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Reviews (3,342)
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Reviewed 6 April 2018

The pictures and descriptions of other positive reviews of the property itself are accurate for our visit as well. I expected it to be unique and beautiful and it was! However, while one hopes for excellent service from hotels like the Taj Lake Palace one does not always receive it. Fortunately, we were not disappointed. From check-in to check-out everything was flawless. We spent a fair amount of time at the pool where a lovely woman named Bhanwar and her small crew took incredible care of us. We also ate at the hotel for our entire 4-day stay where once again people like Rosa in the mixed-cuisine restaurant brought a smile to our face each time we went.

We did venture off the property a few times. On one expedition the gentleman at the boat dock suggested we hire a Tuk Tuk for a couple of hours to explore Udaipur. We were really just aiming to go to a spice store Bhanwar recommended to us but decided to take the Tuk Tuk. They can be a bit "scammy" so we were hesitant. It was a bit of that, but at the same time we found great spices and some amazing other things for next to nothing that we would have never discovered on our own.

There were several other little touches like having your tangled mess of charger cords bundled neatly with velcro wraps and lovely smelling sachets put into your shoes. I took all that I could and put them in my drawers at home! We had a late checkout on our last day and housekeeping still came in to service the room.

Room Tip: I am not sure if there is a bad room, but obviously the rooms on the corners with turrets are pretty fantastic!
  • Stayed: March 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
3  Thank Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nayan_Seth, General Manager at Taj Lake Palace Udaipur, responded to this reviewResponded 6 April 2018

Dear Guest,

Thank you ever so much for your excellent review. We are delighted that your stay at Taj Lake Palace was enjoyable and you experienced the gracious hospitality and service that all Taj Hotels are renowned for world over.

My colleagues and I consider ourselves fortunate to have the opportunity to work in such a beautiful, original Palace and create lasting memories for our wonderful guests like you. We are so glad to read that everything at the Palace from check-in to check-out was flawless and grateful to you for appreciating all those little touches during your stay.

Thank you for your kind comments about our team – no matter how beautiful or opulent the property, it is the people and service that define a hotel. I have shared your gracious compliments with my entire team, including Bhanwar and Rose, whose efforts made this possible.

We look forward to welcoming you again and should you need any assistance with reservations, please do write to us at lpugm.udp@tajhotels.com

Kind regards,

Nayan Seth
General Manager - Taj Lake Palace, Udaipur

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2018 via mobile

My family and I visited Udaipur for Taj Lake Palace. And we weren't disappointed. At the front desk we were welcomed by Priya and she was really kind till the end our trip. Our rooms were great. From the boat ride staff to housekeeping services to restaurant staff all of them were on their feet to help us. We had a great time. And will surely be back again.

Stayed: April 2018, travelled with family
Thank Sakshi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nayan_Seth, General Manager at Taj Lake Palace Udaipur, responded to this reviewResponded 6 April 2018

Dear Guest,

Thank you for your review – we are delighted you enjoyed your Taj Lake Palace experience and found it mesmerizing.

My colleagues and I consider ourselves fortunate to have the opportunity to work in such a beautiful, romantic Palace and create lasting memories for our wonderful guests like you.

Thank you for your encouraging comments about the Palace, welcome, rooms and our team's exemplary services. I have shared your compliments with all my colleagues, especially with Priya, whose efforts made this possible.

We look forward to welcoming you again and should you need any assistance with reservations, please do write to us at lpugm.udp@tajhotels.com

Kind regards,

Nayan Seth
General Manager - Taj Lake Palace, Udaipur

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018

A great experience in a wonderful hotel. The place is only accessible by boat and only to hotel guests. Wonderful welcome with a shower of rose petals. Great, clean rooms. Excellent, friendly service. Very good Indian restaurant. Idyllic, romantic settings. A unique experience but for this, one has also to pay the high hotel price for it.

Stayed: March 2018
Thank Jean-Pierre K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nayan_Seth, General Manager at Taj Lake Palace Udaipur, responded to this reviewResponded 6 April 2018

Dear Guest,

Thank you for your wonderful review. We are delighted that you had an amazing and unique Taj Lake Palace experience.

I have shared your kind comments about the Palace, royal welcome, rooms, restaurants, staff and service, with my entire team, who strive hard at every moment to ensure a delightful stay for all our esteemed guests, like you.

We look forward to welcoming you again in the not too distant future and please do write to us at lpugm.udp@tajhotels.com for any assistance with your reservations.

Kind regards,

Nayan Seth
General Manager – Taj Lake Palace, Udaipur

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018

As the name suggests the Lake Palace floats majestically in the middle of the lake which is flanked by the City Palace and looked down upon by the Monsoon Palace perched atop a mountain. Words cannot properly describe the beauty of the hotel, the quality of the service and how special you are made to feel here. From the rose petal shower welcome to the exquisite food, friendly staff and impeccable attention to detail, we felt like royalty ourselves. The Lake Palace is an oasis from the hustle and bustle of India and a welcome friend to which I cannot wait to return.

Room Tip: we had a view of the lake. if all rooms don't have one, request one.
  • Stayed: March 2018, travelled with friends
    • Value
    • Cleanliness
Thank Fiona R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nayan_Seth, General Manager at Taj Lake Palace Udaipur, responded to this reviewResponded 6 April 2018

Dear Guest,

Thank you for your excellent review. We are most delighted you had a royal experience at the Taj Lake Palace.

Being fortunate to work in the magical setting of our 272-year old original historic palace and playing host to wonderful guests like you, nothing inspires us more than receiving such encouraging feedback. The Lake Palace was once the summer palace of the Udaipur royal family. That rich heritage is kept alive even to this day by our associates who strive hard at every moment to make guests feel like royalty. We greatly appreciate your kind comments about the Palace, location, views, royal welcome, food, staff, service and attention to detail.

Thank you for recognizing the efforts of our staff and their hospitality, which I have shared with my entire team, whose efforts made this possible.

We look forward to welcoming you again and should you need any assistance with your reservations, please do write to us at lpugm.udp@tajhotels.com

Kind regards,

Nayan Seth
General Manager - Taj Lake Palace, Udaipur

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

There really isn't a lot I can add to all the glowing reviews. The location is amazing, the palace is beautiful with its interior gardens, and large, well appointed rooms - all with amazing views, the restaurants are excellent and the staff attentive to one's every need. One couldn't ask for more - except it would be nice if they had kir royales available as cocktails.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank BobShay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nayan_Seth, General Manager at Taj Lake Palace Udaipur, responded to this reviewResponded 2 April 2018

Dear Guest,

Thank you for your excellent review. We are most delighted you had an enjoyable Taj Lake Palace experience.

Being fortunate to work in the magical setting of our 272-years old original, historic Palace and playing host to wonderful guests like you, nothing inspires us more than receiving such encouraging feedback. We greatly appreciate your kind comments about the Palace, location, gardens, rooms, views, restaurants, staff and their attentiveness. We have also noted your suggestion for adding kir royales to our cocktails list and shall work on it.

I have shared your gracious compliments with all my colleagues.

We look forward to welcoming you back at the Palace in the not too distant future.

Kind regards,

Nayan Seth
General Manager - Taj Lake Palace, Udaipur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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