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“A lonely spot”
Review of Suryagarh

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Suryagarh
Ranked #7 of 106 Hotels in Jaisalmer
Certificate of Excellence
Reviewed 26 February 2012

This appears to be an ancient fort but is in fact a new building and there lies the problem, it's austere, although a fair distance from the lift we could hear its operation in our room. The place is like a tin drum, sound travels across marble floors, a few carpets would soften that in many ways. The staff I'm sorry to say are not quite up to speed, so you'll need a lot of patience. The bedroom was perfect, the place looks great, we happened to stay there when it was very, very quiet so this influenced the review. We've stayed in worst places. I'm guessing it'll be as good or as bad as the other hotels.

Room Tip: Get a room as far away from the elevator as possible, otherwise the rooms are to a high standard.
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  • Stayed: February 2012, travelled as a couple
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1  Thank caribbeanskipper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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966 - 970 of 1,225 reviews

Reviewed 26 February 2012

This hotel is grand in an opulent and showy way but having experienced some of the more authentic, historic hawelis , we prefer a smaller scale. I cannot criticise the conscientious service and kind staff , and the housekeeping was excellent. I do feel however, that a hotel of this style and grandeur should devote more attention to outside space - I found the gardens undeveloped and unimpressive. There is a huge indoor swimming pool (because of the winds and sand they prefer to keep it indoors to keep it clean) but this is a pity. The outdoor sun lounging space was minimal - and with no bar service. The main courtyard of the hotel is a wasted space and could have been made more intimate and personal with small groups of
tables and umbrellas.

  • Stayed: February 2012, travelled as a couple
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Thank GarB1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
suryagarh_jaisalmer, General Manager at Suryagarh, responded to this reviewResponded 6 March 2012

Dear Guest

Thank you for your views posted through TripAdvisor. I would surely pass on your appreciation about the team and specifically about our Housekeeping to all members. Your point about the outside areas is well taken and we are working consciously towards it. It is just that all outdoor locations are completely weather dependent and hence we use our various courtyards spaces depending on the prevailing conditions. You would be glad to know since the cold has reduced we have started using our central courtyards for meals as an outside option. It is such positive feedback that helps us understand and improve.
We look forward to having you with us on your next visit to Jaisalmer.

Regards
Arpit Pant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2012

We were driving through Rajsthan and stopped in Jaisalmer for a short stay... we couln't have found a better hotel! We were traveling with 2 small children, and it was great to see the friendly staff pampering them. Everything was near perfect; the staff were courteous and efficient, the facilities awesome, and the grandeur of the property unmatched... all in all this is easily the best hotel in Jaisalmer.

Room Tip: Don't forget to enjoy the lovely lawns, especially if you are traveling during winter months. T...
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  • Stayed: February 2012, travelled with family
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Thank aloopalak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
suryagarh_jaisalmer, General Manager at Suryagarh, responded to this reviewResponded 6 March 2012

Dear Guest,

Thank you for your appreciation. I am glad that you had a memorable stay along with your family at Suryagarh. We look forward to having you with us back soon.

Regards
Arpit Pant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2012

this is an amazing hotel--its new and there are a few minor areas still being worked on, but it is stunning to apprach, and while it seems a ways out from the village of Jaislemer, it is really quite well located for going many directions, plus the hotel has worked hard to design a number of excursions that are truly worthwhile. The sunset camel ride with the sunset dinner on the sand dunes is memeorbale indeed as is the vsiit to Kuldhra, an abandoned village that has a great story behind it. The SPA is fine, a good vlaue, although the hotel really needs an outdoor pool and a heated spa, butthey tell us are coming! The food is excellent, even tho you are a abit of a captive,and the hotel is spotlessly clean with an amazingly helpful staff

Room Tip: all rooms are good, althoug on the 2nd floor toy get an outside door onto a very large patio with an...
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  • Stayed: February 2012, travelled with friends
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Thank michael p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2012

stayed here last week, room where great , food was excellent , lovely lawns , top class service ,
what more more you can ask for. difinitly a hotel to visit again with friends & family

Room Tip: you can ask for an upgrade late checkout. don,t miss a mile at sunset dunes
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  • Stayed: February 2012, travelled solo
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1  Thank kumar r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Suryagarh

Address: Kahala Phata, Sam Road, Jaisalmer 345001, India
Phone Number:
Region: India > Rajasthan > Jaisalmer District > Jaisalmer
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Jaisalmer
#2 Luxury Hotel in Jaisalmer
#3 Romantic Hotel in Jaisalmer
#3 Spa Hotel in Jaisalmer
Price Range: $279 - $797 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Suryagarh 5*
Number of rooms: 72
Official Description (provided by the hotel):
Fashionably designed with luxurious interiors, the sixty two room hotel is proof that contradictions make for a wonderful hospitality experience. This unique juxtaposition of the modern with the medieval is what makes a stay memorable. ... more   less 
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Also Known As:
Suryagarh Hotel Jaisalmer

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