We stayed for three nights here a couple of weeks ago. The check-in was smooth and overall the service was pretty good. Only downside was that the employees try to push the facilities (restaurants and spa) at the place a little too aggressively which kind off put us off. Before checking into Udaivilas, we stayed at Taj and may be that was what spoiled us. Service was excellent but at the same time not overbearing.
Also, they need to do something to keep the pigeons out off the pool area. There was pigeon poop on the edges of the pool which kept us out of it during our stay... Overall would recommend the place if you are looking for 5 * facility and service. But we also realized (later) that the service is somewhat similar if you stay at a place like Trident or Vivanta which are next level down for a lot less...More
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