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“Exquisite - and disappointing”

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ITC Windsor, Bengaluru
Ranked #20 of 669 Hotels in Bengaluru
Certificate of Excellence
Nora
Level 5 Contributor
60 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Exquisite - and disappointing”
Reviewed 25 May 2012

5 stars, yes. Service overwhelming; but I prefer putting the napkin over me knees myself. Everything works just fine but: a lot of traffic noice in the garden; eating, drinking, laundry etc way too expensive. Yes it is luxury in a sense, but there is nowhere to just sit down, read and perhaps have a beer in the garden.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vechrolet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCWINDSOR, Manager at ITC Windsor, Bengaluru, responded to this review, 31 May 2012
Dear Guest,

Greetings...

Thank you for taking time to share your experience of the ITC Windsor.

We have noted your comment that you would have enjoyed to have a beer in a garden.. We are happy to inform you that we have just the right place for you.... The next time you stay at the ITC Windsor do request for our "Lancelot Rooms" which are located on the 23rd floor of the Towers section... Your room opens into a garden and you would enjoy the serenity of the garden with tweets of the mynas and the flora and read your book and have your beer as well. We could also assure that your morning cuppa is the best here!

It remains our commitment to ensure that our valued guests enjoy their stay with us..

We look forward to your continued visits and the pleasure of welcoming you
back again in the near future.

Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (325)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
UK
Level 4 Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 25 May 2012

Stayed in the towers section of the hotel.
Butler service was superb. Nothing is too much trouble with the service cordial and efficient.

All restaurants and coffee shop in the hotel deliver food which I personally think is hard to beat anywhere else in India.

The carpets in the corridors of ths hotel have your feet sinking into them!

A beautiful home away from home!

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank doubar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCWINDSOR, Manager at ITC Windsor, Bengaluru, responded to this review, 31 May 2012
Dear Guest,

Thank you for sparing time to share with us such a wonderful review on Trip Advisor.

The entire team feels proud and honoured to read your compliments on our Product and your recognition of the efficient and unobtrusive services fo the Butler.

We are also very happy that your enjoyed the cuisine at our Signature restaurants-Dum Pukht Jolly Nabobs, Dakshin, Royal Afghan, Dublin and the Raj Pavilion.

We are indeed honoured and privileged to acknowledge your comment " A Home Away From Home". Thank you..

It is our endeavour to provide our guests with the highest levels of comfort and make their stay truly memorable.

The team at ITC Windsor is committed to quality service..

We do look forward to the pleasure of your continued visits.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level 5 Contributor
74 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 17 May 2012

Dakshin at the ITC Windsor is an experience to savour. When we heard its hosting the Syrian Christian Community Cuisine, we thought we could check out.
Executive Chef Vijay Malhotra and Sr. Master Chef C B Shankaran have created some of the popular dishes of the community.
We began the meal with crisp vazhapoo cutlets while our non-vegetarian companion enjoyed an equally crisp meen or fish cutlet. Kappa bonda, a deep fried tapioca is another vegetarian starter worth sampling. For the main course, we settled for vegetarian treats like kapalanga molagu ittadu (Raw papaya cooked with spicy coconut gravy). This was paired with pidi, a nourishing rice-coconut dumpling, which could be eaten on its own. Then there was the aromatic kootu curry (Black chickpeas and vegetables cooked with roasted spices and coconut, served with a variety of breads and a glass of wine. Our non-vegetarian companion tucked into tharavu or duck roast, a traditional delicacy, and kozhi mappas, a chicken curry specialty dish cooked to perfection.
We wanted to satisfy their sweet cravings and ordered pal ada (Rice flakes in cardamom flavoured coconut milk) and kalli or Rice dumpling in sweet pudding. We wound up the meal with traditional south Indian coffee served by waiters dressed in traditional attires.
Overall, the food was good and the ambience at Dakshin is marvellous. The place has a charm of its own, once inside, the blue décor only reinforces its elegance. Bells highlight a corner of the restaurant, a series of artworks adorn the walls. As you are ready to step out of the beautifully carved door, the staff gives women a string of fragrant jasmine flowers.
Dakshin - ‘The Celebrated Tastes of Southern India’ at the ITC Windsor, is hosting the Syrian Christian Community Cuisine, as part of its series of “Community Kitchens.” The festival is on for Lunch & Dinner from 11 May to May 20.

S. Vathsala

Room Tip: Rooms in the Manor Wing are fit for a king
See more room tips
  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kavithasriniv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCWINDSOR, Manager at ITC Windsor, Bengaluru, responded to this review, 31 May 2012
Dear Ms Vathsala,

Greetings.... Thank you very much indeed for your wonderful comments on your dining at Dakshin.

We at the ITC Windsor are happy that you enjoyed dining at the Dakshin...We are happy to convey to you that the Dakshin is indeed one of our most prized restaurants and continues to be the winner of the Times Food Guide Award as the the Best South Indian Restaurant.

We are glad that you enjoyed the 'Syrian Cuisine' which was part of our "Community Kitchens" series.

We do look forward to have your family and you dine with us again at the Dakshin.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 16 May 2012

Really nice hotel in the middle of busy Bangalore. If you can get a room with a terrace overlooking the pool then you will be in heaven :) The rooms are very clean and the staff cannot do enough for you. If you have time to visit the SPA, I highly recommend having a full body massage (approx. £40).

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carina1601
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCWINDSOR, Manager at ITC Windsor, Bengaluru, responded to this review, 31 May 2012
Dear Guest,

Thank you very much indeed for sharing with us such wonderful feedback on Trip Advisor.

Our Team at ITC Windsor are indeed honoured to know that you enjoyed your stay at the ITC Windsor and that you truly enjoyed the 'balcony" overlooking the Poolside.

We are also glad that you enjoyed the SPA. Your recognition of our Associates is greatly appreciated.

It remains our commitment to ensure that our valued guests enjoy their stay with us..

We look forward to your continued visits and the pleasure of welcoming you
back again in the near future.

Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wilmington, North Carolina
Level 6 Contributor
100 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 6 May 2012

This hotel is outstanding in every aspect. A hotel with old world charm, and attention to even the finest detail. The truly professional staff staff is excellent. The public areas are elegant, and the rooms are incredible. You will have a difficult time finding a better hotel in Bangalore, and the price is very reasonable. If you are planning a stay in Bangalore, do yourself a favor and book a room here. You will not regret it.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCWINDSOR, Manager at ITC Windsor, Bengaluru, responded to this review, 31 May 2012
Dear Guest,

Thank you for sparing time to share with us such a wonderful review on Trip Advisor.

The entire team feels proud and honoured to read your compliments. Your recognition of our product and services and Associates is appreciated by all of us.

It is our endeavour to provide our guests with the highest levels of comfort to ensure their stay is truly memorable.

We look forward to your continued visits and the pleasure of welcoming you
back again in the near future.

Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ITC Windsor, Bengaluru

Property: ITC Windsor, Bengaluru
Address: 25 Windsor Square, Bengaluru 560052, India
Region: India > Karnataka > Bangalore District > Bengaluru
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Bengaluru
#4 Family Hotel in Bengaluru
#10 Spa Hotel in Bengaluru
#17 Business Hotel in Bengaluru
#18 Luxury Hotel in Bengaluru
Price range (per night): $172 - $285
Hotel Class:5 star — ITC Windsor, Bengaluru 5*
Number of rooms: 240
Reservation Options:
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Also Known As:
Itc Windsor, Bengaluru Hotel Bangalore
The Windsor Hotel
Itc Windsor Sheraton
Windsor Bangalore
Windsor Sheraton Hotel Bangalore
Windsor Sheraton Bangalore

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