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“Superficially stunning, but actually pretty poor”

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The Leela Palace Udaipur
Ranked #1 of 157 Hotels in Udaipur
Certificate of Excellence
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Superficially stunning, but actually pretty poor”
Reviewed 7 February 2012

Building. This is one of those hotels designed by architects to impress, not to make guests feel comfortable. Depending on the section you stay in, you may have long walks inside to your room. The exterior is a feast of polished marble and sandstone on many levels with unlit hazards. There is very little green for such a huge area.

Service. The staff are plentiful, but poorly trained. Their presence is intrusive but ineffective. We found it impossible to walk in the grounds without being followed and being asked repeatedly if there was anything you needed. We only ate breakfast in the hotel. The selection was far inferior to that offered in other hotels we stayed in for a similar price in India and indeed that offered in far less expensive hotels; service largely ineffectual. A half hour wait for a poached egg could be a world record. Meanwhile there were no shortage of people trying to sell the spa - even intruding on your breakfast in their attempt.

Our room was large with everything you could need, but much you could live more comfortably without. The clutter of klitch was oppressive.

This is not real luxury but a pastiche put on by people who appear not to understand, or care, what travellers need.

Room Tip: Get a room in the same block as reception and the restaurant if you want to avoid an interminable wa...
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  • Stayed January 2012, travelled as a couple
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4 Thank richard w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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New York City, New York
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 February 2012

The decor and the little details to the room was lovely. The staff was helpful and friendly. Overall, it was a beautiful experience. In my opinion, the Leela Palace in Udaipur is a gold standard for India's hotel industry.

Room Tip: A room facing the Taj and garden.
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  • Stayed January 2012, travelled solo
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Thank Vivian-Ke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
india
2 reviews
Reviewed 31 January 2012

Stay at Leela Palace made our vacation more memorable, its a must visit place.

Room Tip: room no 128 heritage room.
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  • Stayed January 2012, travelled as a couple
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Thank swatiadukia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wemmel, Belgium
Level 3 Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 January 2012

Stayed one night at this wonderfully hotel. Starts with a great boat trip over the lake to the hotel where you get a warm welcome , upon arrival. You get accompanied to your room where the check in takes place and a butler gets assigned to take care of you. Very luxurious room with amenities. Hotel looks like a state of the art palace with great views on the lake. Do not forget to enjoy the wonderfull swimming pool with outstanding service. On the minor side, are the breakfast buffet which is good but has fewer options than what you expect in similar hotels. You also have only 2 restaurants , which was enough for our stay but does not offer lot's of options if you plan a longer stay. In sum, great experience with outstanding service.

  • Stayed January 2012, travelled with friends
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Helpful?
Thank guldensporen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 4 Contributor
31 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 30 January 2012

Perfect. Amazing location looking over the lake and the palaces on the lake, amazing landscaped grounds including a lovely pool area and amazing service. Our heritage view room was beautiful. We actually had two rooms (both of which were brilliant, with excellent shower and bathrooms). A yowling kid moved in next to our first room: not the hotel's fault but when we requested a move they did it instantaneously. When you get a room, make sure it has no adjoining door as if it does the sound travels much more than otherwise.
Breakfast was also very good, as was room service. There is excellent free wifi and wired internet (although you may need to join a loyalty scheme by providing an email address for free internet).
It's not cheap but half the price of the Palace on the Lake; it's hard to imagine how anywhere could be twice as good.

Room Tip: Make sure it does not have an adjoining door to the next room as sound will travel (109 and 110 may...
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  • Stayed January 2012, travelled as a couple
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Helpful?
1 Thank Calvadas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Leela Palace Udaipur

Property: The Leela Palace Udaipur
Address: Lake Pichola, PO Box No. 125, Udaipur 313001, India
Phone Number:
Region: India > Rajasthan > Udaipur District > Udaipur
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Luxury Hotel in Udaipur
#1 Spa Hotel in Udaipur
#2 Business Hotel in Udaipur
#3 Romantic Hotel in Udaipur
#3 Family Hotel in Udaipur
Price range (per night): $406 - $1,127
Hotel Class:5 star — The Leela Palace Udaipur 5*
Number of rooms: 80
Official Description (provided by the hotel):
The Leela Palace, Udaipur, with its breathtaking view of the Aravalli Mountains stands majestically in a natural setting on the banks of the Lake Pichola. The Leela Palace offers its discerning guests an opportunity to experience royal living of majestic times.Evoking a grandeur and opulence of a bygone era, all 80 rooms and suites overlook the tranquil waters of the lake. Heritage and Lake view rooms finely appointed with artifacts and furnishings representing the handicrafts of Rajasthan. The suites evoke a sense of architecture which includes the rich and natural detailing of traditional Indian palaces. ... more   less 
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Also Known As:
The Leela Palace Udaipur Hotel Udaipur

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