I was in Bali for 5 days with my husband and another couple. We emailed to confirm our booking of 2 bedrooms with King sized beds. We both were there to celebrate our anniversary and were disappointed to discovered we were given 2 bedrooms of twin beds instead. After a call to the front desk, the staff agreed to do the switch to a double room the next day as there were no double rooms available then. #unhappiness no.1
The next day, we went out for a trip and left it to the hotel management to transfer our belongings to the new rooms. My room was ok but my friend had a huge shock of her life. There was a talisman on the top of her balcony door (which was dark, gloomy and facing a huge satellite dish which has a huge bee hive under it. Note, that is all you can see... no view but just the satellite and bees). The manager came up and tried to explain that it could be a prank left by the last occupant. That only mean that housekeeping failed? Or theres more to it?#unhappiness no.2
Fortunately, there was another empty double room available and they were promptly moved to a new room. Both our beds creaked even with a slight shift, my friend's tv volume turned up and down by itself, my aircon vent had a rattling sound, my bathroom's comb accessory was dirty eventhough it was in its box. #unhappiness no.3......
Breakfast has moderate variety but also lots of flies flying around the seating area.
Location is fantastic. So centralised that you can opt to go 3 different ways to explore and walking distance to the beach. We even walked to Legian which was just 10mins walk to get to.
- Official Description (provided by the hotel):
- Located in a heart of Kuta, Bali, the resort is hidden away in a tranquil tropical garden, complete with serene koi pools with cascading water features providing the soothing sound of running water. Close to International airport, Kuta Beach, Kuta Art Market, Shopping Center (Discovery Mall, Kuta Square, Kuta Center, and 5 star shopping mall "Kuta Beach Walk"), Food Center, Water bomb, and only walking distance to Night Club. ... more less
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- Also Known As:
- Ramayana Resort And Spa
- Ramayana Resort Kuta
- Ramayana Resort & Spa Bali/Kuta