upgrade to a Delux room if you really have to stay here.
Date of stay: January 2013
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank jakebluesPerth
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 January 2013

This is our second stay at the Patra and all I can say is Excellent, our overall experience was again fantastic. Staff always helpful and friendly and the grounds always immaculate. Thanks again and we will be back.

Room tip: Request Deluxe Suite near pool.
Date of stay: January 2013
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank dancam06
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patra Jasa B, Public Relations Manager at The Patra Bali Resort & Villas, responded to this reviewResponded 29 November 2013

Dear Valued Reviewer,
Greetings from Patra Jasa Bali Resort & Villas !
Thank you for sharing your stay experience with us recently.
We appreciate your view and have passed your valuable comments to all the staff and we are more than happy to know that you have enjoyed your holiday with us.
We all wish that we will have the pleasure to have you again with us at your next holiday.
Sincerely,
Mina
Public Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2013

Stayed one night got upgrade room 50$ more to be near the pool,great on pictures but overpriced,pizza 20$ for 2 ok but not more,beer 3,90$,overpriced for Bali rooms deluxe suite are great,very clean,big and well kept but ground and restaurants need work,did they have a tornado?
Plus as a five star hotel inside but 3 star outside,go to the intercontinental in Jimbaran bay mutch better and if ahead you will pay the same price but book forteo nightsto get better pricing.

Date of stay: January 2013
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank SUEBIDOUX
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 January 2013

Have stayed at this hotel several times over the years. The accommodation is very good with beautiful gardens and friendly staff- you couldn't wish for more friendly and approachable staff members to have whilst travelling abroad. Pool areas are numerous and able to cater for all needs in regards to swimming prowess, wouldn't stay anywhere else whilst in Bali, and will definitely be booking again soon!

Date of stay: September 2012
Trip type: Travelled as a couple
3  Thank Val E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patra Jasa B, Public Relations Manager at The Patra Bali Resort & Villas, responded to this reviewResponded 29 November 2013

Dear Valued Reviewer,
Greetings from Patra Jasa Bali Resort & Villas !
Thank you for sharing your stay experience with us recently.
We appreciate your view and have passed your valuable comments to all the staff and we are more than happy to know that you have enjoyed your holiday with us.
We all wish that we will have the pleasure to have you again with us at your next holiday.
Sincerely,
Mina
Public Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2013 via mobile

Right next to New Airport leads this 'five star(?) resort' to loud flyovers. Met my friends at Beach/Pool Bar... The only thing 5 Star about this place is their prices... We ordered food and cocktails from menu (which were quite expensive, even by Australian Standards), then we were slugged with the 21% govn taxes on top.. Understandably they have to charge these fees, but nowhere on the menu did it say "extra".
The rooms were clean and nice, no resemblance to anything Balinese, and were very Sterile looking... Our was the 'Deluxe'... Again the ONLY thing deluxe about it was the price tag. We also needed a golf cart to get to our room from the lobby... Big distances to walk to get anywhere and on asphalt (no lush garden walkways) makes the natural heat of Bali unbearable.
Staff too were so far up themselves to even be bothered servicing.. They would look at you as if you we're interrupting their mundane existence.
So much for shouting myself a little luxury on my holiday... Definitely staying with my other 3 Star accommodation I stayed at to begin with. Besakih in Sanur.

Date of stay: January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank GazAndMandz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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