Awesome experience. The music was excellent and the good ambience. The only downside side was the surcharge levy.
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Awesome experience. The music was excellent and the good ambience. The only downside side was the surcharge levy.
Dear Fabian123vicky!
Thank you for visiting us and for sharing such nice feedback! Happy to know that you had a good time at Hard Rock Cafe Bali, you enjoyed our curated music and the ambience! Regarding the addition of tax and service charge, this is in accordance with Indonesian law. It is not included in the menu prices, as is common in most places here. Looking forward to seeing you back again for another amazing experience!
Cheers!
4 - 8 of 3,348 reviews
Have you ever imagined what it would be like to honeymoon in a noisy place? did you know, if you want a honeymoon that is funny, fun and lively, celebrate it at Hardrock Cafe Bali, I applaud them because they even had to go overtime because of us and without the slightest annoyed face, one of the best is DEE, the way she invited us dancing and having fun, then other staff came to join in, DEE was very positive in that vibe ❤️❤️❤️
I only remember her name, but then I wrote down the names of all the staff who joined including Bagas, Gustian, Mangbot, Tata, Erna, Ebi, Darma, Pak De, Lia, Sahadewa, and Candra. I will come back again maybe next year, the same as before, I hope Dee and friends come back to welcome us both, thank you very much friends, I will really remember this happy moment in my life, happy new year 🍻🥳
Dear Stay55339546931!
Thank you for visiting us and for sharing such lovely and detailed feedback! We are extremely happy to know that you had a great time at Hard Rock Cafe Bali on your honeymoon trip and that our team made it memorable, especially Dee! We will share your compliments to our staff team, as it is always a great reward and motivation for us to know that we manage to make our guests happy, and are certainly very happy to welcome you back again for another rocking experience!
Cheers!
My daughter and I were at the restaurant on Sunday 5th January to celebrate her birthday over lunch . We had an absolute and delightful experience being looked after by none other than Dee who was all smiles and abuzz as soon as we were seated.
Having got wind that it was my daughter's birthday , Dee organized a cake complete with candles , gathered all her colleagues and walked down to our table to sing my daughter Harleen " Happy Birthday"
Three cheers for Dee who made dining at Hard Rock Cafe Bali a wonderful and memorable experience. She's definitely an asset to the charm and warm dining experience that Hard Rock Cafe is.
Dear Karamdips2022!
Thank you for visiting us and for sharing such kind and detailed feedback! We extremely happy to know that your experience at Hard Rock Cafe Bali was great and that the service from Dee made it memorable! We really appreciated your feedback and will share your compliments with Dee and sure it will makes her happy! Looking forward to seeing you back again for another rocking experience!
Cheers!
Dinner with family is matter, especially have something good to eat in cozy place like Hard Rock Cafe Bali. We order various of food, and everything is perfect. Steak is our best choice, very tender and juicy 👍🏼.
Every staff is helpful and friendly.
Dear Nuri_hsd!
Thank you for visiting us and for sharing such lovely feedback!
We are delighted to know that your dining experience with your family at Hard Rock Cafe Bali was great, you enjoyed our signature dishes, especially New York Strip Steak (one of our best sellers), and that our staff provided you with the truly Hard Rock Service!
Looking forward to seeing you back again for another memorable experience!
Cheers!
Went in while staying at the Hard Rock Hotel. Music was so loud that the staff couldn't hear to take the order. Starters were really good, nachos and loaded tater tots. Mains of burgers and fries were terrible, very greasy and no flavour, fries were worse than frozen chips from a discount supermarket, had better from a cheap burger van. Service was okay. Would get the picture outside but wouldn't recommend eating here, McDonalds round the corner beats it hands down.
Dear RysoG,
Thank you for visiting us at Hard Rock Cafe Bali and for sharing your feedback!
Happy to know that you enjoyed our Legendary Nachos & Loaded Tots and that our staff provided you with good service. We are sorry to hear that you did not enjoy our Burger & Fries, we would like to highlight that we always follow the brand standard recipes, however we have shared your feedback with our Kitchen Manager to make sure that we serve our food consistently by the taste and presentation, and to avoid this situation from happening again.
Regarding loud music, yes the band could be loud and we are sorry if that disturbed your experience but we appreciate you sharing it with us.
Once again thank you for bringing this topic to our attention, we hope that we still have another chance to see you and serve you better next time.
Thank you.
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