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Traveller rating
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All reviews sky grill taj mahal raj kumar rooftop restaurant taj view room swimming pool nice hotel travel desk excellent stay star hotel breakfast and dinner courteous staff breakfast spread comfortable stay golden triangle tour restaurant staff rooms are spacious
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Reviewed 27 February 2021 via mobile

Stayed here for three nights. Excellent rooms with taj view... Spacious, clean well sanitized and flawless... Well maintained... Front desk offered a smooth check in... Travel desk provided car for local sightseeing with very competitive rate.. Skygrill the rooftop restaurant offered a very enjoyable candle light dinner with live music... Food was yummy...
But the hotel is much lagging in service... Took almost half an hour to provide a shoe shine that too after calling three times... During checkout called reception twice for concierge service but no one came... Had to pull our own luggage until a random housekeeping came to our help ... Breakfast buffet was good with plenty of options but least social distancing norms was being followed... Overall a good stay but could be even more better... Recommended if you overlook the part of service.

Date of stay: February 2021
Trip type: Travelled as a couple
Thank s0umya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vivek Mahajan, General Manager at Crystal Sarovar Premiere, responded to this reviewResponded 9 March 2021

Dear Valuable Guest,

I, on behalf of the entire team of Crystal Sarovar Premiere, Agra would like to thank you for this review.

We apologize for the inconvenience caused. We will look into this matter and make sure it doesn't happen again.

The entire team looks forward to welcoming you back to Crystal Sarovar Premiere, Agra for a much better experience.

Best Regards,
Vivek Mahajan
General Manager
gmcspa@sarovarhotels.com
Crystal Sarovar Premiere, Agra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2021

Room are neat and clean along with great food served by humble behaved staff Mr. Rajkumar along with his team they take care of each and every food served has to be perfect...ambience is good n other staff are also well behaved and ready to help in any aspect.

Date of stay: February 2021
Trip type: Travelled with family
Thank nvijaykant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vivek Mahajan, General Manager at Crystal Sarovar Premiere, responded to this reviewResponded 1 March 2021

Dear Valuable Guest,

I, on behalf of the entire team of Crystal Sarovar Premiere, Agra would like to thank you for this wonderful review.

It is a pleasure to know that you had a memorable stay with us and
We endeavor to provide the highest standards of care and service to our guests.

The entire team looks forward to welcoming you back to Crystal Sarovar Premiere, Agra to create another memorable experience for you.

Best Regards,
Vivek Mahajan
General Manager
gmcspa@sarovarhotels.com
Crystal Sarovar Premiere, Agra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2021

The hotel staff was extremely courteous and all things were available under single roof that too very reasonably priced in comparison to other 5 star property

Got a TAJ Mahal facing room and I would say they have issued a bigger room considering that we are accompanied with kids

They get 5 out of 5 on cleanliness, hospitality, fooding, location

If planning a visit at Agra, book them without second thought

Date of stay: February 2021
    • Value
    • Sleep Quality
    • Service
Thank 504dheerajg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vivek Mahajan, General Manager at Crystal Sarovar Premiere, responded to this reviewResponded 1 March 2021

Dear Valuable Guest,

I, on behalf of the entire team of Crystal Sarovar Premiere, Agra would like to thank you for this wonderful review.

It is a pleasure to know that you had a memorable stay with us and
We endeavor to provide the highest standards of care and service to our guests.

The entire team looks forward to welcoming you back to Crystal Sarovar Premiere, Agra to create another memorable experience for you.

Best Regards,
Vivek Mahajan
General Manager
gmcspa@sarovarhotels.com
Crystal Sarovar Premiere, Agra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2021 via mobile

Went to celebrate boyfriend’s birthday. It was fabulous experience I requested particular chocolate cake at 12:00 am in room chef did wonderful job and hotel staff was on time. Highly recommended
Thank you
Aastha

Date of stay: February 2021
Trip type: Travelled as a couple
Thank Aastha_9501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vivek Mahajan, General Manager at Crystal Sarovar Premiere, responded to this reviewResponded 1 March 2021

Dear Valuable Guest,

I, on behalf of the entire team of Crystal Sarovar Premiere, Agra would like to thank you for this wonderful review.

It is a pleasure to know that you had a memorable experience with us and
We endeavor to provide the highest standards of care and service to our guests.

The entire team looks forward to welcoming you back to Crystal Sarovar Premiere, Agra to create another memorable experience for you.

Best Regards,
Vivek Mahajan
General Manager
gmcspa@sarovarhotels.com
Crystal Sarovar Premiere, Agra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2021

Overall a great experience, services. Food quality is good. Hospitality and staff is very concerning and good. Must visit hotel. This is our first time we will visit again and again.

Thanks for everything.

Date of stay: February 2021
Trip type: Travelled with family
Thank Sachet1812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vivek Mahajan, General Manager at Crystal Sarovar Premiere, responded to this reviewResponded 1 March 2021

Dear Valuable Guest,

I, on behalf of the entire team of Crystal Sarovar Premiere, Agra would like to thank you for this wonderful review.

It is a pleasure to know that you had a memorable stay with us and
We endeavor to provide the highest standards of care and service to our guests.

The entire team looks forward to welcoming you back to Crystal Sarovar Premiere, Agra to create another memorable experience for you.

Best Regards,
Vivek Mahajan
General Manager
gmcspa@sarovarhotels.com
Crystal Sarovar Premiere, Agra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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