- Free Wifi
Rooms were clean. However, this was their only plus point.
The review is based on their poor service. We stayed in the hotel for 3 days in June 2018. To provide drinking water in the room we had to call them some 4-5 times and they brought it after 2 hours.
Had bought and kept some mangoes in room and went out. On coming back noticed that half of the mangoes were missing and only 4 pieces were available. Very clear that the person performing room service stole the mangoes. This was our first such experience and a serious one where edible items were stolen from room (Have read similar incidents from other hotels where people don't take costly items for the fear of getting caught). This is really bad and grateful that they did not take the laptops from room.
We absolutely regret the unpleasant experience you had during your stay with us. This is not the kind of experience we want to provide to our guests. We have taken your feedback very seriously. We have forwarded your concern to our team to take appropriate action. I assure you that we put a lot of emphasis on our quality service standards. Our team will get in touch with you soon.
Good location...good breakfast..safe for family..
Need to improve all linens..especially towels..
Staff hesitate to co-operate..denied my request to extend check out by an hour though they had availability..
Thank you for choosing to stay with us and for taking out time to share your valued feedback. We will certainly look into the improvement area highlighted by you. We look forward to hosting you again soon.
Location excellent at JP Nagar.
Rental - value for money
Maintenance standards of linen upholstery is poor.
Response of room service and house keeping is average. You have to tell them 2-3 times to get a job done.
Same breakfast every day with no alternatives. We stayed for 6 days, became very difficult
Reception desk manned efficiently by the senior staff, Mr Suresh.
Rooms are big and comfortable.
On the whole, an average rating.
Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay.We will certainly look into the improvement areas highlighted by you. Your feedback will surely guide us in the right direction. We look forward to hosting you at Treebo during your future travels.