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Traveller rating
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22
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Reviewed 28 August 2019 via mobile

Very helpful guy. We didn’t need half the services he was offering, but we used the car to the airport he offered us at a good rate, even though by then we were staying in the fort itself.
An honourable guy.

Date of stay: August 2019
2  Thank curryfrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
digitaljaisalmer, Manager at Shahi Palace Hotel, responded to this reviewResponded 19 April 2020

Namaste, It’s great you had such a good time in our hotel. Hopefully next time you will return to us in our hotel so we can take you on a camel and jeep safari. We do a great tour out to the desert which is not to be missed. Take care and enjoy the rest of your adventures in our country.
Kind Regards,
Devilal Mali

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2019

it was amazing experience to live in shahi palace..the interior of the room gives the rajesthani taste. the mesmerizing roof top beautiful
natural environment with golden fort view was so mesmerazing!! the yammy chicken biriani..and above hall the service of the hotel was just amazing and too helpful. special thanks to hemnath ji, who helped us with his best.for making our tour plan.he guided us to enjoy to our best.the camel riding, cultural evening,
zeep ridind at desert, visiting the histrical places at jaysalmer everything was just outstanding,it was amazingly managed by the hotel..the behavior and cooperation from the hotel service was so helpful for us.the wifi facilities taxi service filter and other services were so good..one must stay here to enjoy.. thank you hotel shahi palace. wanna come again...come to shahi palace and feel like home at jaysalmer..

Date of stay: August 2019
Trip type: Travelled with family
1  Thank tajkia_mitu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
digitaljaisalmer, Manager at Shahi Palace Hotel, responded to this reviewResponded 19 April 2020

Namaste and thank you for the review on Trip Advisor, it’s much appreciated. Myself and my staff are delighted you had such a good time in our hotel. Hopefully in the future you will return to us and eat at our popular roof top restaurant as our chef cooks a wide selection of dishes.
Regards from all in Shahi Palace.

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Reviewed 22 August 2019

The hotel is awesome...And the service of the hotel really is fantastic.There is a man in this hotel named "Hemant" is very helpful,who will help you in any kind of situation to make your journey perfect..And the situation of the hotel is right beside the golden fort.so you can enjoy the view of the fort in the light also..

Date of stay: August 2019
Trip type: Travelled with friends
1  Thank Anam140133
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
digitaljaisalmer, Manager at Shahi Palace Hotel, responded to this reviewResponded 19 April 2020

Namaste!!!
Thank you for the review on Trip Advisor, It’s much appreciated. Were delighted you started your trip with us and had a good time in our hotel. We set high standards for our staff in regard to hospitality and cleanliness so I’m glad everything was to your satisfaction. Hope to see you back again in the future.
Best of luck from all in Shahi Palace.

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Reviewed 22 August 2019

One of the best hotels to be comfortable and spend a great time in the hot context.The rooms are very comfortabl.The best part is the rooftop from where a great view of golden fort can be seen. Besides the stuffs are very cordial and helpful.My trip was so amazing as they helped us with the packages and other things.
A special thank to @Hemant

Date of stay: August 2019
Trip type: Travelled with friends
1  Thank Dhruubo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
digitaljaisalmer, Manager at Shahi Palace Hotel, responded to this reviewResponded 19 April 2020

Namaste, thank you for the review on Trip Advisor. I’m glad everything was to your satisfaction and you had a good time in our hotel. We like our guests to come as strangers and leave as guests and I’m glad you felt that way. Hopefully we will see you back at our hotel again in the future.
All the best from everyone in Shahi Palace.

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Reviewed 21 August 2019

We were supposed to go to another hotel.
We arrived and without any emails, our hotel is suddently closed, and there is a guy telling us that we could go to his hotel instead because the other one belongs to his friend (What we thought was "clearly" a scam).

Turns out, they were just being kind. We ended up looking at two hotels, and choosing a better hotel (Shahi Palace) than the one we had, stayed in a room that was more expensive and nicer than what we had already payed for (we checked on booking) for the same price. Staff were extremely caring and kind, letting us choose and think about it, offering us tea, making us comfortable. They even gave us a free tour around the city after. The rooftop view and the restaurant were also great.

And if they weren't kind enough, a few days later I realized that I had forgotten something in the room, so they managed to send it to me to the next city I was going to.

Great place and great people!! I completely recommend!!

Date of stay: July 2019
    • Location
    • Sleep Quality
    • Service
1  Thank HMogue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
digitaljaisalmer, Manager at Shahi Palace Hotel, responded to this reviewResponded 19 April 2020

Namaste!!!
Helena thanks for the review on Trip Advisor. It’s much appreciated were glad you enjoyed our hotel and everything was to your satisfaction. Its not first time for us to sand the things of our guest have forgotten ,we have done same in past too.we have happy that this time its not too far to courier .we hope you have enjoyed the rest of your trip.
Regards from all in Shahi Palace.

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