We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Luxury and good service”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
The Oberoi Udaivilas
Ranked #3 of 177 Hotels in Udaipur
Certificate of Excellence
Reviewed 12 December 2017

We stayed for three nights here a couple of weeks ago. The check-in was smooth and overall the service was pretty good. Only downside was that the employees try to push the facilities (restaurants and spa) at the place a little too aggressively which kind off put us off. Before checking into Udaivilas, we stayed at Taj and may be that was what spoiled us. Service was excellent but at the same time not overbearing.

Also, they need to do something to keep the pigeons out off the pool area. There was pigeon poop on the edges of the pool which kept us out of it during our stay... Overall would recommend the place if you are looking for 5 * facility and service. But we also realized (later) that the service is somewhat similar if you stay at a place like Trident or Vivanta which are next level down for a lot less...

Room Tip: Ask for a room on the 2nd level if possible... better views whether you face the garden or the lake...
See more room tips
  • Stayed: November 2017, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank smorph17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaul_A_uvud, General Manager at The Oberoi Udaivilas, responded to this reviewResponded 10 January 2018

Dear Guest,

Thank you for sparing your valuable time to share your feedback about The Oberoi Udaivilas.

I am delighted to know that you were impressed with all aspects of our hospitality. I am disappointed to note that the service levels and swimming pool did not meet your expectations. Whilst I offer my sincere apologies for not delivering perfection that you have grown to expect out of Oberoi. I acknowledge all your feedback and commit myself to investigate and improve in the areas highlighted by you.

In the eagerness and enthusiasm to ensure that you had a memorable experience, our team may have over engaged at times. They will be counseled to be more sensitive in this regard. Thank you for highlighting the inconsistency.

Please accept my most sincere apology for all the inconveniences caused to you during your stay and for not delivering perfection that you have grown to expect out of Oberoi Hotels.

We had the best intentions but were not so fortunate during your last stay and will be grateful if you give us another opportunity to showcase the actual Udaivilas hospitality. I would like to thank you for taking the time and effort to share your feedback and I promise you that we will spare no efforts to ensure we strengthen our processes and provide all our guests in future, a pleasant Oberoi hospitality experience.

The team and I look forward to welcoming you back.

Kind regards,

Amit Kaul
General Manager
amit.kaul@oberoihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (2,020)
Traveller rating
Traveller type
Time of year
Language
  • More languages

52 - 56 of 2,020 reviews

Reviewed 12 December 2017

After 84 countries I have visited and countless hotels, my most favourite in the world
is the Oberoi Udaipur. The gardens on the lake are endless and bathed in flowering bushes filling them with sweet scents. The Spa is sumptuous and the technicians skilled and accommodating. The rooms have everything one could want being lavishly appointed. But most outstanding is the buildings themselves which inside and outside are so beautiful that its hard to believe this is not a dream. I felt transported back to centuries as if I were dwelling in a palace itself. I was there for almost one night & 2 full days and I never left the grounds because I did not want to leave this perfection. The food was gourmet and of numerous cuisines and the staff were attentive yet with deference. I never felt alone...always pampered like a princess but with great respect in every part of the hotel. It was my birthday and I was showered with gifts and cakes and everything! I applaud the General Manager Amit Kaul for he has created a heaven on earth with the perfect staff.

  • Stayed: November 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank JMZTRAVELS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaul_A_uvud, General Manager at The Oberoi Udaivilas, responded to this reviewResponded 13 December 2017

Dear Guest,

It was a pleasure to have you stay at The Oberoi Udaivilas and I thank you for sharing such a wonderful review on TripAdvisor.

It is delightful to know that you thought of us being the finest hotels in the world. The team is truly glad to have been able to make your birthday memorable. We are grateful for your kind words of appreciation for our horticulture, spa, rooms, food and hospitality.

Our team always endeavours hard to customize each experience of our guests and appreciation such as from you motivates them to deliver better each time.

The team takes personal pride in delivering warm, intuitive and genuine service for all our guests - it is such a delight to know that you were impressed with our service delivery.

Many thanks once again for taking time to share your experience. We hope to have the pleasure of welcoming you back many more times.

Kind regards,

Amit Kaul
General Manager
amit.kaul@oberoihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2017

This hotel is something very special indeed. Apart from the scenery being so idyllic, the staff are amazing. They cannot cater for you enough and really enjoy helping you.
the food is fantastic and recommendations for local specialty dishes are very worthwhile trying. My advise, if your thinking of booking the oberoi, don't just book it you wont be disappointed.

  • Stayed: December 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank sadiaper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaul_A_uvud, General Manager at The Oberoi Udaivilas, responded to this reviewResponded 13 December 2017

Dear Guest,

Thank you for choosing The Oberoi Udaivilas and for taking the time to review us.

We are grateful for kind words of appreciation for our ambiance, hospitality and food.
Creating awesome memories is indeed our motto and we strive constantly towards this purpose.

Our service philosophy encourages us to deliver efficient and personalised service to all our guests and your recognition of our service feels wonderful.

We look forward to welcoming you back.

Kind regards,

Amit Kaul
General Manager
amit.kaul@oberoihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2017

Words do not describe this hotel. It is stunning in architecture, exceptional with service, outstanding staff from the GM down to every staff person, beautiful ambience and food; and their amazing ability to individualise every guest's experience.

Wherever we travel, we always want to go back. In this case, we are surely going to go back to just Udiapur for a holiday in this superb hotel. Just need to save!

Congratulations to everyone and thank you for looking after us like royalty.

Room Tip: Unable to rate above. ? Problem with website, but would rate five stars for each one. Shared pool...
See more room tips
Stayed: November 2017, travelled as a couple
Thank Jen1050
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaul_A_uvud, General Manager at The Oberoi Udaivilas, responded to this reviewResponded 13 December 2017

Dear Guest,

Thank you for recommending The Oberoi Udaivilas to TripAdvisor members after your stay with us.

The tranquil ambience of Udaivilas and the magical views of Lake create a romantic setting for guest to relax and unwind. We are pleased to know that you thoroughly enjoyed your stay and had a memorable experience.

Your compliments for our hospitality have been accepted with genuine delight and gratitude by the team at the hotel.

The Oberoi Udaivilas is a destination in itself, a refuge for serenity and luxurious charm and we are sure that you would return to us for a rejuvenating break.

We look forward to welcome you back.

Kind regards,

Amit Kaul
General Manager
amit.kaul@oberoihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2017

We spent 2 incredible nights at the Udaivilas with our 3 children. The staff had thought of everything. Gifts on arrival, birthday balloons in the room, great activities arranged for the children. The food was exceptional. The staff were on hand for anything we needed. It was an unforgettable experience. Oh, and the arrival by boat was truly magical. Thank you so much to all the staff!

  • Stayed: November 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank 361CarolineH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaul_A_uvud, General Manager at The Oberoi Udaivilas, responded to this reviewResponded 13 December 2017

Dear Guest,

Thank you for sparing your valuable time to share your feedback about The Oberoi Udaivilas on this forum.

We are delighted to learn that you left with a positive impression of the hotel and your special day was truly memorable. We are grateful for your kind words of appreciation for our hospitality, food and facilities.

Your positive feedback is a great source of motivation for us as we strive to achieve even higher standards of service.

The team thanks you for your gracious comments and we look forward to the pleasure of your continued visits.

Kind regards,

Amit Kaul
General Manager
amit.kaul@oberoihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Udaipur hotels
0.8 km away
Taj Lake Palace Udaipur
Taj Lake Palace Udaipur
#2 of 177 in Udaipur
3,223 reviews
0.5 km away
The Leela Palace Udaipur
0.3 km away
Trident Udaipur
Trident Udaipur
#7 of 177 in Udaipur
2,869 reviews
Show Prices
Show Prices
Show Prices
2.1 km away
The Lalit Laxmi Vilas Palace Udaipur
2.5 km away
Ramada Udaipur Resort and Spa
1.2 km away
Shiv Niwas Palace
Shiv Niwas Palace
#40 of 177 in Udaipur
512 reviews
Show Prices
Show Prices
Show Prices

Been to The Oberoi Udaivilas? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Oberoi Udaivilas

Address: | Haridasji Ki Magri, Udaipur 313 001, India
Phone Number:
Region: India > Rajasthan > Udaipur District > Udaipur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Udaipur
#2 Romantic Hotel in Udaipur
#2 Family Hotel in Udaipur
#3 Luxury Hotel in Udaipur
#3 Spa Hotel in Udaipur
Price Range: $744 - $1,871 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Oberoi Udaivilas 5*
Number of rooms: 87
Official Description (provided by the hotel):
In a city fabled for its palaces, The Oberoi Udaivilas can take its place with pride. With views over Lake Pichola to the spectacular City Palace, the hotel itself resembles a grand palace. Landscaped gardens and shady courtyards, decorative fountains and reflection pools, cool marble, ornate carving, inlay work and detailed interiors create a marvellous ambience of days gone by. Huge bedchambers with large private terraces, luxury suites with private swimming pools, marble bathrooms, walk-in closets, butler service and 24-hour in-room dining make you feel like royalty. The restaurants serve international and Indian cuisine including regional favourites. A gymnasium, two large swimming pools and a luxury spa offering a range of therapies, add to the ambience of total pampering. The facilities are particularly suited to meetings that might benefit from this exotic location. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia APAC, Hotels.com, Booking.com, Hooroo Pty Ltd, lastminute.com.au, Wotif.com, getaroom.com and TripOnline SA so you can book your The Oberoi Udaivilas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Oberoi Udaivilas Hotel Udaipur
Oberoi Hotel Udaipur
Oberoi Hotel Udaivilas
Oberoi Udaipur
Udaipur Oberoi

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing