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All reviews cafe jade front office excellent hospitality railway station excellent hotel rooftop pool duty manager excellent stay value for money memorable stay the heart of the city five star hotel great ambience travel desk comfortable stay visit trivandrum easy access
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Reviewed 31 March 2018

I along with family stayed during March at this hotel. Our purpose of visit was to visit Sree Padmanabhaswamy temple and AAttukal Bhagavaty temple which was quite nearer to this hotel. Room service was good, rooms were clean and even they extended our check out which was helpful for us. Breakfast was good too.

Room tip: Good stay in town
Date of stay: March 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank RatheeshRNath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Balakrishnan_Hycinth, Manager at Hycinth By Sparsa, responded to this reviewResponded 2 April 2018

Dear Mr.Ratheesh RNath,

Greetings from Hycinth By Sparsa, Trivandrum !!!

Thank you for taking a moment to review us on Trip advisor. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thank you very much for appreciating our services. We are proud that our staff has been attentive to guest needs and has taken good care of you, We will definitely share your kind words of appreciation to them. On your next visit kindly check our hotel website to get the Best Guaranteed Rates and special offers. Do follow us on Facebook to keep yourself abreast of all the latest developments and promotions at Hycinth, Trivandrum and we look forward to welcoming you soon again.

Warm Regards,
S.Balakrishnan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2018

i am very much thankful to u.... specially Lajar (Guest Service Associate), Room cleaning is very good by lajar and hotel is nice ..Good stay and good staff. Greenery is nice, food is good and everything is good.. Good place to stay with family, friends and solo too.

Date of stay: March 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank ChiranjeeviB8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Balakrishnan_Hycinth, Manager at Hycinth By Sparsa, responded to this reviewResponded 31 March 2018

Dear Mr. Chiranjeevi,

Greetings from Hycinth By Sparsa, Trivandrum !!!

Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thank you very much for appreciating our services. On your next visit kindly check our hotel website to get the Lowest Guaranteed Rates and special offers. It would be of great achievement for us if you review us on Trip advisor whenever you find time. Do follow us on Facebook to keep yourself abreast of all the latest developments and promotions at Hycinth, Trivandrum and we look forward to welcoming you soon again.

Warm Regards,
S.Balakrishnan | General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2018 via mobile

I stayed @ this hotel for 2 nights mid March with family. Overall regarding the hotel's look and feel, staff @ reception - nothing notable to mention. This is just like any other brick and mortar hotel should be. So, nothing more than 3 stars for the reception staff and the hotel ambience.Housekeeping staff are good, but could improve with faster service.
But, what accentuates the hotel experience is when you walk in to the restaurant, Cafe Jade. I'd like to mention Praneetha,Nithya,Sagar and Ivan as great ambassador s for this hotel. The kind of warmth and professional services they render make you feel at home and makes you return to the restaurant next time.
Alongside, I must specially mention the chef of this restaurant who churned out very tasty food which also was an attraction.
In summary, with the cafe Jade experience along with the young, enthusiastic staff, I rate this hotel a 4 out of 5.
If I take out cafe Jade experience, I'll rate a 3 out of 5.
From a location perspective, my rating would be 5 out of 5 as, the hotel is located in the heart of Trivandrum city with accessible public transport and it's accessibility to nearby markets.
Thanks

Date of stay: March 2018
Trip type: Travelled with family
1  Thank avic007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Balakrishnan_Hycinth, Manager at Hycinth By Sparsa, responded to this reviewResponded 31 March 2018

Dear Guest,

We Are truly disappointed to read about your experience with us. At the outset, please accept our sincere apologies for not fulfilling your expectations during your recent stay at Hycinth By Sparsa. We value the patronage of each guest, but under the circumstances, we appear to have fallen in our standards of service. It is quite apparent that we were unable to satisfy your basic expectations. We hope we have not lost too much credibility and you will forgive us. We once again assure you that on your next visit to Hycinth, you will notice a marked change and improvement. All the issues highlighted have been strictly taken up with the team for improvement. We look forward to welcoming you back soon for a truly personalized stay with us.

Warm Regards,
S.Balakrishnan | General Manager

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Reviewed 29 March 2018

Lovely food ,staff very polite and welcoming in the bar and restaurant excellent service . Down fall was the pool was under maintenance ,.Good house keeping .Best staff and service we have seen in hotel so far .

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank GUDDI k K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Balakrishnan_Hycinth, Manager at Hycinth By Sparsa, responded to this reviewResponded 31 March 2018

Dear Mr.Guddi,

Greetings from Hycinth By Sparsa, Trivandrum !!!

Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thank you very much for appreciating our services. On your next visit kindly check our hotel website to get the Lowest Guaranteed Rates and special offers. It would be of great achievement for us if you review us on Trip advisor whenever you find time. Do follow us on Facebook to keep yourself abreast of all the latest developments and promotions at Hycinth, Trivandrum and we look forward to welcoming you soon again.

Warm Regards,
S.Balakrishnan | General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2018 via mobile

Room cleaning is very good by lajar and hotel is nice ..Good stay and good staff.
Greenery is nice, food is good and everything is good.. Good place to stay with family, friends and solo too..
Hotel Hycinth

Date of stay: March 2018
Trip type: Travelled on business
Thank Himani Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Balakrishnan_Hycinth, Manager at Hycinth By Sparsa, responded to this reviewResponded 30 March 2018

Dear Ms.Himani

Greetings from Hycinth By Sparsa, Trivandrum !!!

Thank you for taking a moment to review us on Trip advisor. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thank you very much for appreciating our services. We are proud that our staff has been attentive to guest needs and has taken good care of you, We will definitely share your kind words of appreciation to them. On your next visit kindly check our hotel website to get the Best Guaranteed Rates and special offers. Do follow us on Facebook to keep yourself abreast of all the latest developments and promotions at Hycinth, Trivandrum and we look forward to welcoming you soon again.

Warm Regards,
S.Balakrishnan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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