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“Great hotel with huge potential”

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Hotel Santika Kuta Bali
Ranked #97 of 251 Hotels in Kuta
Perth, Australia
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great hotel with huge potential”
Reviewed 21 May 2012 via mobile

A great hotel with huge potential and a lot going for it located away from Kuta's tourist traps and beach. It was pleasant not being flocked by half a dozen people each time I left the front door of the hotel.  
Pros
Rooms are very new and well kept as well as the grounds and pool. And oh so comfy beds in deluxe room.
Free Internet, install viber on your phone and presto, call home for free. 
Galeal supermarket and kfc accross the road. Even got a trusty adapter for my charger, it was hiding so ask the staff to point them out. 
Easy to flag a bluebird taxi out front.
The staff are lovely and always very  
Willing to help.
Cons
They need a courtesy shuttle either to bali galleria or the discovery mall. Not a convenient location to walk to and from, the traffic is crazzzzy. I attempted twice and decided not to tempt the gods and taxied from then on.
Where the pool never closes. When I upgraded to a deluxe room I thought hell yeah, four steps away from the pool. But I was here for some dental work and being awaken from a codeine induced sleep at 1.30am was annoying.
This is not a touristy hotel. I'm Australian born and bred but my mom is Asian... And even I stuck out, let's say being watched by 40 other people at breakfast did not help with the paranoia. I did not use the pool as much as I anticipated for the same reason.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mishy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelSantikaKuta98, E - Commerce at Hotel Santika Kuta Bali, responded to this review, 14 March 2016
Dear Valued Guest,

Warmest Greetings from Hotel Santika Kuta Bali..

Thank you for sharing your moment at Hotel Santika Kuta Bali.

We are really thank for the compliment and critiques that you mentioned. We will do a better improvement for some points because we always listen to guest's need.

Hope we can welcome you in the future, thank you and have a nice day.

Sincerely yours,

The Management of Hotel Santika Kuta Bali
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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224 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Portland, Oregon
Level Contributor
151 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 12 May 2012

After 20+ hours of flying, we landed in Bali and within 10 minutes of gathering our bags and clearing customs, we entered the welcoming and efficient Santika resort. While registering, we were delighted with a refreshing and mildly sweet lemon grass drink.

There are different options for lodging ranging from premiere rooms to beachfront villas. We are staying in a premiere room which we find to be clean and comfortable. There is a huge king+ size bed, a view of the pool from the balcony and a step down living room/desk area. The decor is in Indonesian style. I am impressed with the attention paid to lighting in the rooms, even backlighting a stone sculpture! The bathroom is upgraded yet small.

There are 2 large pools and a beautiful bar/dining house on the beach, which is set back just enough to feel removed from the walkers and vendors traveling along the stone path that hugs the ocean for miles in either direction.

The breakfast buffet is abundant and has both local and western offerings made to order and self serve. The open air setting with live Balinese music are the kinds of surprises and touches that make vacations special.

While we are only staying here a couple days before flying on to Wakatobi to dive, I would definitely recommend staying at Santika if you want to be close to the Kuta scene and the airport, and if you want a larger resort. Also, happily one doesn't hear the planes because the flight patterns are away from the resort!

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank activechica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelSantikaKuta98, E - Commerce at Hotel Santika Kuta Bali, responded to this review, 1 March 2016
Dear Valued Guest,

Warmest Greatest from Hotel Santika Kuta Bali..

Thank you for sharing your experience with us. We are happy to know you were enjoying to stay with us.

Our team always maintain the best service for the satisfaction of the guest. Hope in the future we can welcome you again. See you and have a nice day!

Sincerely yours,

The Management of Hotel Santika Kuta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 May 2012

The location of the Hotel is not convenience. The taxi is always "cheating". But the staff is good and friendly.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Noraida_Ali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelSantikaKuta98, E - Commerce at Hotel Santika Kuta Bali, responded to this review, 26 January 2016
Dear Valued Guest,

Warmest Greetings from Hotel Santika Kuta Bali..

Thank you for staying and sharing your experience through Trip Advisor.

Deeply apologize for the inconvenience caused during your stay, especially for the taxi matters.

We glad that our service is still making you comfortable.

Hope we can welcome you again in the future, thank you and have a nice day!

Sincerely yours,

Management of Hotel Santika Kuta Bali
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
WA
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 5 May 2012

OK, firstly my opinion of the hotel is based on a very pleasant experience staying there in 2009, but on walking through the hotel several times during 2012 and speaking to guests I think little has changed, so am guessing still a comfortable place to stay with nice gardens and pool, and memorable breakfast banquets. The addition of the Sands beach front restaurant looks to be an inspired decision, and a cleaner looking beach at this end of town is a great improvement. Saw rats on the beach though, so maybe that needs addressing. But the meals there were fabulous. And coupled with the excellent Febris spa opposite, on the street side of the hotel, I can't fault the location, as its only a short stroll along the beach path to the Discovery Mall and Waterbomm Park. Think the hotel prices are a tad too high now though.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarkusandLeanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelSantikaKuta98, E - Commerce at Hotel Santika Kuta Bali, responded to this review, 26 January 2016
Dear Valued Guest,

Warmest Greetings from Hotel Santika Kuta Bali..

First of all, thank you for spending your time comment on Trip Advisor. We glad to know that you're really enjoying to stay with us and mention the best feature of the hotel.

Hope we can welcome you again in the future. Thank you.


Sincerely yours,

Management of Hotel Santika Kuta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 April 2012

we had enjoyed our short stay at this hotel. Room is of good size, clean, and equipped with modern bathroom. The breakfast was great and very tasty! Good value for money. Not too far for the city but not too close also - walkable distance. Will definitely stay there again!

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yuna_99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelSantikaKuta98, E - Commerce at Hotel Santika Kuta Bali, responded to this review, 14 March 2016
Dear Valued Guest,

Warmest Greetings from Hotel Santika Kuta Bali...

It has been our great pleasure to welcome you at Hotel Santika Kuta and thank you for sharing your feelings about your stay with us.

We are pleased to read that you enjoyed your stay with us, and particularly value facilities and the breakfast.

We hope we will have the pleasure of welcoming you again soon and have a nice day!

Sincerely yours,

The Management of Hotel Santika Kuta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Santika Kuta Bali

Property: Hotel Santika Kuta Bali
Address: Jalan Raya Kuta no. 98 | Number 98, Raya Kuta Street, Kuta 80361, Indonesia
Region: Indonesia > Bali > Kuta
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#66 Spa Hotel in Kuta
Price range (per night): $44 - $98
Hotel Class:3 star — Hotel Santika Kuta Bali 3*
Number of rooms: 101
Official Description (provided by the hotel):
Hotel Santika Kuta Bali is located in the busy area of Kuta, surrounded by many tourist attractions (beach, museum, art gallery), many well-known shops, restaurants and shopping center, entertainment place, water park and traditional market. This 3 stars hotel offers complete facilities for your visit to Bali, a convenience choice with the friendly signature of Indonesia. It's a perfect deal for leisure and business trip. With 101 non smoking rooms come with 5 different room types, Superior, Deluxe, Executive, Deluxe Suite and Executive Suite, Hotel Santika Kuta Bali also has Serani I & Serani II meeting room, Serani Café & Restaurant, 1 outdoor swimming pool. Completed facilities are available to maximize the service, such as free Wi-Fi connection in public area, free parking area, smoking area, 24 hours reception, 24 hours security, daily housekeeping service, room service, laundry service, spa service, airport transfer service, extra bed on request and baby cot on request. Only 10 minutes driving to Ngurah Rai International Airport, Hotel Santika Kuta Bali offers very easy access and strategic location. Guest can also reach famous Kuta beach only 15 minutes walking, famous water park only 10 minutes driving, famous t-shirt shop only 10 minutes walking and a 24hours biggest souvenir shop only 10 minutes driving. Hotel Santika Kuta Bali, Hospitality from The Heart. ... more   less 
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Hotel Santika Kuta Bali

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