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All reviews rose garden club room live piano fan heater modern facilities f b manager buffet breakfast hotel is located very nice hotel stayed here for nights room service great hospitality the heart of the city service staff comfortable stay front office table tennis
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Reviewed 8 June 2016

I visited this place on my honeymoon. We booked a suite... it was completely like a flat having separate dining, drawing and luggage areas.. It is the best hotel of the Ooty although costly but it provides excellent hospitality.. no doubt ITC Group ... you will get best quality food of north indian taste if you dont like south indian taste...staff is courteous... servies are fast.. interior and rooms are best.. you can also enjoy kerala massage at the hotel ...some bargaining can also be done for that ;-)

  • Stayed: November 2015, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank ankita6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this reviewResponded 9 June 2016

Dear Guest

Greetings from Fortune Resort Sullivan Court, Ooty!!!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Fortune Resort Sullivan Court, Ooty.

Yours is a relationship we cherish.

Sincerely Yours

Murali Kumar
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2016

We stayed in Room no 310 on the Third Floor.... Very close to the lift... And not noisy....

The hotel provides very good toiletries and so you don't have to bother packing your moisturiser, shampoo etc.....

The breakfast buffet is a decent spread and can get crowded at times.... for the 60 + rooms they have, the buffet area is slightly smaller and can get very noisier....

Rose Garden is at a walking distance and presents a good walking area

Be aware that there are no A/Cs in the rooms and frankly you don't need one....

Room Tip: Choose higher floors, preferably third.....
  • Stayed: May 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank RengarajanS8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this reviewResponded 1 June 2016

Dear Guest

Greetings from Fortune Resort Sullivan Court, Ooty!!!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Fortune Resort Sullivan Court, Ooty.

Yours is a relationship we cherish.

Sincerely Yours

Murali Kumar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2016

the below are our experiences for latest visit in April 2016 :
1. You should never book through online. In case of any changes, the hotel manager is trying to penalize and charge
2. Negotiate directly and ask for discount of minimum 20%. In OOty there are several hotels and the occupany in peak season is only 30%.
3. Food is very very costly. Just in walkable distance, there is hotel called " Adayar Anand Bhavan'. You should go there .Its the best place you can eat varieties.
4.

  • Stayed: April 2016, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank SrivatsaP3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2016

The hotel is fantastic, the staff is helpful & the view is awesome especially towards the back side of the hotel. They even got me a room on the second day where I wanted to because I wanted to photograph the hills.

Room Tip: Best view from the back side of the hotel, top floor.
  • Stayed: June 2015, travelled with family
    • Location
    • Rooms
    • Service
Thank Kos F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this reviewResponded 1 June 2016

Dear Guest

Greetings from Fortune Resort Sullivan Court, Ooty!!!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Fortune Resort Sullivan Court, Ooty.

Yours is a relationship we cherish.

Sincerely Yours

Murali Kumar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2016 via mobile

Good Points :
1. Fabulous Lobby. Worth spending time at Lobby.
2. Have games option like carem , chess , table tennis and billiards.
3. Nice and clean property.
4. Near Rose garden. Though every one will say walking distance but actually it is about 1.5 kms walk. This is mainly because around 1 km walk is within Rose garden till ticket counter. If Weather is good better walk else use cab or auto.
5. Good and quick service.
6. They have paid option for horse riding which kids can enjoy.

Negative points

1. Bit far from Mall road / market.

Stayed: May 2016, travelled with family
Thank casaurabhgupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this reviewResponded 24 May 2016

Dear Guest

Greetings from Fortune Resort Sullivan Court, Ooty!!!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Fortune Resort Sullivan Court, Ooty.

Yours is a relationship we cherish.

Sincerely Yours

Murali Kumar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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