Almost a year has gone by since we stayed in this hotel and still we find it necessary to tell the story as it happened.We stayed here for two nights on a tour through Kerala,saturday & sunday of the Easter-weekend.The hotel is located on Willingdon island,so we were separeted from the noisy citycenter which pleased us. On arrival we where greeted by a very friendly gentleman, he came to sit with us in the lobby and explained all there is to now about the hotel. Check-in was done in no time. We where provided a nice room (picture 1) with view at the garden and swimming pool,plenty of pillows on the bed and nice clean sheets. A/C turned silent and efficient. The bathroom showed some signs of ageing, we encountered a problem with the flush system (which was repared without delay at first demand).Diner at the seafood restaurant (picture 2) was just great,with freschly-caught fish and prawns,only minus: because of Easter no wine or beer was served.First day breakfast was really a treat: a young and superb friendly lady helpt us to chose out of three different types of breakfast:Continental, Kerala-style or Indian.Being a food-lover i chose The Kerala breakfast (picture 3) which was nice:rice-pancakes with chicken,coconut-cream,carrots and ginger. Same story over at lunchtime,new flavours and combinations which we tasted and highly appreciated.Came Easter-sunday....we went for breakfast with high expectations because of the day before everything was so great. A waiter came to us and aigain we could chose inbetween the same types as yesterday, at the same time a lady had just finished her breakfast and another waiter came to organise her table,suddenly he came to us from behind the waiter that was helping us and almost threw the used breadbasket on to our table with these words: "There is your breakfast !" The first waiter was almost speechless and he practically runned away. This event was such a downfall...how is it possible that something that appeared so great was annihilated by just one person??What did we do wrong?? We left the restaurant quitly, went to or room, packt our suitcases and checkt-out. Untill today we remember the face and name tag of this person.This kind of behavior is very bad if you wish to uphold the good name of the establishment.This story really happend as it is told.
- Official Description (provided by the hotel):
- This Art Decor Styled hotel captures the essence of Cochin, which is at once cosmopolitan and traditional and enables you to travel gracefully between these two worlds - right from that moment when you are greeted into the hotel with a warm welcome. From then on you experience the richness of simple, natural, yet elegant interiors of the hotel that carries tradition and modernity with elan. You'll experience this duality of space and time even in our restaurants and in the exotic fare - ethnic, Indian and continental - that is dished out, which is perhaps why, an experience at Casino Hotel is so exotic, yet so familiar. ... more less
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- Also Known As:
- Hotel Kochi (Cochin)
- Casino Hotel Kochi (Cochin), India - Kerala
- Casino Hotel Cochin