Overall we loved this hotel, in spite of the incredibly rude and unhelpful front desk personnel. Everything else was great, including the staff everywhere else in the hotel...except the money changer. We'll get to that in a moment. Keep in mind too that this hotel sits on a hill a few kilometers outside of town.
Rooms; Deluxe rooms- huge rooms with sitting area and large bathrooms with bath tub and shower. Rooms were clean, nicely decorated, and very comfortable, though they are showing a little age. Comfortable beds. Flat screen TV. Wi-fi was $2.25US per hour and you could log in and out without accumulating time charged. However, it did take three different front desk people to explain this clearly and even after that they were rude about helping us get logged on.
The housekeeping staff was ever present and did a great job besides being friendly and professional. Couldn't have been better.
Breakfast; Excellent, huge buffet. Eggs cooked to order, pancakes with maple syrup, potatoes, fruit plates, yogurt, cereal, buns and bread, and six delicious Indian dishes.
Restaurant; Great wait staff. Very helpful, friendly, and professional. Excellent. The food was also excellent with main courses running between $4.00US and $12.00US. As in many places in India, two dishes easily feed three and sometimes four people.
Money Changer; As is the case in many Indian hotels, there is a money changing facility. Rates for cash exchanges are as much as five percent below what you will get using your ATM card at a bank (for major currencies), though the money changers will deny this. One of our group also had some Thai Baht that they tried to change but the rate was almost 25% less than the true value. Once again, the money changer denied this but after making a phone call to someone(?) the rate suddenly changed but was still robbery. And, when you use a credit card most hotels tack on (or discount you) an additional 3% to 3.5% (check your receipt sometime; its clearly printed on there). This discount is from the interbank rate which you get when you use an ATM. Be forewarned; this is common in most tourist class hotels in India.
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- Also Known As:
- Fort Rajwada Jaisalmer
- Fort Rajwada Hotel Jaisalmer