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Reviewed 12 December 2017

After 84 countries I have visited and countless hotels, my most favourite in the world
is the Oberoi Udaipur. The gardens on the lake are endless and bathed in flowering bushes filling them with sweet scents. The Spa is sumptuous and the technicians skilled and accommodating. The rooms have everything one could want being lavishly appointed. But most outstanding is the buildings themselves which inside and outside are so beautiful that its hard to believe this is not a dream. I felt transported back to centuries as if I were dwelling in a palace itself. I was there for almost one night & 2 full days and I never left the grounds because I did not want to leave this perfection. The food was gourmet and of numerous cuisines and the staff were attentive yet with deference. I never felt alone...always pampered like a princess but with great respect in every part of the hotel. It was my birthday and I was showered with gifts and cakes and everything! I applaud the General Manager Amit Kaul for he has created a heaven on earth with the perfect staff.

  • Stayed: November 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
1  Thank JMZTRAVELS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaul_A_uvud, General Manager at The Oberoi Udaivilas, responded to this reviewResponded 13 December 2017

Dear Guest,

It was a pleasure to have you stay at The Oberoi Udaivilas and I thank you for sharing such a wonderful review on TripAdvisor.

It is delightful to know that you thought of us being the finest hotels in the world. The team is truly glad to have been able to make your birthday memorable. We are grateful for your kind words of appreciation for our horticulture, spa, rooms, food and hospitality.

Our team always endeavours hard to customize each experience of our guests and appreciation such as from you motivates them to deliver better each time.

The team takes personal pride in delivering warm, intuitive and genuine service for all our guests - it is such a delight to know that you were impressed with our service delivery.

Many thanks once again for taking time to share your experience. We hope to have the pleasure of welcoming you back many more times.

Kind regards,

Amit Kaul
General Manager
amit.kaul@oberoihotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2017

This hotel is something very special indeed. Apart from the scenery being so idyllic, the staff are amazing. They cannot cater for you enough and really enjoy helping you.
the food is fantastic and recommendations for local specialty dishes are very worthwhile trying. My advise, if your thinking of booking the oberoi, don't just book it you wont be disappointed.

  • Stayed: December 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank sadiaper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaul_A_uvud, General Manager at The Oberoi Udaivilas, responded to this reviewResponded 13 December 2017

Dear Guest,

Thank you for choosing The Oberoi Udaivilas and for taking the time to review us.

We are grateful for kind words of appreciation for our ambiance, hospitality and food.
Creating awesome memories is indeed our motto and we strive constantly towards this purpose.

Our service philosophy encourages us to deliver efficient and personalised service to all our guests and your recognition of our service feels wonderful.

We look forward to welcoming you back.

Kind regards,

Amit Kaul
General Manager
amit.kaul@oberoihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2017

Words do not describe this hotel. It is stunning in architecture, exceptional with service, outstanding staff from the GM down to every staff person, beautiful ambience and food; and their amazing ability to individualise every guest's experience.

Wherever we travel, we always want to go back. In this case, we are surely going to go back to just Udiapur for a holiday in this superb hotel. Just need to save!

Congratulations to everyone and thank you for looking after us like royalty.

Room Tip: Unable to rate above. ? Problem with website, but would rate five stars for each one. Shared pool room with lake views wonderful.
Stayed: November 2017, travelled as a couple
Thank Jen1050
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaul_A_uvud, General Manager at The Oberoi Udaivilas, responded to this reviewResponded 13 December 2017

Dear Guest,

Thank you for recommending The Oberoi Udaivilas to TripAdvisor members after your stay with us.

The tranquil ambience of Udaivilas and the magical views of Lake create a romantic setting for guest to relax and unwind. We are pleased to know that you thoroughly enjoyed your stay and had a memorable experience.

Your compliments for our hospitality have been accepted with genuine delight and gratitude by the team at the hotel.

The Oberoi Udaivilas is a destination in itself, a refuge for serenity and luxurious charm and we are sure that you would return to us for a rejuvenating break.

We look forward to welcome you back.

Kind regards,

Amit Kaul
General Manager
amit.kaul@oberoihotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2017

We spent 2 incredible nights at the Udaivilas with our 3 children. The staff had thought of everything. Gifts on arrival, birthday balloons in the room, great activities arranged for the children. The food was exceptional. The staff were on hand for anything we needed. It was an unforgettable experience. Oh, and the arrival by boat was truly magical. Thank you so much to all the staff!

  • Stayed: November 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank 361CarolineH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaul_A_uvud, General Manager at The Oberoi Udaivilas, responded to this reviewResponded 13 December 2017

Dear Guest,

Thank you for sparing your valuable time to share your feedback about The Oberoi Udaivilas on this forum.

We are delighted to learn that you left with a positive impression of the hotel and your special day was truly memorable. We are grateful for your kind words of appreciation for our hospitality, food and facilities.

Your positive feedback is a great source of motivation for us as we strive to achieve even higher standards of service.

The team thanks you for your gracious comments and we look forward to the pleasure of your continued visits.

Kind regards,

Amit Kaul
General Manager
amit.kaul@oberoihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2017

This country is excepcional but the Oberoi hotels we were in Jaipur and Udaipur where more than we expected. We highly recommend them. The construction, the views to the Lake, the people who attended us, our bedroom, the food, the shows, everything was so marvelous that we really hope to come soon again but have more time to spend in the hotel and enjoy its atmosphere, the swimming pool, and the relax and all it gives you.
Thank you very much to all who took care of us during our stay. May God bless you all.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank msmolinaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaul_A_uvud, General Manager at The Oberoi Udaivilas, responded to this reviewResponded 13 December 2017

Dear Guest,

Thank you for choosing The Oberoi Udaivilas and for taking the time to review us.

We are delighted to know you left Udaivilas with pleasant memories of your stay and appreciated the architecture, tranquil surroundings, rooms, food, swimming pool and services you experienced during the stay.

The team takes personal pride in delivering warm, intuitive and genuine service for all our guests - it is such a delight to know that you were impressed with our service delivery.

Many thanks once again for taking time to share your experience. We hope to have the pleasure of welcoming you back many more times.

Kind regards,

Amit Kaul
General Manager
amit.kaul@oberoihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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