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“Good basic hotel - better than average”

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Hotel Jasmine Palace
Reviewed 13 May 2017

It is better than a budget/average hotel definitely. The swimming pool is nice. The rooms (we stayed in a deluxe AC room) are pretty basic with good AC. The bathroom size was ok but not very good – needs better maintenance; the drain in the shower area was getting chocked; the commode water pipe was leaking; lots of ants in the bathroom. The balcony was pretty big with a table and 2 chairs – but no sea view in this hotel – at the best you can get the swimming pool view.

Major issue with the rooms is that there’s no furniture apart from the bed, a basic wardrobe and big refrigerator. At least 1 table and 2/3 chairs or a sofa is required.
Do not go for the breakfast option as it’s horrible. You can just walk to the other nearby hotel restaurants for breakfast/lunch/dinner.

The Hotel location is very good (comparing with ‘no sea view’ other hotels in the area). It’s just a min walk from the Kovalam beach i.e. on the slope (road) of the beach.

The Hotel reception people and Manager are very nice. Sunil (Manager) is a very nice person and the lady too. Madhab, the bell boy doing any kind of odd jobs is also a very nice person. But do not book transportation from them. They arranged airport drop for Rs.800. I didn't take it and got a cab (which picked me from the hotel) from Uber for just Rs.275.

Overall, if you are not looking for an expensive sea front (sea view) hotel, then Jasmine Palace is a good option.

Room Tip: Ask for swimming pool view rooms - there are no sea facing rooms
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  • Stayed: May 2017, travelled with family
    • Value
    • Cleanliness
    • Service
3  Thank JABiswas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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15 - 19 of 248 reviews

Reviewed 25 March 2017 via mobile

Nice hotel with good amenities. Restaurant was okay but rates were very high . awesome swimming pools especially for kids pool.This property has just behind kovalam beach.Good property among those hotels located surrounding kovalam beach area.

Stayed: December 2016, travelled with family
1  Thank mogali s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2017 via mobile

Genuinely the best hotel we have ever stayed in. This is really a great hotel with fabulous views. The rooms are very spacious, bright and clean. The staffs were very friendly and helpful. We enjoyed our stay in Jasmine palace. We might choose the same hotel another time.

Stayed: March 2017, travelled solo
Thank Jilu P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2017

Some investment is needed to improve the bedrooms. We stayed in a "superior" room. Just one small wardrobe for everything. No table or chairs in the room so have to sit on the bed. Handbasin in bathroom has only a cold tap. Hot water in the shower but plumbing is very antiquated. Only one bath towel per person is provided, no hand towels, no floor mat so bathroom floor gets wet which gets walked through to bedroom. Air con in room worked OK but too noisy for all night use but the ceiling fan worked OK. WiFi only available in reception not in the rooms. The breakfast room was totally unacceptable - the table cloths were filthy and the tables were slow to be cleared from previous users. The floor was littered with food remains and cardboard cups. On the second morning we abandoned breakfast in the hotel and ate in a nearby beach cafe which was clean and did a variety of English/Continental breakfasts at very reasonable prices. The hotel pool was not supervised, no staff available to get the sun loungers for you and no sign of pool towel service. Food and drink was prohibited by the pool.
In summary we would not recommend this hotel for visitors from Western Europe who would be very disappointed with the general standard of service and facilities.

Room Tip: If you must go choose a superior grade room
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  • Stayed: January 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Tim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2017

It is always a pleasure to come back to this hotel. we had a very good experience at the hotel. Neat, spacious rooms and good facilities. Service is quick and polite in all instance. Best place to hangout with family and friends.

Room Tip: Best Views
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  • Stayed: February 2017, travelled as a couple
    • Value
    • Rooms
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Thank Ann Mariya S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Jasmine Palace

Address: Temple Road, Thiruvananthapuram (Trivandrum) 695521, India
Region: India > Kerala > Thiruvananthapuram District > Thiruvananthapuram (Trivandrum)
Amenities:
Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #57 of 104 Hotels in Thiruvananthapuram (Trivandrum)
Price Range: AU$50 - AU$86 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Jasmine Palace 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Jasmine Palace Hotel
Jasmine Palace Kovalam
Hotel Jasmine Palace India/Kerala

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