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All reviews sunset road lucky supermarket souvenir store staying nights strategic location busy road special thanks fried rice clean bathroom the check in process kuta beach twin beds nice hotel hotel is located nice stay bali carrefour
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Reviewed 1 December 2015

Was booked into this hotel through our tour operator. The check in process was smooth, hassle free and the staff was ever smiling and friendly. The hotel has free WiFi and it was great help throughout the stay at the hotel. The rooms are large, well organised and comfortable for a good nights sleep. Tea/Coffee making equipment was provided and there was hot water available throughout in the toilets.

  • Stayed: November 2015, travelled with family
    • Value
    • Location
    • Service
Thank Sasi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2015

I stayed in The Sun Boutique Hotel from 19/10/2015 for 11 days. I enjoyed every thing about the place I had a very large room the food was good, staff were excellent The hotel is a bit far from the night life but at my age that is something I can do with out.
there is a very busy road out the front and my room was very quiet. I booked through Agoda at a very good rate. the only thing I could complain about is that the towels in the room were small other than that I had a great stay the rooms are non smoking but there is a large area on each floor where on can smoke

Room Tip: the air conditioners were great
  • Stayed: October 2015, travelled solo
    • Value
    • Location
    • Service
2  Thank OCaoimh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sun B, General Manager at Sun Boutique Hotel Managed by BENCOOLEN, responded to this reviewResponded 16 November 2015

Dear OCaoimh,

Warmest greetings from Sun Boutique Hotel Kuta,

It is always a great pleasure to have your great feedback related with your stay in Sun Boutique Hotel through tripadvisor.

We take an action related with your comment with the size of towels and it will be a priority plan to make all better.

We pleased to know that you have enjoyed your stay with us with all products and services, we do hope all customer will get the same experiences like yours.

We look forward to welcome you back in near future.

Best Regards,


J. Prastya Lubis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2015 via mobile

My sister and I stayed here while on vacation and overall we enjoyed our stay. The staff were very friendly. Although our room was not made up on our last night, we will consider staying here in the future. The hotel's location is also pretty good

Stayed: October 2015, travelled with family
1  Thank Prestin2692
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sun B, General Manager at Sun Boutique Hotel Managed by BENCOOLEN, responded to this reviewResponded 13 November 2015

Dear Prestin N,

Warmest greeting from Sun Boutique Hotel Bali...

Thank you for giving us opportunity to serve you while you stay in our lovely Sun Boutique Hotel Kuta Bali. All the teams are very happy when we shared your feedback and always committed to do always the best for all the customers.

We look forward to welcoming you back in Sun Boutique Hotel Kuta in the near future.

Best Regards,


J. Prastya Lubis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2015

Pleasant stay, saw the price on agoda but visited the hotel before booking & the manager gave me a better rate + free airport transfer. Very friendly staff, nice clean rooms & good pool, cool & refreshing to swim in. Buffet breakfast was tasty, with a moderate selection to suit most tastes. The staff are very willing to help with all your needs. The location is not in the hustle & bustle of Kuta but it is only a short scooter ride or walk to get amongst it. Would stay again for the price I paid.

Room Tip: visit the hotel & ask to look around
  • Stayed: July 2015, travelled with friends
    • Location
    • Cleanliness
    • Service
3  Thank xlugeladx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sun B, General Manager at Sun Boutique Hotel Managed by BENCOOLEN, responded to this reviewResponded 8 September 2015

Dear xlugeladx,

Sunny greetings from Sun Boutique Hotel Kuta...

Thank you for staying at Sun Boutique Hotel Kuta during your time in Bali. We appreciate your positive feedback and kind words.

We are glad to learn that you have enjoyed stay and breakfast accompany your satisfaction. It is our main priority to provide excellent service to all of our guests and it is wonderful to know that our facilities and service live up to your expectations.

We hope to welcome you again at Sun Boutique Hotel Kuta.


Regards,


J. Prastya Lubis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2015 via mobile

To start with there was a wedding in the rooftopbar of the hotel. They didnt communicate this with us. The frontdesk staff didnt even knew that there was a wedding on their rooftop.
Then we decided to have a drink in the "other" restaurant (place where they also serve breakfast) and have a little bite there before we would take a shower and make us ready for dinner. We ordered a fruit juice which was served with 2/3 foam and just 1/3 of juice. We asked for a new one and that one was "normal". Besides the drinks we also ordered nachos sunboutique. It took like 45 minutes before they served us the nachos. When they were finally ready they were served cold!! We askes the staff to take is of the bill because we didnt want to wait another 45 minutes for some nachos. So we decides to take a shower and make us ready. The first 5 minutes of the shower were very promising - a very hot steamy shower! But after those 5 minutes the shower turned cold! We askes the staff but there was no manager (because it was sunday) and if the shower was cold we could push a button somewhere. Also this morning we had a hot shower for 5 minutes and after that if turned cold again!!!

This was not what we were waiting for on our last day of our travelling. We are budget travellers and used to just less comfort, but this was not what we expected a 4 star hotel would be. It was a big disappointment after our holiday.

Stayed: August 2015, travelled with friends
2  Thank Diana A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sun B, General Manager at Sun Boutique Hotel Managed by BENCOOLEN, responded to this reviewResponded 1 September 2015

Dear Diana A,

Sunny greetings from Sun Boutique Hotel Kuta...

Thank you for writing us your comment about your past stay experience at Sun Boutique Hotel Kuta.

I do really sorry to hear about your experience during your stay in our hotel. Your comment had caught our high attention and concern and has been communicated to the department related to prevent it happening again in the future.

Thank you for your comment and hopefully we could be at your service again in the near future.


Best Regards,


J. Prastya Lubis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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